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Protection
Contextual help of the web interface – 55
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STEP 3: In the Trusted remote certificates section, check the status of the Protected applications (MQTT).
If it is "Valid" go to Action#2 STEP 2, if it is "Not yet valid", time of the need to be synchronized with IPP/IPM .
STEP 4: Synchronize the time of the Network Module with IPP/IPM and check that the status of the Protected applications
(MQTT) is now valid.
Communication will then recover, if not go to Action#2 STEP 2.
Action #2
Pair agent to the Network Module with automatic acceptance (recommended in case the installation is done in a secure and
trusted network).
STEP 1: Connect to the Network Module.
On a network computer, launch a supported web browser. The browser window appears.
In the Address/Location field, enter: https://xxx.xxx.xxx.xxx/ where xxx.xxx.xxx.xxx is the static IP address of the
Network Module.
The log in screen appears.
Enter the user name in the User Name field.
Enter the password in the Password field.
Click Login. The Network Module web interface appears.
STEP 2: Navigate to Protection/Agents list page.
STEP 3: In the Pairing with shutdown agents section, select the time to accept new agents and press the Start button
and Continue. During the selected timeframe, new agent connections to the Network Module are automatically trusted and
accepted.
STEP 4: Action on the agent ( IPP/IPM ) while the time to accepts new agents is running on the Network Module
Remove the Network module certificate file(s) *.0 that is (are) located in the folder
Eaton\IntelligentPowerProtector\configs\tls.
Client server is not restarting
Symptom
Utility power has been restored, the UPS and its load segments are powered on, but the Client server does not restart.
Possible Cause
The “Automatic Power ON” server setup setting might be disabled.
Action
In the server system BIOS, change the setting for Automatic Power ON to "Enabled".
3.5.1.5.1 For other issues
For manual pairing (maximum security), go to Servicing the Network Management Module
>>>Pairing agent
to the Network Module section and then go to STEP 2, item 1.
For details on other issues, see the Troubleshooting section.