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Chapter 7. Troubleshooting

7-1

Chapter 7. Troubleshooting

Should you have any problems with your computer, before consulting the com-

puter vendor, you may want to solve the problem yourself. This chapter lists

some common problems and their possible solutions.

Battery

Power

Hard Disk Drive

Floppy Disk Drive

Hardware Installation

LCD Panel

Memory Module

PC Card

Boot Password

Audio

Printer

Содержание 8500-V Super Notebook

Страница 1: ...demarks IBM PC OS 2 PS 2 EGA and VGA are registered trademarks of International Busi ness Machines Corporation Intel Pentium are trademarks of Intel Corporation MS DOS Microsoft Windows Windows NT and Microsoft Mouse are registered trademarks of Microsoft Corporation Sound Blaster Pro is a trademark of Creative Labs Inc SystemSoft is a registered trademark of SystemSoft Corp Other brand and produc...

Страница 2: ...ined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technic...

Страница 3: ...ong its use Help your notebook computer last longer by following this advice Do not expose it to excessive heat or direct sunlight Do not expose your notebook computer to any shock or vibration Do not expose it to strong magnetic fields Do not leave it in a place where foreign matter or moisture may effect the system Handling the Computer ...

Страница 4: ...on any surface which will block the vents Don t use or store the computer in a humid environment Do not disassemble the computer by yourself Do not turn off any peripheral de vices when the computer power is on Do not turn off the power until you properly shutdown all programs ...

Страница 5: ...eavy on the computer When traveling by air follow the airline s instructions for in flight use If there is an unusual odor heat or smoke coming from your com puter unplug the cord Perform routine maintenance on your computer ...

Страница 6: ... is broken Do not place heavy objects on the power cord Do not touch the battery contacts with your hands or any metal ob jects Keep the battery away from any metal appliances Affix tape to the battery contacts before disposing of the battery Handling of the Power Cord Battery ...

Страница 7: ... not throw the computer or ac cessories into a fire Do not touch the poisonous liq uid if the LCD panel breaks Remember to periodically save your data Data may be lost if the battery is depleted Take periodic breaks if you are using the computer for long peri ods of time Other reminders Handling Peripheral Devices ...

Страница 8: ...st the height of the chair and or desk so that the keyboard is at or slightly below the level of your elbow Keep your forearms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfort ably Sit straight so that your knees hips and...

Страница 9: ...n and set the brightness and contrast to levels that allow you to see the screen clearly Position the display directly in front of you at a comfortable viewing dis tance Adjust the display viewing angle to find the best position Remember to Alter your posture frequently Stretch and exercise your body several times a day Take periodic breaks when you work at the computer for long periods of time Fr...

Страница 10: ... Phone Jack 1 7 Hard Disk Drive 1 7 PC Card Slot 1 7 Floppy Disk Drive 1 7 Speaker out Jack 1 7 Audio Line in Jack 1 7 Microphone Jack 1 7 Vent 1 7 Right Side Stand 1 7 Rear View 1 9 Power Jack 1 9 Locking Device Connector 1 9 Port Replicator Port 1 9 LAN Port 1 9 PS 2 Type Port 1 9 Parallel Port 1 9 S video Jack 1 11 RCA Jack 1 11 Dual USB Ports 1 11 Serial Port 1 11 External Monitor CRT Port 1 1...

Страница 11: ...s 2 11 The PC Card Slots 2 11 Inserting PC Cards 2 11 Removing PC Cards 2 11 The Hot Key 2 13 The Numeric Keypad 2 14 Chapter 3 Attaching Peripherals 3 1 PS 2 Keyboard or Mouse 3 3 USB Compatible Device 3 3 Serial Mouse 3 5 External Monitor CRT 3 5 TV Set 3 7 Parallel Printer 3 7 Phone Line 3 9 Security Lock 3 9 Digital Camera 3 11 Video Input Device 3 11 Local Area Network LAN 3 12 Chapter 4 Upgr...

Страница 12: ...Menu 5 17 Exit Menu 5 17 Power Management 5 19 Advanced Power Management APM 1 2 5 19 Advanced Configuration and Power Interface ACPI 5 19 Global Standby 5 19 Hard Disk Standby 5 19 Suspend and Resume 5 19 Chapter 6 Installing Drivers 6 1 Preparation for a New Notebook 6 3 Installing Windows 98 SE For Reference Only 6 3 Installing Windows 2000 For Reference Only 6 4 Before Installing Drivers 6 6 I...

Страница 13: ... Installing the LAN Driver 6 20 Step 6 Installing the DVD driver optional 6 21 Installing Drivers in Windows NT4 0 6 23 Step 1 Installing the VGA Driver 6 23 Step 2 Installing the Audio Driver 6 23 Step 3 Installing the Touchpad Driver 6 24 Step 4 Installing the Modem Driver 6 24 Step 5 Installing the LAN Driver 6 25 Chapter 7 Troubleshooting 7 1 Audio 7 3 Battery 7 3 Boot Password 7 5 CD 7 5 Flop...

Страница 14: ...is chapter provides you with the basic introduction about the computer and its features Now lets take a look at the computer from the different view Checking the Items Opening the LCD Display Top View with Display Open Right Side View Rear View Left Side View ...

Страница 15: ... everything from the shipping box and check the items one by one If any item is missing or damaged contact your dealer immediately Notebook Computer Carrying Bag Power Adapter Power Cord User s Manual PS 2 Transfer Cable Utilities Diskette s Battery Pack ...

Страница 16: ...g the LCD Display 1 Move the cover latch to the right to release the top cover 2 Lift the top cover to reveal the LCD panel and keyboard 3 Adjust the LCD panel to a comfortable viewing angle 4 Press the power button to power up the system ...

Страница 17: ...r seconds Note After turning your notebook computer off wait a few seconds before turning it on again Stereo Speakers Two built in speakers provide rich stereo sound Touchpad and Buttons The pointing device features a sensitive glide pad for precise move ments It functions the same as a two button mouse The right touchpad button is the same as a right mouse button the left touchpad button is the s...

Страница 18: ...splay the system s operational status Refer to Chapter 2 LED Indicators for more information Microphone With the built in microphone you can record on your notebook computer LCD Display Power Button Stereo Speakers Touchpad and Button Keyboard LED Indicators Microphone ...

Страница 19: ...efer to Chapter 2 Using the Computer PC Card Slot There are two PC card slots PCMCIA located on the computer which accepts two Type II PC cards or one Type III PC card to expand the computer s capability To remove the PC card press the PC Card eject button Floppy Disk Drive The computer comes standard with a 1 44MB floppy disk drive installed The floppy disk drive module can be replaced with other...

Страница 20: ... allows you to connect your DVD capable PC to a Dolby AC 3 compatible receiver In that way the digital audio data from the DVD ROM will be transported to the surround sound system and offers you a spacious sound effect To use the S P DIF output function you need to set the feature in the BIOS Setup Utility Vent Prevents the notebook computer from overheating Right Side Stand Position the stand alo...

Страница 21: ...ser s Manual 1 8 Pull down the stand when operating your computer Phone RJ 11 Jack Hard Disk Drive PC Card Slot Floppy Disk Drive Speaker out Jack Audio Line in Jack Microphone Jack Vent Right Side Stand ...

Страница 22: ...he computer s capability A port replicator may come with a TV out port or an external diskette drive connector etc LAN Port The LAN Port is used to connect your notebook to a local area network PS 2 Type Port The PS 2 Type Port uses a 6 pin connector for connecting an external PS 2 type mouse or keyboard Parallel Port The Parallel Port uses a 25 pin female connector for connecting a parallel print...

Страница 23: ...erial Bus USB ports make adding peripheral devices easy Serial Port The RS 232C serial port uses a 9 pin male connector for connecting an external serial mouse serial printer or fax modem External Monitor CRT Port The External Monitor port uses a 15 pin connector for connecting an external CRT monitor Simultaneous display on the LCD screen and external CRT monitor is possible 1394 Port The 1394 Po...

Страница 24: ... 1 11 Parallel Port S Video Jack RCA Jack Dual USB Ports Serial Port External Monitor Port 1394 Port Open the back cover to reveal the ports as shown below Power Jack Locking Device Connector Port Replicator LAN Port PS 2 Port ...

Страница 25: ...his port allows communication with an infrared compatible device The Infrared port supports IrDA HPSIR 1 1 mode Amplitude Shifted Keyed IR ASKIR mode and Fast IR FIR mode For further infor mation please refer to the manual of the wireless device you wish to connect CD ROM Drive The notebook comes standard with a 24X speed 5 25 CD ROM drive The removable CD ROM drive module can be replaced with an ...

Страница 26: ...here in the home office or on the road To learn more about how to operate your computer the features available and how to power your computer please read this chapter The Power Sources Turning on the Computer The Hard Disk Drive The Floppy Disk Drive TheCD ROM The PC Card Slots The Hot Key The Numeric Keypad ...

Страница 27: ... it AC Power Adapter Use only the power adapter that comes with your computer An incorrect type of power adapter will damage the computer and its components 1 Plug the power adapter cord into the power jack on the rear panel of the computer 2 Connect the power adapter with the power cord 3 Plug the power cord into a properly grounded outlet ...

Страница 28: ... and the configuration you re using Inserting the Battery Pack 1 Turn the computer over 2 Firmly fit the battery pack into the place at a slight angle 3 Install the four screws to fasthen the battery pack Removing the Battery Pack 1 Turn the computer over 2 Remove the four screws 3 Carefully lift the battery pack out of the computer Note To increase battery life let the battery discharge completel...

Страница 29: ... will take several hours to fully recharge the battery and slightly longer if you are using the computer while the battery is recharging Please refer to LED Indicators in this chapter for more information on the bat tery charge status Proper Handling of the Battery Pack Do not disassemble the battery pack under any circumstances Do not expose the battery to fire or high temperatures it may explode...

Страница 30: ... power button Power Button Note After turning off the computer wait for a few seconds before you turn it on again LED Indicators The LED indicators on the computer indicate the system s operation status The indicators are located on two locations on the top cover and the front panel Please refer to the next page for the function of each indicator ...

Страница 31: ...wer to it Green Battery is fully charged Red Battery is being recharged with the AC adapter connected to the computer Blinking Red Battery power is critically low Green The system enters the configured suspend mode Refer to Chapter 5 for more information on the suspend mode Green The hard disk is being accessed Note System beeps when battery power is low ...

Страница 32: ... 12 7mm or 17 0mm The system supports PIO mode 4 Master mode IDE and provides a high perfor mance data transfer rate at speeds up to 33 or 66 MBytes second ATA 33 66 Inserting the HDD 1 Turn off the computer 2 Turn the computer over 3 Insert the hard disk drive into the the case Make sure you hear a click Removing the HDD 1 Turn the power off 2 Turn the computer over 3 Press the hard disk drive la...

Страница 33: ...er to Chapter 5 BIOS Utilities You may replace the floppy disk drive module with a 100 250MB IO MEGA Zip Drive 15mm height or a 12 7 mm 12 5mm high 2 5 secondary hard disk drive Contact your dealer for details Inserting Removing Diskettes When using the floppy drive always insert your floppy diskette label side up To remove your diskette press the eject button on the top right corner of the floppy...

Страница 34: ... CD press the Open Button and carefully place a CD into the Disc tray with label side facing up see below Push the CD tray in and you are ready to start The Busy Indicator will light up while data is being accessed or while an audio CD is playing When power is unexpectedly interrupted insert an object such as a straightened paper clip into the Emergency Eject hole to open the tray Note When manual...

Страница 35: ...mber to Hold the CD by the edges do not touch the surface of the disc Use a clean soft dry cloth to remove dust or fingerprints Do not write on the surface with a pen Do not attach paper or other materials to the surface of the disk Do not store or place the CD in high temperature areas Do not use benzene thinners or other cleaners to clean the CD Do not bend the compact disc Do not drop or subjec...

Страница 36: ... one type III PC card or two 3 3V CardBus cards PC card Slot A is on the top and Slot B is on the bottom Slot A can also support a Zoomed Video Port Inserting PC Cards Align the PC card with the slot and push the card in until it locks into place Removing PC Cards To remove a PC card simply press the eject button next to the slot Eject button for slot A Eject button for slot B ...

Страница 37: ...r up PC card controllers are disabled when you resume the com puter from Suspend mode This is a problem caused by Microsoft Windows 98 Second Edition To resolve the problem immediately after installing Windows 98SE install the program file PCI vxd to update your system driver The PCI vxd driver is supplied by your computer dealer For more information on this refer to the Microsoft article CardBus ...

Страница 38: ... use the following functions press and hold the Fn key then press the appropriate function key F6 F9 F10 etc located at the top of your keyboard Fn F6 Toggle between CRT LCD LCD CRT Fn F9 Decrease LCD brightness Fn F10 Increase LCD brightness Fn F11 Decrease audio volume Fn F12 Increase audio volume Fn Esc Toggle between the Suspend Resume mode Fn Z Toggle audio on off Fn NumLk Scroll Lock Functio...

Страница 39: ...oard for easy numeric data input To use the keypad simply Activate the Num Lock feature press the Num Lock key Press the desired number keys Note The keyboard showed here is for American English version only For Germany French Japanese and Chinese versions please refer to Appendix C ...

Страница 40: ...al devices to the computer using the ports or jacks located on the rear panel of the computer The computer can support the following peripheral devices PS 2 Keyboard or Mouse USB Compatible Device Serial Mouse External Monitor TV Set Parallel Printer Phone Line Security Lock Digital Camera Video Input Device Local Area Network LAN ...

Страница 41: ...eyboard or Mouse The computer can use a PS 2 keyboard or mouse attached by a PS 2 transfer cable that comes with your notebook computer Attach the external keyboard or mouse to the PS 2 port as shown below PS 2 Transfer Cable ...

Страница 42: ...s 3 3 USB Compatible Device The computer has the dual USB ports for connecting one or two USB compat ible devices such as an USB compatible keyboard mouse or other USB de vice Simply plug the device into the USB port as shown below ...

Страница 43: ...a serial device you must 1 Turn off the computer 2 Connect the cable to the serial port on the rear of the computer 3 Tighten the screws that fasten the cable to the serial port 4 Turn on the computer Note In addition you may need to install the manufacturer supplied driver for the serial mouse Refer to the device s user guide for more information ...

Страница 44: ...D display turned on or off You can setup your computer to use an external monitor by pressing the Fn F6 keys refer to The Hot Key in Chapter 3 To install an external monitor you simply 1 Turn off the computer 2 Connect the cable to the CRT port on the rear of the computer 3 Tighten the screws that fasten the cable to the CRT 4 Insert the other end of the cable to the external monitor 5 Turn on the...

Страница 45: ...do so enter the Advanced Menu in the BIOS Setup Utility and select the appropriate TV standard Also with Windows 98 you can display information on your com puter display and TV simultaneously Using Windows 98 for simultaneous display to a TV Click on the START button Click Settings Click Control Panel Double click on the Display icon In the Display Properties window select Settings Click Advanced ...

Страница 46: ...he screws that fasten the cable to the parallel port 4 Insert the other end of the cable to the printer s connector 5 Fasten the cable s connector 6 Turn on the printer and computer Note You may also need to install the manufacturer supplied driver for the printer Refer to the device s user guide for more information If the con nected printer supports Enhanced Parallel Port EPP or Extended Capabil...

Страница 47: ...ne Line The notebook has a RJ 11 phone jack for connecting to a phone line to proceed modem communications The notebook comes with a built in modem so if you want to use this jack you simply attach a phone cord to the jack ...

Страница 48: ...urity lock can be installed on your notebook computer to help prevent theft To install the security lock wrap the cable around a desk or other immov able object then insert the locking device into the slot located on the left side of your notebook computer ...

Страница 49: ...era A digital camera can be connected to the computer through the 1394 port However not every type or brand of digital camera can be connected to the computer Choose the camera that comes with a specially designed plug for 1394 port ...

Страница 50: ...er 3 Attaching Peripherals 3 11 Video Input Device The RCA jack allows input from various video devices such as VCRs camcorders and other consumer appliances Simply attach the device as shown in the picture ...

Страница 51: ...r s Manual 3 12 Local Area Network LAN The computer has a LAN port RJ 45 for connecting to a 100M 10M local area network LAN The LAN card is built in Simply attach the network cable as shown in the picture ...

Страница 52: ...n contact your dealer for further help Before you upgrade the computer you will need A small crosshead or Philips screwdriver A small regular screw driver An antistatic wrist strap Also make sure you wear an antistatic wrist strap to ground yourself before working with or repairing the internal components Static electricity may dam age the components Replacing the HDD Replacing the FDD Replacing t...

Страница 53: ...ote The location of the two screws may vary depending on the types of hard disk drive 2 To separate the drive from the case gently disconnect the cable con nected between the drive and case Note Be careful not to bend any pins or crimp the cable 3 Place a new HDD into the case and connect the cable between the drive and case 4 Install back the two screws on each side of the case ...

Страница 54: ... the computer 4 Insert the replacement drive 100 250MB Zip Drive or secondary HDD firmly into the computer Note Because the secondary HDD that you replace FDD with is taken as the secondary slave by the system you need to set the HDD to Slave by adjusting the HDD s jumper Please refer to the HDD manufacturer supplied instructions for appropriate jumper configuration ...

Страница 55: ...e Removing the CD ROM 1 Turn off the computer 2 Turn the computer upside down 3 Press the latch and pull the CD ROM module out of the computer Inserting the CD ROM module Refer to Removing the CD ROM and follow the instructions in a reverse order ...

Страница 56: ...MB 128MB 64MB 64MB 128MB 128MB 0MB 128MB 0MB 128MB 160MB 128MB 32MB 160MB 32MB 128MB 192MB 64MB 128MB 192MB 128MB 64MB 256MB 128MB 128MB 256MB 256MB 0MB 256MB 0MB 256MB 288MB 256MB 32MB 288MB 32MB 256MB 320MB 256MB 64MB 320MB 64MB 256MB 384MB 256MB 128MB 384MB 128MB 256MB 512MB 256MB 256MB Note 1 Once a new module is installed the memory size is automatically de tected by the POST routines when yo...

Страница 57: ... position 3 Carefully lift the keyboard assembly out to expose the mainboard 4 Locate the memory banks Bank 0 is on the right and bank 1 is on the left 5 Insert the memory module at a slight angle about 45 and fits its connec tors firmly into the bank 6 Press down the two edges of the memory module and lock it into place 7 Put the keyboard back into place Bank 1 Bank 0 ...

Страница 58: ...th reverse side to fit its connector Please ensure that each edge of the memory module SDRAM has no component mounted on see below It is recommended to use the RAM module that complies with Intel unbuffered SO DIMM 67 6mmX31 75mm Consult your dealer or service representative for detailed information connectors 31 75 mm 67 6 mm ...

Страница 59: ...ly lift the keyboard assembly out to expose the mainboard 4 Locate the memory sockets Bank 0 is on the right and bank 1 is on the left refer to page 4 6 5 Gently pull the two latches outward on both ends of the module The module will pop up 6 Remove the memory module 7 Install a new memory module if desired refer to Installing a Memory Module 8 Put the keyboard back into place ...

Страница 60: ...eron FC PGA 370 proces sor These processors lock into the mainboard To open and close the CPU lock you will need a special tool which is not supplied with your notebook computer If you would like to upgrade your existing processor please contact your dealer for the complete upgrade instructions and the necessary tool ...

Страница 61: ... BIOS Setup Utility Main Menu Advanced Menu Security Menu Power Menu Boot Menu Exit Menu Power Management Chapter 5 BIOS Utilities In this chapter you will learn about the Power On Self Test POST power management and how to configure the system parameters using the BIOS Setup Utility ...

Страница 62: ...the operating system POST Message Normal Operation You will see the following message if no error exists after the POST routine is performed PhoenixBIOS 4 0 Release 6 X Copyright 1985 1999 Phoenix Technologies Ltd All Rights Reserved NoteBook Computer Version 02 03 VIA Apollo Pro133AX 02 03H CPU Intel R Pentium R III processor 750E MHz 640K System RAM Passed 127M Extended RAM Passed 256K Cache SRA...

Страница 63: ...Phoenix Technologies Ltd All Rights Reserved NoteBook Computer Version 02 03 VIA Apollo Pro133AX 02 03H CPU Intel R Pentium R III processor 750E MHz 640K System RAM Passed 127M Extended RAM Passed 256K Cache SRAM Passed 16M Video RAM Passed System BIOS shadowed Video BIOS shadowed UMB upper limit segment address EAF5 Mouse initialized ATAPI CD ROM CD 224E System Configuration Data updated ERROR 06...

Страница 64: ... may be changed within the BIOS Setup Utility Menu Menu Items Main System Time System Date Legacy Diskette A Primary Master Primary Slave Secondary Master Secondary Slave Floppy check System Memory Extended Memory Advanced I O Device Configuration PS 2 Mouse Large Disk Access Mode Installed O S Reset Configuration Data Security Set Supervisor Password Set User Password Password on Boot Power Power...

Страница 65: ... BIOS Setup Utility you must reboot the system and try again PhoenixBIOS Setup Utility F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Main Advanced Security Power Boot Exit System Time 13 42 52 System Date 07 31 2000 Legacy Diskette A 1 44 1 25 MB 3 Primary Master 6945MB Primary Slave None Secondary Master CD ROM Secondary Slave Non...

Страница 66: ... and then quit the screen with the Esc key Key Used Description Left arrow Right arrow Move to a menu on the left Move to a menu on the right Key Used Description Down Up arrows Select a menu item Move between a selected item s options when its option list is activated Home End Select the first last menu item Tab Move from one field to another field for example the three different fields of System...

Страница 67: ...Type Cylinders Heads Sectors and so on The default setting of Type is set to Auto which allows the BIOS Setup Utility to set optimum parameters for the hard disk drive If you have enough knowledge for the hard disk and want to configure it by yourself you can set Type to User which allows you to set the number for Cylinders Heads Sectors etc The following explains some of the parameters Multi Sect...

Страница 68: ...ter Indicates the presence of CD ROM or DVD ROM and configures the device Usually the computer auto detects the CD ROM DVD ROM drive and there is no need to configure the device by yourself Secondary Slave Indicates the presence of ZIP or secondary hard disk drive if any Floppy check Enables or disables the floppy drive checking feature on boot System Memory Displays the system memory size Extende...

Страница 69: ...F10 Save and Exit Main Advanced Security Power Boot Exit Main System Time 13 42 52 System Date 07 31 2000 Legacy Diskette A 1 44 1 25 MB 3 Primary Master 6945MB Primary Slave None Secondary Master CD ROM Secondary Slave None Floppy check Enabled System Memory 640 KB Extended Memory 130048 KB Item Specific Help Tab Shift Tab or Enter selects field 13 ...

Страница 70: ...allel port s mode Floppy disk controller Enables or disables the floppy disk controller Mic In Spdif Out Selects the mode for the Microphone jack TV port Selects the TV standard for the TV port PS 2 Mouse Setting to Disabled will disable both the trackpad and the attached external PS 2 mouse To enable both just set to Enabled Auto Detect enables either device if present Large Disk Access Mode Sele...

Страница 71: ...p Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Main Advanced Security Power Boot Exit Setup Warning Setting items on this menu to incorrect values may cause your system to malfunction I O Device Configuration PS 2 Mouse Auto Detect Large Disk Access Mode DOS Installed O S Win98 Win2000 Reset Configuration Data No Item Specific Help Peripheral Configuration Advanced ...

Страница 72: ... Supervisor User Password Is Displays Clear if no password is set or Set if a password is already set Set Supervisor Password Sets the supervisor password by pressing Enter The supervisor password allows complete access to the BIOS Setup Utility Set User Password Sets the user password by pressing Enter The user password allows limited access to the BIOS Setup Utility Password on boot Enables or d...

Страница 73: ...it Select Menu Enter Select Sub Menu F10 Save and Exit Main Advanced Security Power Boot Exit Supervisor Password Is Clear User Password Is Clear Set Supervisor Password Enter Set User Password Enter Password on boot Disabled Item Specific Help Supervisor Password controls access to the setup utility Security Enter ...

Страница 74: ... for the period of time specified in this setting it will enter the configured suspend mode Suspend Mode Specifies the type of hardware suspend mode for power management Hard Disk Timeout The hard disk motor will stop spinning if it is not accessed withing the specified period of time Accessing the hard disk drive will return the disk motor to normal operation Video Timeout The LCD display panel w...

Страница 75: ...xit Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off Suspend Mode Suspend Hard Disk Timeout Disabled Video Timeout Disabled Item Specific Help Maximum Power Savings conserves the greatest amount of system power Maximum Performance conserves power but allows greatest system performance To alter these settings choose Customized To turn off power management choose Disabled Power Di...

Страница 76: ... Utility F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Main Advanced Security Power Boot Exit Removable Devices Hard Drive ATAPI CD ROM Drive Item Specific Help Keys used to view or configure devices Enter expands or collapses devices with a or Ctrl Enter expands all Shift 1 enables or disables a device and moves the device up or d...

Страница 77: ...ad Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save your changes to CMOS Exit Exit Saving Changes Saves the current settings and reboot the system Exit Discarding Changes Exits without saving any current changes Load Setup Defaults Sets the current setup to default settings the original ones found in CMOS Discard Changes Restores the current setup changes t...

Страница 78: ...nterface ACPI The ACPI interface provides the computer with enhanced power saving techniques and gives the operating system OS direct control over the power and thermal states of devices and processors For example it enables the OS to set devices into low power states based on user settings and informa tion from applications Global Standby In the Global Standby mode the CPU clock will stop and var...

Страница 79: ...pend POS Power On Suspend saves less power but takes the shorter time to return to full operation The system enters the POS mode by Pressing the power button for less than four seconds Pressing Fn Esc System suspend timer expires Low battery power if set in your operating system Resume from POS Mode The system will resume from Power On Suspend mode by Pressing the power button for less than four s...

Страница 80: ... POS mode instead The recommended size of the Suspend to disk partition or file should be calcu lated based on the following formula Save to Disk partition or file size DRAM Video RAM 2MB For example if the installed DRAM is 64MB and the video RAM is 16 MB the recommended Save to Disk partition or file size is 82MB The instructions are as follows To create a Save to Disk partition 1 Use your opera...

Страница 81: ...SK41 at the command prompt and press Enter Type 2 to create the file then press Enter To determine the size of the file either press Enter to accept the default settings or type the size you wish to create in kilobytes e g type 83968 for 82MB because 1MB 1024KB and press Enter Choose 3 to reboot the system If you upgrade the amount of DRAM afterwards run the Save to Disk utility again to change th...

Страница 82: ...User s Manual 5 22 Resume from Suspend to Disk Mode The system will resume from Suspend to Disk mode by Pressing the power button Alarm resume month day hour minute ...

Страница 83: ... device you wish to install The information here has been designed for users with basic computer knowledge though inexperienced users may also find this section helpful In this chapter we assume the CD ROM drive as drive E Preparation for a New Notebook Installing Windows 98 SE For reference only Installing Windows 2000 For reference only Before Installing Drivers Installing Drivers in Windows 98 ...

Страница 84: ...stem files C S copies system files to the formatted disk 4 Copy the file MSCDEX exe from the floppy disk to drive C 5 Insert the disk of the CD ROM DVD ROM driver Type Install after the A prompt 6 Restart the system Note 1 You can copy the CD ROM DVD ROM driver from the CD ROM disk into a floppy disk using another computer Note 2 If the supplied CD ROM DVD ROM driver does not offer an install prog...

Страница 85: ...nd press Next 7 The Select Directory dialog box appears Select the path of C Windows or type another path if you pefer Then click Next 8 When you see Setup Options select Portable and click Next 9 Follow the on screen instructions and choose the recommended options 10 When the program starts to set up your hardware follow the on screen instructions and choose the recommended options 11 Restart you...

Страница 86: ...essional Setup starts copying files to your HDD 7 After copying press Enter to restart your computer 8 After entering Windows 2000 Professional Setup press Enter to set up Windows 2000 now 9 Press F8 for Windows 2000 Licensing Agreement 10 Select the partition drive where you want to install Windows 2000 and press Enter 11 Choose the file system you want and press Enter Usually choose the FAT file...

Страница 87: ...rivers 6 5 16 Continue to press Next until Setup starts to install various components and performs its final tasks 17 Click Finish to complete Windows 2000 Setup Wizard 18 The computer will restart Windows 2000 automatically ...

Страница 88: ...hen you see the DMA message during installation we recommend that you should enable DMA mode by clicking on it Click Finish to restart your computer After you install the 4in1 driver we strongly suggest you to install other drivers or applications in the following order Windows 98 SE Microsoft DirectX7 PCMCIA Q233017 update file refer to page 2 12 for more information VGA Audio Touchpad Modem LAN ...

Страница 89: ...ab Locate the PCI Multimedia Audio Device under Other devices Double click PCI Multimedia Audio Device Click the Driver tab and choose Update Driver Press Next Select Search for a better driver than the one your device is using now and press Next Select Specify a location and choose Browse to specify the location to E Driver Audio W98 Press OK Follow the on screen instructions and press Next Click...

Страница 90: ...ial features of the mouse Step 4 Installing the Modem Driver Click Start Select Settings and Control Panel Double click the System icon Click the Device Manager tab Locate the PCI Communication Device under Other devices Double click PCI Communication Device Click the Driver tab and choose Update Driver Press Next Select Search for a better driver than the one your device is using now and press Ne...

Страница 91: ... Other devices Double click PCI Ethernet Controller Click the Driver tab and choose Update Driver Press Next Select Search for a better driver than the one your device is using now and press Next Select Specify a location and choose Browse to specify the location to E Driver LAN Win98 Press OK Follow the on screen instructions and continue to press Next Click Finish to complete the setup Restart y...

Страница 92: ... your screen 5 Go down to I O Device Configuration and Press Enter 6 Go down to Mic In Spdif Out and Press Enter 7 A small blue window will appear then use the down arrow to highlight SPDIF Out 8 Press Enter 9 Press F10 to Save and Exit 10 Press Enter to exit the Setup Utility while saving your changes After Windows restarts 11 Go to the Audio icon located on the task bar 12 Right click the Audio ...

Страница 93: ... Go to Propreties button on the DVD player The Properties button is the force one from the left on the bottom left hand side moving your pointer over the various buttons will display their names 21 Click on the Properties button 22 Select the Audio tab 23 Click on Enable S PDIF S PDIF is now enabled ...

Страница 94: ...2 Installing the Audio Driver Click Start Select Settings and Control Panel Double click the System icon Click the Device Manager tab Click on to the left of Other Devices Double click on PCI Multimedia Audio Device Click the Driver tab and choose Update Driver Select Specify the location of the driver Advanced and choose Next Deselect Removable Media Floppy CD ROM select Specify a location and Cl...

Страница 95: ... Run Setup exe Follow the on screen instructions and continue to press Next Click Finish to restart your computer Select Next when you see the The updated driver recommended ESS AllegroPCI Audio WDM Select Next Select Next then wait while the driver is installed Click Finish to complete the setup Click Close then OK to return to theControl Panel ...

Страница 96: ...location of the driver Advanced and choose Next Deselect Removable Media Floppy CD ROM select Specify a location and Click on the Browse box In the Browse for Folder window Click on the to the left of Drive D or whatever letter your CD ROM drive is Click on the to the left of Driver Click on the to the left of modem Click on the folder ME Select OK Select Next Select Next then wait while the drive...

Страница 97: ... choose Next Deselect Removable Media Floppy CD ROM select Specify a location and Click on the Browse box In the Browse for Folder window Click on the to the left of Drive D or whatever letter your CD ROM drive is Click on the to the left of Driver Click on the to the left of LAN Click on the folder WinME Select OK Select Next when you see the The updated driver recommended Realtek RTL8139 A B C 8...

Страница 98: ...DIF 2 Restart your computer 3 During the boot process press F2 enter the Setup Utility 4 Select Advanced from the Menu Bar at the top of your screen 5 Go down to I O Device Configuration and Press Enter 6 Go down to Mic In Spdif Out and Press Enter 7 A small blue window will appear then use the down arrow to highlight SPDIF Out 8 Press Enter 9 Press F10 to Save and Exit 10 Press Enter to exit the ...

Страница 99: ...olume Control Window 19 Start the WinDVD player 20 Go to Propreties button on the DVD player The Properties button is the force one from the left on the bottom left hand side moving your pointer over the various buttons will display their names 21 Click on the Properties button 22 Select the Audio tab 23 Click on Enable S PDIF S PDIF is now enabled ...

Страница 100: ...river for my device and press Next Select Specify a location and press Next Choose Browse to specify the path to E Driver Audio W2K Press Open Click OK Click Next to insall the driver If a Digital Signature Not Found dialog box appears click Yes to continue the installation Click Finish to end the installation Close the Properties window and restart your computer Installing Drivers in Windows 2000...

Страница 101: ... location and press Next Choose Browse to specify the path to E Driver Touchpad W2K Press Open Click OK Click Next to insall the driver If a dialog box appears asking if you want to install the device click Yes Click Finish to end the installation Close the Properties window and restart your computer For more information on the driver refer to the Readme file under the directory Step 4 Installing ...

Страница 102: ... Search for a suitable driver for my device and press Next Select Specify a location and press Next Click the Driver tab and choose Update Driver Press Next to continue the installation Select Search for a suitable driver for my device and press Next Select Specify a location and press Next Choose Browse to specify the path to E Driver Modem W2K Press Open Click OK Click Next to install the driver...

Страница 103: ...u to connect external speakers to your notebook computer when using the DVD player so DON T follow Steps 2 to 23 In the future when Microsoft makes S PDIF availble for Windows 2000 please follow Steps 2 to 23 for proper installation To Enable S PDIF 2 Restart your computer 3 During the boot process press F2 enter the Setup Utility 4 Select Advanced from the Menu Bar at the top of your screen 5 Go ...

Страница 104: ...ght of the Volume Control Window Click on the Advanced box 16 Locate 1 Enable S PDIF and click on it to select 17 Select Close 18 Close the Volume Control Window 19 Start the WinDVD player 20 Go to Propreties button on the DVD player The Properties button is the force one from the left on the bottom left hand side moving your pointer over the various buttons will display their names 21 Click on th...

Страница 105: ...r Step 2 Installing the Audio Driver Click Start Select Settings and Control Panel Double click the Multimedia icon Click the Devices tab Click Add Select Unlisted or Updated Driver and click OK Choose Browse and specify the path to E Driver Audio Nt40 Press OK Choose OK again The Add Unlisted or Updated Driver dialog box appears Press OK to install the driver If any Driver Exists dialog box appea...

Страница 106: ...y the path to E Driver Modem Nt40 Press Open Choose OK Step 3 Installing the Touchpad Driver Click Start Select Settings and Control Panel Double click the Mouse icon Click the General tab Click Change Click Have Disk Choose Browse and specify the path to E Driver Touchpad Nt40 Press Open Choose OK Press OK again If a dialog box appears asking if you want to install the driver click Yes Click Clos...

Страница 107: ...ows NT CD disk and specify to the CD ROM drive Then follow the on screen instructions and continue to press Continue When prompted whether you wish to use DHCP choose No When the Microsoft TCP IP Properties dialog box appears config ure the setting according to your PC s status and click OK Follow the on screen instructions and continue to press Next Click Finish and restart the computer Press Nex...

Страница 108: ...r computer before consulting the com puter vendor you may want to solve the problem yourself This chapter lists some common problems and their possible solutions Battery Power Hard Disk Drive Floppy Disk Drive Hardware Installation LCD Panel Memory Module PC Card Boot Password Audio CD Printer ...

Страница 109: ...lution 1 The battery pack is exposed to an excessively hot or cold envi ronment Place the battery in a suitable environment and after it returns to normal temperature try again Solution 2 The battery may be bad and may need to be replaced call your vendor for more details Problem The battery pack will not charge and the charge indicator light is off Solution 1 The battery is already fully charged ...

Страница 110: ...1 The battery is exposed to excessively high or low tempera tures Suitable operating conditions are between 32 F and 113 F 0 C and 45 C while the ideal temperature for battery operation is between 50 F and 95 F 10 C and 35 C Solution 2 Make sure the battery is fully discharged and recharge it com pletely before reusing Solution 3 Power management has been turned off turn the power man agement back...

Страница 111: ...isk can be read while a data disk can not Solution There may be a problem with the disk hardware or software Refer to your operating system manual for more information on the software and make sure you have the correct software installed for running video compact disks If the proper software is properly installed and a problem still exists contact your vendor about a possible hardware problem Prob...

Страница 112: ...oblem The message Invalid system disk appears Solution The computer is trying to boot from an incorrect floppy disk Please remove the floppy and insert a correct one before restarting the com puter Hard Disk Drive HDD Problem The computer takes longer during START UP Solution 1 Data saved on the hard disk drive may be lost or damaged Please operate the disk scan or disk defragmenter to check for a...

Страница 113: ...stem for the new device Please reconfigure the system according to the instructions which came with the new device LCD Panel Problem The screen is blank Solution 1 The panel may be set for an external monitor please reset to normal display using the hot keys Solution 2 The screen saver is activated please press any key or touch the trackpad to return to your display Solution 3 The brightness needs...

Страница 114: ...n Maksure the memory is correctly configured for the application Problem The detected memory capacity is not correct Solution A memory module is not correctly installed or not compatible with your computer Problem The message out of memory is displayed Solution The memory configuration is not correctly set or the memory is not enough to run the application Problem The message insufficient memory i...

Страница 115: ...C card is inserted Solution The beep sound control is closed Power Problem The computer will not boot when the battery pack is not in serted Solution 1 The power cord is not correctly connected with the AC adapter Make sure the power cord is firmly plugged into a grounded outlet and the computer Solution 2 The outlet does not work use another outlet Problem The system has automatically entered sus...

Страница 116: ...make sure the printer is properly connected Solution 3 There is no paper in the printer Please put more paper in the printer Solution 4 The printer driver is not installed or is configured incorrectly Please check to see that the printer is properly installed and configured Solution 5 The printer is a network printer and it is not properly connected to the network Problem The printer prints incorr...

Страница 117: ... data is transmitted from one part of a computer to another byte binary term A unit of storage capable of holding a single character On almost all modern computers a byte is equal to 8 bits C cache When you cache something you improve the speed of access to it by moving it one stage closer to the CPU CardBus A 32 bit version of the PCMCIA PC Card standard CD ROM Compact Disc Read Only Memory A for...

Страница 118: ...gabyte is equal to 1 024 megabytes H Hot key see function keys I interface Something that connects two separate things Hardware interface connects the computer to attached hardware such as a printer I O Input Ouput Term used when your computer needs data entered input or has data to go to another source such as a printer or a floppy disk output IrDA Infrared Data Association IrDA ports allow a lap...

Страница 119: ...ion that are normally handled by a seperate sound or video card mode An operational state that a system has been switched to modem modulate demodulate A device that adapts a computer to a telephone line by converting the computer s digital pulses into audio frequencies for the telephone when sending And the reverse when receiving a signal from the telephone line module Referring to hardware a modu...

Страница 120: ...the BIOS 2 Assembly and adjustment of a computer s components 3 The preparation of the system for normal operation suspend To stop an operation with the hard disk turned off and the CPU idling at its slowest speed SDRAM Synchronous DRAM A type of DRAM that can run at much higher clock speeds than conventional memory T TFT Thin Film Transistor The term typically refers to active matrix screens on l...

Страница 121: ...IMM modules BIOS Phoenix BIOS with Smart Battery Plug and Play 1 0a One 256KB Flash ROM Support ACPI 1 0B Support Power On Suspend Save to HDD modes LCD 15 0 XGA 1024 x 768 SXGA 1400 x 1050 TFT LCD panel 18 bit Display AGP 2X 128 bit Hardware 2D Accelerator Graphics Engine Hardware 3D Accelerator Graphics Engine Motion Compensation and IDCT for DVD playback Acceleration High quality TV out with Ma...

Страница 122: ...or DVD content IIS interface for external ZV port or MPEG audio Built in microphone Built in 2 watts speaker x 2 PC Card Sockets Two PCI PCMCIA 3 3V 5V sockets type II x2 or type III x1 Support Zoomed Video Port socket A only CardBus PC Card 95 Keyboard 102 Keys Win95 keyboard with external numeric keypad Interface Built in Touchpad PS 2 IEEE 1394 port Dual USB port One serial port COM1 One parall...

Страница 123: ... with V 90 compliant 100M 10M LAN Power Management Support ACPI v1 0B Support APM v1 2 Soft Off Device Power Management CPU over temperature protection Support suspend to disk Battery low suspend Resume from alarm time modem ring COM port Only Smart Fan Control Power Full Range 65 watts AC adapter AC in 100 240V 47 63Hz One Smart Lithium Ion Battery Certificate FCC Class B CE VCCI CTICK UL CUL TUV...

Страница 124: ... Non operating 10 90 Optional 3002 Lithium Ion smart battery pack 8006A Port Replicator 8007 IO Mega 100MB ZIP Drive 800D DVD ROM Driver Module 12 7mm h 800E CD RW Driver Module 12 7mm h 800F Software DVD Player 800H 9000 mA Lithium Ion battery pack 800I IO Mega 250MB ZIP Drive 2005 V 90 compliant 56K Modem Module MDC ...

Страница 125: ...must stop charging or discharging the battery This memory will become distorted if you partially charge or partially discharge the battery too often To increase the accuracy of the gauge you must fully discharge and then fully recharge the battery at least once every 30 days or after about 20 partial dis charges How do I completely discharge the battery Use the computer with battery power until it...

Страница 126: ...es will help conserve battery power Display brightness The LCD display consumes a lot of power so setting the brightness level to low will save power Applications and external devices Different applications and external devices consume battery power even when they are not being used To conserve battery power we recommend Closing modem or communication applications when they are not being used Remo...

Страница 127: ...Appendix C Different Versions of Keyboards C 1 Appendix C Different Versions of Key boards Below are different versions of keyboards for your reference Germany Keyboard French Keyboard ...

Страница 128: ...User s Manual C 2 Japanese Keyboard Chinese Keyboard ...

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