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Chapter 2 Voice Mail System

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Chapter 2
Voice Mail System

InterPBX Communication System provides a built-in VMS System. It allows
callers to leave voice messages in your voice mailbox. You can play the voice
messages or forward voice messages to someone else. You may also record your
personal greetings or edit the message transfer function. With the Unified
Messaging function included you can also listen to the voice messages from your
e-mail.

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Содержание IP590

Страница 1: ...InterPBX Communication System IP590 IP Phone User Guide 08IP59M e0 90d EN1...

Страница 2: ...are trademarks of DSG Technology Inc Windows Outlook and Outlook Express are trademarks of Microsoft Inc Other names used here are trademarks of their respective owners Copyright DSG Technology Inc A...

Страница 3: ...14 Call Pickup 15 Call Park 15 Internal Paging 15 External Paging 16 Member Login Logout 16 Making Calls Through ARS or Joint Servers 17 Using the Headset 17 Chapter 2 Voice Mail System 19 Listening t...

Страница 4: ...Distribution List 42 Change Password 42 Chapter 5 Maintenance 45 Connecting the IP Phone 46 Adjusting the Supporting Bracket 46 IP Phone Setup 47 Appendix A Specifications 49 Appendix B Quick Start G...

Страница 5: ...ay It provides a 5x20 LCD display 9 programmable buttons and 9 function keys The IP590 also provides a full duplex speakerphone and PoE function The LCD displays your extension number name time caller...

Страница 6: ...or enter Phone Book y Press Line buttons L2 L4 to select displayed features y In Menu option or phone book use Line buttons L1 L4 or arrow soft keys to select items or scroll pages Message Waiting Lam...

Страница 7: ...l phones Message Button When the Message Button light is on it indicates that you have new messages Press Message Button to access Voice Mailbox Auto Answer Button When selected the phone answers call...

Страница 8: ...Chapter 1 Using The IP Phone 8 and use the soft keys at the bottom and line buttons on the right side to select or edit setting items Below is the structure of features and settings...

Страница 9: ...to listen to old messages y Send Messages Press L3 and follow the on screen guidance to send messages to a mailbox or a group For more details please refer to Chapter 2 Voice Mail System y Personal Op...

Страница 10: ...ting Press L3 and press Edit soft key to assign the call forward target When completes you may enable the Call Forward function from the main menu P Book The Phone book syncs with Personal Speed Dial...

Страница 11: ...Groups to get an outside line If the Administrator enables your Direct Outward Dialing function simply lift the handset and dial the phone number Answering Calls When the phone rings lift the handset...

Страница 12: ...s the latest 10 received calls Dialed Calls Displays the latest 10 dialed numbers 4 Use the soft keys and line buttons to scroll through and select entries You can press the Dial soft keys to dial dir...

Страница 13: ...call or simply hang up If the party is not available the call will be bounced back to your station when timeout Conference Call 1 During a call press the Hold button to hold one party 2 Call another p...

Страница 14: ...Message button to access to your mailbox 2 Enter your password and press The default password is blank you don t have to enter any password 3 Follow the system prompts to play messages or change sett...

Страница 15: ...call for the group Consult your administrator for the group pickup code Call Park If you would like to transfer a call to a person that s not in sight but in the office you can park the call in a spe...

Страница 16: ...speakerphone 4 Hang up the phone after broadcasting Member Login Logout If your administrator enables the Member Login Logout function you will need to login to join a specific Extension Group like Cu...

Страница 17: ...al the number as instructed by your Administrator Using the Headset You may use the headset to answer to make calls Please attach one end of the plug a 6PC4C plug to 4P4C come with the phone set to yo...

Страница 18: ......

Страница 19: ...allows callers to leave voice messages in your voice mailbox You can play the voice messages or forward voice messages to someone else You may also record your personal greetings or edit the message...

Страница 20: ...the old messages 4 When listening to messages you can use the following options to assist you in reviewing your messages Replay To play the message from the beginning again Save Next To save the mess...

Страница 21: ...the Message button to access the mailbox For analog phones please press 2 Enter your password and then press The default password is blank 3 Press 3 to send a message 4 Follow the system prompts press...

Страница 22: ...y Busy Greeting Press 2 to record the Busy Greeting This greeting will be played when the extension is busy y Your Name Press 3 to record your Name If you enable this function the system will play yo...

Страница 23: ...phone number You can set up to 5 entries In Phone Mode the phone number can be landlines or cell phones To activate the external notification you have to set at least one entry phone number and phone...

Страница 24: ...ect the Message Playing Order between Least Recent played first or Most Recent play first Please follow the system prompts to select the Message Playing Order y Press 4 to Select Mailbox Language You...

Страница 25: ...tension number and password 4 Follow the system prompts to listen to your message send a message or change your mailbox preferences You can also listen to your message from another extension in your o...

Страница 26: ...The administrator has to enable this function and set the SMTP server on the System Parameter option 2 Your e mail address must be set on the Notification option Please refer to Chapter 4 Web Based S...

Страница 27: ...ecording System 27 Chapter 3 Recording System The InterPBX system can improve enterprise operation with the built in or stand alone recording system Extensions can listen to recordings directly from t...

Страница 28: ...call is hung up the system will stop recording Note Please refer to your administrator to know your permission of recording function During recording the programmable button assigned as Recording wil...

Страница 29: ...nt to transfer the recording to the assigned e mail address after you play the recording You are only able to play the latest previous or next recording for the current day When you enter the time of...

Страница 30: ......

Страница 31: ...stration Tool InterPBX system allows extension users to edit personal extensions from the Web Based Administration Tool You can edit options including Button Mapping Station Speed Dialing Answer Optio...

Страница 32: ...you connect to the InterPBX System Administration please click the User Login icon 3 On the pop up window please key in the following information Extension No Enter your extension number Password Ente...

Страница 33: ...oup it will display a lock icon You can only set the unused programmable buttons Please refer to the following table to select an action and input its corresponding number 3 Choose a programmable butt...

Страница 34: ...s are available the LED displays available status After Call Work To allow agents to have a period of after call work time between two calls Ask Member Login An Extension Group Number Check the login...

Страница 35: ...is extension number is set on the programmable button users can directly press the flashing button to retrieve the call Call Park A slot number 0 9 To park a call to a specific slot Call Pickup CO Lin...

Страница 36: ...ined on the Personal Speed Dial Number Record Play When this recording function is enabled press to save the recording or start recording Retrieve Msg To access mailbox Retrieve Record To play the sav...

Страница 37: ...mber to add the CO line access code 0 in front of the phone number e g 05551234 For long distance calls please add the long distance code e g 02125551234 For international calls please add the interna...

Страница 38: ...s will be forwarded to the voice mail system but callers cannot leave messages y Ring No Answer Timeout When Ring No Answer Forward is enabled you need to set the timeout allowing calls to be forwarde...

Страница 39: ...tails please refer to Chapter 2 Voice Mail System Change Personal Options Mailbox Preferences You can edit the Language Message Play Priority and Message Forward to in Mailbox item 1 Click the Mailbox...

Страница 40: ...nction 3 Setting the Notification Target If you enable the internal notification input the associated extension number The system will ring the extension number you assigned when receiving new message...

Страница 41: ...the settings Note Sending a notification via phone or pager is limited by your Class of Service Please consult your administrator for your Class of Service Unified Messaging If your administrator enab...

Страница 42: ...the Non Member list You can set up to 9 distribution lists Each list can hold up to 15 members Change Password You can change your login password of the Web Based Administration Tool The default pass...

Страница 43: ...Chapter 4 Web Based Administration Tool 43...

Страница 44: ......

Страница 45: ...Chapter 5 Maintenance 45 Chapter 5 Maintenance You can learn how to connect IP phones adjust the supporting bracket or edit IP phones settings in this chapter...

Страница 46: ...headset please connect the plug come with the phone set and attached the headset to it When using DSS connect it to the Console port IP590 rear view Adjusting the Supporting Bracket The IP590 IP phon...

Страница 47: ...put the IP Address Gateway IP and Subnet Mask of your phone DHCP If your network is under DHCP you need to enable DHCP y PBX Server IP The IP address of your Blaze Savanna Server y MAC Address The har...

Страница 48: ......

Страница 49: ...t console 1 headset jack 6P4C with a plug to 4P4C CODECs G 723 1 G 711 G 729a Protocols TCP IP DHCP client 802 3af FTP 802 1p Q Voice Quality VAD silence suppressions CNG jitter buffer Dimensions 190x...

Страница 50: ......

Страница 51: ...or 12 on analog phones Place a call on hold by pressing Hold or 12 Press the button again to retrieve the call Call Hold Retrieve CO 13 CO Line Extension No To retrieve an incoming call placed on hold...

Страница 52: ...al Paging 38 Extension Number or Extension Group Number Broadcast through the extension or the extension group External Paging The External Paging Code of a specific Voice Gateway Broadcast through an...

Страница 53: ...em Function 1 Press the Message button to access mailbox 2 Enter your password and then press The default password is blank 3 The system will announce the number of messages you have Please follow the...

Страница 54: ...ess the system The default password is blank 3 Follow the system prompts to retrieve or search recordings Web Based Administration Tool 1 Enter the Blaze Savanna Server IP in the address bar of the we...

Страница 55: ...Display 55 Appendix C Navigating the LCD Display IP590 provides a 5x20 large LCD display You may follow the on screen guidance and use the soft keys at the bottom and line buttons on the right side to...

Страница 56: ...Appendix C Navigating the LCD Display 56...

Страница 57: ...tion 23 External Paging 16 Flash 10 Hold 12 Install bracket 46 Internal Notification 23 Internal Paging 15 IP Phone Setup 47 Mailbox Language 24 Mailbox Password 24 Mailbox Preferences 39 Making Calls...

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