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Thank you for choosing Epiphan!
At Epiphan Video (“Epiphan”), product function and quality are our top priority. We m ake every effort to
m ake sure that our products exceed your expectations.
Product feedback
Your feedback is im portant! We regularly contact our custom ers to ensure our products m eet your
perform ance and reliability requirem ents. We strive to continually enhance our products to accom m odate
your needs. Please let us know how you think we can im prove our products by em ailing your suggestions
Specifications
Go to the SDI2USB 3.0 product page on the Epiphan website to get the m ost recent product specifications
and additional inform ation about SDI2USB 3.0.
Warranty
All Epiphan System s products are provided with a 100% return to depot warranty for one year from the
date of purchase.
Technical support
Epiphan’s products are backed by our professional support team . If you are having issues with your
product, please gather details about your system and contact our team by:
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Live chat via the link on our support site
https://www.epiphan.com /support/
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Phone toll free at 1-877-599-6581 or call +1-613-599-6581
Be sure to include as m uch inform ation about your problem as possible. Including:
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Problem description
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Details of the video or audio source (type, connection, resolution, refresh rate, etc.)
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Product serial num ber
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Product firm ware version (if applicable, from web adm in interface)
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Product LED lights
Copyright © 2018 Epiphan System s Inc. All Rights Reserved.