EMC Connectrix ED-64M, Руководство пользователя

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Connectrix ED-64M User Guide
Customer Support
Reporting a New Problem
For a new problem, please provide the following information:
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Release level of the software that you are running
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Software installation parameters
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Host type on which you are running
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Operating system you are running and its release number
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Functions of the software that you are running
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Whether you can reproduce the problem
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Previous occurrences of the problem
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Whether the software has ever worked correctly
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Time period that the software did work properly
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Conditions under which the software worked properly
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Changes to your system between the time the software worked
properly and the problem began
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Exact sequence of events that led to the system error
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Message numbers and complete text of any messages that the
system produced
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Log file dated near the time the error occurred
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Results from tests that you have run
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Other related system output
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Other information that may help solve the problem