8 | Troubleshooting
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Noise appears on the screen.
• When inputting HDCP system signals, normal images may not be displayed
immediately.
The positions of windows and icons are shifted when the monitor is turned
off/on or when restored from power saving mode.
• Turn the setting "On" for "Compatibility Mode" on the "Administrator Settings" menu (see
).
The color shown on the screen is not correct.
• Try changing "Input Color Format" in the Setting menu (see
).
Images are not displayed over the entire area of the screen.
• Try changing "Picture Expansion" in the Setting menu (see
• Check whether the setting for the resolution of the external device matches the
resolution of the monitor.
8.3 SelfCalibration Problems
The built-in calibration sensor does not come out/stays out.
• Turn off the main power, and then turn it on again a few minutes later.
SelfCalibration cannot be executed.
• Check whether a color mode for executing SelfCalibration has been set (see
Mode Settings - Standard Mode [
Settings - Mode Settings - Advanced Mode
• Check whether the date and time are set correctly on the monitor (see
• Check whether the execution schedule been set (see
Settings - Schedule - Start time
).
• Check whether the calibration targets are set correctly (see "Target Settings" below).
–
Target Settings - Brightness [
–
Target Settings - Black Level [
–
Target Settings - White Point - Temperature [
–
Target Settings - White Point - White(x) / White(y) [
–
Target Settings - Gamma (EOTF) - Gamma (EOTF) [
–
Target Settings - Gamma (EOTF) - Gamma Policy [
–
Target Settings - Gamma (EOTF) - PQ Option [
–
Target Settings - Gamma (EOTF) - HLG Option [
–
Target Settings - Gamma (EOTF) - HLG System Gamma [
–
Target Settings - Color Gamut [
–
Target Settings - Color Gamut - Red(x) / Red(y) / Green(x) / Green(y) / Blue(x) /
Blue(y) [
–
Target Settings - Gamut Clipping [
–
Target Settings - Advanced Settings - Limited (109% White) [