Chapter 4 Web-Based Administration Tool
34
specific speed dial number after pressing the programmable button.
Action Designated
Number
Description
Access Ext.
An extension number
of a station, extension
group, CO line, CO
line group, or an
outside phone number
To make calls to the
assigned number. Please
note to add CO line access
code, e.g. 05551234 for an
outbound call. Notice that if
Trunk Group is set on a
button, when parts of
trunks are available, the
LED displays available
status.
After Call Work
-
To allow agents to have a
period of after call work
time between two calls.
Ask Member Login
An Extension Group
Number
Check the login status of
the extension group.
Hearing a dial tone means
members are logged-in
successfully and a busy
tone means not logged-in.
Auto Line Access
-
To get a CO Line
Auto-In -
Agents’ extensions will pick
up the next call
automatically.
Auxiliary Time
-
Agents can enable this
function to notify the
system stop assigning
incoming calls to their
extensions so that the
agents can leave their seats
temporarily without
logging out the system.
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