BACKGROUND
Technical Support
13 |
P a g e
Copyright © 2021 BF ENTRON and/or its affiliates. All rights reserved
Product Model:
iPAK2v2
Firmware Version:
V2.10
May 22 | Doc No 700253-2
1.5
Technical Support
1.5.1
Internet
The latest version of the documentation and other helpful resources in the ENTRON Document Library page found in the
Resource section of the ENTRON website:
https://www.entroncontrols.com
1.5.2
Documentation Request
Documentation, user instructions and technical information can be requested by emailing ENTRON Controls at
Please include your name and email
1.5.3
Service and Technical Support
For service and technical support, we request that customers fill out the Technical Support Form found on our website
at link below:
TECHNICAL SUPPORT FORM LINK
https://www.entroncontrols.com/resources/technical-support.html
After the web form has been completed, your case will be assigned to one of our technical specialists who will contact
you directly.
For all other questions, our customer service team is available to assist. The contact information for each our
manufacturing and service sites is shown in the table below. Please contact the site for your specific region.
Manufacturing Site
Country
Phone
Regions Supported
ENTRON UK
England
+44-1384-455401
Europe, Asia, Africa, Rest of
World
ENTRON US
USA
+1-864-416-0190
USA, Canada
ENTRON MX
Mexico
+52-844-415-9081
Mexico, Central America