Dish Network DuoDVR ViP 722k, Руководство пользователя

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138
Troubleshooting Tables
Reference
Remote Control
What Is Happening Possible Reason What to Do
You cannot find the remote control. N/A
Use the receiver front panel Control
Buttons to control the receiver until you find
the remote. If the remote control is
permanently lost or too damaged to use,
call the Customer Service Center to order a
replacement.
When you press a button on the remote
control, the receiver does not do what
you expect.
• The remote control may be
missing batteries, the
batteries may be incorrectly
placed in the remote, or the
batteries may be weak or
dead.
• The remote control may be in
the wrong mode.
• You may be using the wrong
remote control (1 or 2) for the
menus (TV1 or TV2) you are
trying to operate.
• If the batteries are missing or dead,
insert fresh AAA-size batteries.
• If the remote has fresh batteries, check
whether they are placed according to the
label diagram. If not, remove them and
place correctly.
• Move the receiver away from an HDTV.
• Disable the ambient light sensor on an
LCD HDTV.
• Press the mode button for the device you
want to control.
• Make sure you are using Remote
Control 1 (or 2) to control TV1 (TV2)
menus.
Your UHF Pro remote control does not
work well from far away.
You may be experiencing UHF
interference from objects near your
receiver antenna.
• Make sure the remote control antenna is
connected to the
R
EMOTE
A
NTENNA
port
on the receiver’s back panel.
• Make sure the remote control antenna is
not touching any other equipment or any
back panel connections on your
receiver. Provide space above the
receiver so the antenna can be installed
straight up.
• Place the receiver higher than the other
equipment in your entertainment center.
• Move the antenna away from the back of
the entertainment center wiring and
other electronics using a short piece of
coaxial cable (3 to 5 feet).
• Connect an F-connector attenuator
between the receiver’s
R
EMOTE
A
NTENNA
port and the remote control
antenna. Refer to page 77.
• Change the UHF Frequency of the
remote control. Refer to page 76.
When you press the remote control
POWER button to turn the receiver on,
the receiver front panel
power light does
not light up.
• The remote control may be in the
wrong mode.
• Other lights are too bright.
• Remote control is not operating
properly or the batteries are
weak or dead.
• The receiver power cord is not
plugged into a power outlet, or
there may be a problem with the
power.
• The remote control(s) may not
be set to the address(es) used
by the satellite receiver.
• You may be using the wrong
remote control (1 or 2) for the
menus (TV1 or TV2) you are
trying to operate.
• You may be using the wrong
remote control (1 or 2) for the
menus (TV1 or TV2) you are
trying to operate.
• If the receiver is in Single Mode,
the TV2 indicator will not light.
• Press the mode button for the device you
want to control.
• Try other remote control buttons to see if
the receiver is responding.
• Replace the remote batteries with fresh
ones.
• Check that the receiver power cord is not
damaged, and that the plug is inserted
correctly into the outlet.
• Make sure the remote control(s) are set
to the same address(es) used by the
satellite receiver. See page 74 for
information on changing the remote
control address.
• Make sure you are using Remote
Control 1 (or 2) to control TV1 (TV2)
menus.
• This is normal. No action required or
switch to Dual Mode.