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Dish Network DuoDVR ViP 722k, Руководство пользователя

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 130

Using Troubleshooting Tools

Chapter 12

U

SING 

T

ROUBLESHOOTING 

T

OOLS

Your receiver and the remote control(s) have troubleshooting tools that a Customer 
Service Representative may ask you to use if you should ever run into issues while using 
your equipment. Even though these tools are quite helpful, it is recommended that you 
only use them when you are speaking on the phone with a DISH representative.

Running System Wizard

A Customer Service Representative will instruct you when to access and run this wizard.

1

Press the System Wizard, ZERO (0), button on your remote control. 

2

The receiver may take several minutes to complete the data-sharing process.

3

The System Wizard screen will display with a diagnosis.

Resetting Your Receiver

A Customer Service Representative will instruct you when you should reset the receiver.

1

Press the red RESET button behind the door on the front panel of the receiver.

2

 The receiver’s front-panel lights will blink and the receiver will restart.

3

The receiver may take several minutes to restart, reacquire the satellite signals, complete 
any software downloads, and display live video again.

System Wizard 

screen displays 

Press and hold zero 

The receiver may take several 

minutes to complete data sharing 

Acquiring satellite signal

message displays. May

download Program Guide.

Press front panel

POWER button

and hold until

front panel light

blinks and release

2

3

1

Returns to Programming

Содержание DuoDVR ViP 722k

Страница 1: ...To subscribe to programming or for assistance with installing or using the system visit mydish com or call Customer Service at 1 800 333 DISH 3474 196828...

Страница 2: ...ademark of DISH L L C For information about DISH please visit our website at www mydish com We acknowledge all product names trade names or corporate names we mention in this User Guide to be the prop...

Страница 3: ...NAL SERVICES 7 ABOUT SATELLITE TV RECEPTION 7 WHY CONNECT TO A PHONE LINE OR BROADBAND 8 MOVING ON SCREEN LOGO 8 TIPS 9 QUESTIONS 9 NOTES 10 Receiver Remote Controls 11 SATELLITE RECEIVER OVERVIEW 12...

Страница 4: ...36 ORDERING CONSIDERATIONS 37 TIPS 38 QUESTIONS 38 Favorites Lists 39 WHAT ARE FAVORITES LISTS 40 USING FAVORITES LISTS 40 CREATING OR CHANGING FAVORITES LISTS 41 NAMING FAVORITES LISTS 41 TIPS 42 QU...

Страница 5: ...OPTIONS 59 GROUPING AND SORTING RECORDED PROGRAMS 59 RECORDING WHILE WATCHING DIFFERENT PROGRAMS 59 USING RECORD PLUS 60 TIPS 62 QUESTIONS 62 Record Future Programs 63 TIMERS AND RECORDINGS 64 USING T...

Страница 6: ...HERE 109 TIPS 110 QUESTIONS 110 Connections and Setup 111 CONNECTING TO THE NEARBY TV TV1 112 CONNECTING TO THE REMOTE TVS TV1 OR TV2 115 CONNECTING TO YOUR DISH ANTENNA 119 CONNECTING THE PHONE LINE...

Страница 7: ...d plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacl...

Страница 8: ...em can be fatal 22 Do not attempt to service the receiver yourself as opening or removing covers may expose you to dangerous voltage and will void the Limited Warranty Refer all servicing to authorize...

Страница 9: ...cause them to be permanently imprinted on the screen Consult your TV user guide for information on whether this is a problem for your TV what operating viewing restrictions apply to avoid this problem...

Страница 10: ...s for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical Satellite Dish Coa...

Страница 11: ...you ll find in this chapter WELCOME HOW TO USE THIS USER GUIDE ABOUT YOUR DISH ACCOUNT WATCHING TV NOW ADDITIONAL SERVICES ABOUT SATELLITE TV RECEPTION WHY CONNECT TO A PHONE LINE OR BROADBAND MOVING...

Страница 12: ...Overview The information in this guide is separated into several chapters to make it easy for you to find exactly what you re looking for Chapter 1 Introduction gives you a brief overview of DISH and...

Страница 13: ...Where this guide mentions remote TV it is referring to TV2 one or more TV s located away from the receiver often in other rooms The remote TV receives TV2 menus and programming from the receiver s TV2...

Страница 14: ...y TV as requested 4 The representative will send a signal via the satellite to activate your services This process usually takes just a few minutes 5 If the System Information menu screen is still dis...

Страница 15: ...s of your new satellite TV receiver When you complete these simple tours you ll be familiar with the remote control and be able to find a program to watch pause live TV and record your favorite shows...

Страница 16: ...ore about the DVR features of your receiver see Chapter 8 Digital Video Recording starting on page 55 1 2 5 6 7 8 4 3 Start Start Over Select Start or Start Over the recorded program will begin playba...

Страница 17: ...ellite receiver to the Internet refer to Connecting a Broadband Internet Connection on page 122 For steps to order DishONLINE programs refer to DishOnline com on page 36 For more information go to the...

Страница 18: ...tions on page 120 A connected phone line also supports the Caller ID feature of your ViP series receiver see the instructions on page 102 Your satellite receiver can be connected to your broadband hom...

Страница 19: ...on on finding something to watch see Chapter 3 Finding Programs to Watch Why are some of the channels red in the Program Guide The channels that are red in the Program Guide are those which are not cu...

Страница 20: ...10 Notes Chapter 1 Notes...

Страница 21: ...er What you ll find in this chapter SATELLITE RECEIVER OVERVIEW DUAL AND SINGLE MODES REMOTE CONTROL SATELLITE RECEIVER FRONT PANEL SATELLITE RECEIVER BACK PANEL USING THE ON SCREEN MENUS USING TEXT F...

Страница 22: ...mote TV s TV2 Connect to an SDTV to view SD and down converted HD broadcasts Programming from the receiver is usually delivered to the remote TV s using existing in home coaxial cable connections Remo...

Страница 23: ...normal audio video cables and is controlled using Remote Control 1 The nearby TV is also referred to as TV1 Remote TV Programming from the receiver is delivered to a TV located in another room using e...

Страница 24: ...s control by either remote control The format of the programming displayed on the remote TV s is standard definition SD high definition HD resolution programming is displayed only on a compatible near...

Страница 25: ...rious features on the two types of remote controls included with your satellite TV system Dual Mode Single Mode Indications Dual Mode front panel indicator lights Single Mode front panel indicator lig...

Страница 26: ...s identified by the green number 1 at the bottom of the remote control Remote Control 2 uses UHF Pro radio frequency signals to Control TV2 menus for the remote TV s in Dual Mode Control the satellite...

Страница 27: ...es Make sure you match the plus ends with the plus markings on the battery case 4 Slide the battery cover back into place on the back of the remote Low Battery Warning When you see a low battery warni...

Страница 28: ...ture use Number Buttons Enter a desired channel number or navigate through menus System Wizard Press and hold to set up receiver and remote control DishHOME Explore interactive TV features Receiver Me...

Страница 29: ...Enter a desired channel number on TV TV Menu Access menu features available on some TVs Recall Go back to last channel viewed or input depending on your TV TV Video Switch between TV inputs Picture I...

Страница 30: ...ing is required DVD VCR Power TV Power Top button turns the DVD player VCR on off Bottom button turns the TV on off Arrows Select Buttons Channel up down on your VCR navigate through DVD or VCR menus...

Страница 31: ...l antenna Audio Video Output High quality standard definition connection to your TV audio and video input Ethernet Port Connect to your broadband home network USB Port Connect to multimedia devices Ph...

Страница 32: ...gram press VIEW LIVE TV Highlighting Menu Options Use the remote control ARROWS to move the on screen highlight to the menu option When you move the on screen highlight to an option the name becomes o...

Страница 33: ...eatures on your receiver you might be required to enter information such as the name of a movie when using the Search feature into areas on the screen called text fields There are two basic ways for y...

Страница 34: ...uch as inside a closet or cabinet be sure to get the replacement remote control that uses UHF Pro signals instead or in addition to IR to control TV1 Call your DISH retailer or visit www mydish com se...

Страница 35: ...25 Watching TV What you ll find in this chapter CHANGING CHANNELS USING THE PROGRAM GUIDE USING THE BROWSE BANNER USING THEMES AND SEARCH USING PICTURE IN PICTURE Finding Programs to Watch...

Страница 36: ...trol USING THE PROGRAM GUIDE You can use the Electronic Program Guide EPG to see what programs are on to change channels and to set up timed recordings To access the Program Guide press GUIDE A red ba...

Страница 37: ...u to view guide information about programs on other channels Enter the number of hours you want to skip and then press the RIGHT LEFT ARROW to move forward back in the schedule You cannot move back to...

Страница 38: ...ayed at the top of the screen and on the left hand side of the Browse Banner at the bottom of the screen At the bottom right of the screen is guide information about the program that is coming on next...

Страница 39: ...is selection if you want to be specific in your search for example an actor name or description You can search for something to watch just by Keyword This feature also categorizes programs on over the...

Страница 40: ...available You can use Search History to re search programming instead of typing the information again Note You can use the Edit or Delete options to modify or remove listed search keywords 1 Press THE...

Страница 41: ...move the picture location displayed on the screen 3 Press SWAP to swap the programs in the PIP box and the full screen 4 Press PIP again to enlarge the PIP screen image 5 Press PIP again to show the t...

Страница 42: ...y channels missing Parental controls may be set to lock or hide the channels See Chapter 6 Locks on page 45 for detailed information on locking and unlocking your receiver The Program Guide may be dis...

Страница 43: ...33 Ordering Pay Per View Programs What you ll find in this chapter PAY PER VIEW DISH ON DEMAND DISHONLINE COM ORDERING CONSIDERATIONS Pay Per View...

Страница 44: ...of most programs are separate events Visit the mydish com ppv website for a detailed description of the types of Pay Per View programs and events Ordering a Pay Per View Program Note Once you confirm...

Страница 45: ...elect All TV Shows to Explore or Search TV entertainment see a list of Most Popular shows or view the programs that you have rented If applicable select Midnight Lounge to view and choose adult only p...

Страница 46: ...y which sets usage limits on the amount that can be downloaded in a given time period Contact your Internet service provider to find out about their Fair Access Policy Download speed of programs varie...

Страница 47: ...ed for it You can use Locks to control the programs your family views See What are Locks on page 44 You can review what you have rented during the last 30 60 days by looking in your Purchase History T...

Страница 48: ...Per View programs or events are restricted to watching on one receiver per account Will I be charged more than once for ordering the same Pay Per View on two or more receivers If you re using the rem...

Страница 49: ...39 Setting Up Your Favorites Lists What you ll find in this chapter WHAT ARE FAVORITES LISTS USING FAVORITES LISTS CREATING OR CHANGING FAVORITES LISTS NAMING FAVORITES LISTS Favorites Lists...

Страница 50: ...on channels in your subscription Each Favorites List has a unique color in the Program Guide You can give each list a unique name When you first install your receiver by default the four lists are nam...

Страница 51: ...ave NAMING FAVORITES LISTS You can rename your Favorites Lists whatever you want up to eight characters long 1 Press the MENU button select Preferences then select Favorites 2 Select a list from My Li...

Страница 52: ...he receiver to Single Mode the Favorites Lists for TV2 are not available However any lists you have created for TV2 are not lost when you set the receiver to Dual Mode the Favorites Lists for TV2 are...

Страница 53: ...pter WHAT ARE LOCKS CREATING OR CHANGING A PASSWORD LOCKING AND UNLOCKING YOUR RECEIVER CREATING OR CHANGING RATINGS LOCKS CREATING OR CHANGING CHANNEL LOCKS LOCKING OR UNLOCKING PAY PER VIEW HIDING A...

Страница 54: ...Vs TV2 are set using TV2 on screen menus Locks set for TV1 programming are separate from locks set for TV2 programming The information in this chapter applies to locks set by using either TV1 s or TV2...

Страница 55: ...ECT button 6 Enter the new password using the remote control s NUMBER PAD Select OK 7 Enter the new password again for confirmation also using the NUMBER PAD The receiver displays stars as you enter t...

Страница 56: ...1 Press the MENU button and then select Locks 2 If the receiver is locked enter the password using the remote control s NUMBER PAD The receiver displays stars as you enter the digits of the password T...

Страница 57: ...ting as must even one of those words used in a sexual context The Rating Board nevertheless may rate such a motion picture PG 13 if based on a special vote by a two thirds majority the Raters feel tha...

Страница 58: ...find unsuitable for younger children Many parents may want to watch it with their younger children The theme itself may call for parental guidance and or the program may contain one or more of the fol...

Страница 59: ...ord Then select OK 3 To create or change parental controls for specific channels select Channel Locks 4 Highlight and select each channel that you want to lock or unlock Press the UP or DOWN ARROW but...

Страница 60: ...Select Yes Make sure the receiver itself is locked as described on page 45 HIDING ADULT OR LOCKED CHANNELS When you hide adult channels or locked channels you prevent the Program Guide Themes lists a...

Страница 61: ...you should use the TV1 remote control for this task 1 Press the MENU button and then select Locks 2 If the receiver is locked enter the password using the remote control s NUMBER PAD The receiver dis...

Страница 62: ...xample using MPAA ratings if you lock PG 13 rated programs then all other programs with the R NC 17 and NR AO ratings are also locked QUESTIONS Why didn t a lock I set take effect You have to lock the...

Страница 63: ...53 Interacting With Your TV What you ll find in this chapter DISHHOME INTERACTIVE TV CUSTOMER SERVICE Interactive TV...

Страница 64: ...time CUSTOMER SERVICE An important feature of your satellite TV receiver is Customer Support This menu option provides convenient access to your DISH account to review your statement pay your bill up...

Страница 65: ...G A PROGRAM REVERSE FAST FORWARD AND SKIP SLOW MOTION AND FRAME BY FRAME RECORDING A LIVE PROGRAM PLAYING A RECORDED PROGRAM USING RECORD LINK RECORDING OPTIONS GROUPING AND SORTING RECORDED PROGRAMS...

Страница 66: ...ograms PAUSING A PROGRAM On some TVs the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen Consult your TV user s guide for information on...

Страница 67: ...e times to forward at 60 times normal speed and four times to forward at 300 times normal speed The on screen bar shows how far you ve gone Of course you can t go forward into the part of a live progr...

Страница 68: ...s to an external recording device or ERD that you can connect to the receiver s RCA type outputs 1 Press the MENU button and select Preferences and then Record Plus 2 Select ERD Setup 3 Select Enable...

Страница 69: ...G AND SORTING RECORDED PROGRAMS The My Recordings list re arranges itself to match your sorting or grouping selection s 1 Press the DVR button two times or press DVR and then select My Recordings 2 Ch...

Страница 70: ...the remote control to access the My Recordings screen You should see the two programs that are recording indicated by the red dots next to the listings 10 Select a program or event that you recorded...

Страница 71: ...Select OK to begin recording now or Options to customize your recording settings 5 Repeat step 1 to select another program or event to record 6 Press RECORD Customize your options as described on pag...

Страница 72: ...is recording the other program TIPS If you have a program paused press PLAY to watch the program Also press PLAY to switch from forward or reverse back to normal playback Press VIEW LIVE TV to catch...

Страница 73: ...rs What you ll find in this chapter TIMERS AND RECORDINGS USING THE TIMERS LIST USING THE DAILY SCHEDULE SETTING UP AN AUTOMATIC TIMER SETTING UP A MANUAL TIMER SETTING UP A DISHPASS TIMER DELETING A...

Страница 74: ...hat program is on that channel New Episodes to record current season s programs each time they first occur on that channel Once to record a program or event once good for movies sporting events etc We...

Страница 75: ...t unprotected recordings after a specified number of them are accumulated for this particular timer Note This option is especially valuable for certain DishPASS timers which might otherwise fill up yo...

Страница 76: ...e a timer starts a recording the receiver may display a small digital countdown on the TV screen This symbol disappears when the program begins While the symbol is displayed on your TV you can do one...

Страница 77: ...and select Daily Schedule 2 Select Timers for the Timer List screen 3 You can manage the timers from the Timer List screen Select from the Sort Set Priority Edit List Manual Timer or DISH Pass option...

Страница 78: ...s on connecting an over the air antenna to your receiver 2 Select the future program or event The Create Timer screen displays 3 Select one of the Timer Types see page 64 for more details 4 Select the...

Страница 79: ...4 Select one of the Timer Types see page 64 for more details 5 Select the Timer Frequency see page 64 for more details 6 Select the channel may be either satellite or over the air TV Use the UP DOWN A...

Страница 80: ...if you want to find exactly what you ve entered in either the program title or info when you select the Title or Info respectively 4 Enter your search criteria You can use the virtual on screen keybo...

Страница 81: ...the MENU button and then select Daily Schedule 2 Select Timers and then Edit List 3 Select the timers you wish to delete 4 Select Delete A pop up window asks you to confirm your choice s 5 Select Yes...

Страница 82: ...n those important programs DVR Timers set for sporting events automatically end late by 60 minutes to allow for overtime If you want to change this setting use Options when you set up the timer QUESTI...

Страница 83: ...73 Personalizing Your Remote Controls What you ll find in this chapter IMPROVING RECEIVER CONTROL OPERATING OTHER DEVICES THE RECOVER BUTTON SENDING DISCRETE POWER ON AND OFF Remote Control Setup...

Страница 84: ...ite down the Primary Remote Address 2 Press and hold the SAT button on your remote control for about three seconds until all of the mode buttons light up and then release SAT 3 Use the NUMBER PAD butt...

Страница 85: ...our TV1 remote control Typically the remote control for the nearby TV is set to IR only unless you have received an IR UHF Pro remote control replacement kit Remote Control 2 The Secondary Remote Addr...

Страница 86: ...away from the remote control antenna Do not sit an over the air antenna on top of your receiver Install a UHF attenuator See Installing a UHF Attenuator on page 77 for more details Changing UHF IR Usi...

Страница 87: ...tor available from many electronics parts stores Adding this attenuator will help keep out stray UHF signals but it will also cut down how far away your remote control can operate the receiver 1 Remov...

Страница 88: ...device you want the remote to control The mode button lights for about two seconds to show you ve set the remote to that mode Limited Mode You can program your remote control in Limited Mode to keep...

Страница 89: ...o use this feature the channel must be programmed by following these steps Setting a SAT Auto Tune Channel 1 Make sure the remote control has been programmed to operate your TV 2 Press and hold the TV...

Страница 90: ...e SAT Auto Tune Channel 1 Press and hold the TV mode button for several seconds until it stays lit 2 Press the STAR button on the remote control 3 Enter the digits 00 or 000 using the NUMBER PAD 4 Pre...

Страница 91: ...you are programming the remote to control a combination device such as a TV VCR or a TV DVD program the remote control in one mode TV and then repeat the procedure in the other mode For example to pr...

Страница 92: ...ss 0 for a TV 1 for a VCR or 2 for a tuner or amplifier If you re not programming in AUX mode skip to step 5 5 Enter one of the three digit device codes from the table using the NUMBER buttons The thr...

Страница 93: ...ce that will be programmed in AUX mode If you re not programming in AUX mode please skip to step 4 4 Press the remote s POWER button This puts your remote into code scanning mode 5 Press the UP or DOW...

Страница 94: ...flashes indicates what the AUX mode controls A quick flash zero before the three digit code is for a TV one regular flash is for a VCR DVD and two flashes is for an audio tuner or amplifier For examp...

Страница 95: ...g any remote control button without a learned command keeps the pre existing command if any for that programmed device code OR Each button on this remote control can learn a command from the equipment...

Страница 96: ...s pressed and comes on when release then press and hold the RECORD button for about three seconds until the Mode button is lit again If the device code has not been programmed for that device or if yo...

Страница 97: ...on the DISH remote to end the learning sequence This saves all the commands for that mode and exits learning to return to normal remote control operation To cancel learning do not press any but tons o...

Страница 98: ...ct Reconfigure Settings will take a few minutes to transfer Do not move the remote or the receiver during this process 3 Select the desired remote configuration on the screen and adjust the remote to...

Страница 99: ...lect Full System Backup Back up receiver settings or Back up remote settings Select Next Transferring may take a few minutes Do not move the remote or the receiver during this process 4 When the back...

Страница 100: ...set up to operate your TV the VOLUME and MUTE buttons will adjust your TV volume by default If you prefer the volume and mute functions of the remote control to adjust the volume of a remote controll...

Страница 101: ...ifier s volume control press SAT Mode 7 Test the volume to make sure the device works Your tuner amplifier s volume should change rather then your TV s volume To Use a TV s Volume Control 1 Press and...

Страница 102: ...322 ViP222 ViP222k ViP622 DVR ViP722 DVR ViP722k DVR DISH Player DVR 522 625 and 942 receivers The DishPlayer 7100 7200 receiver cannot be controlled by current model remotes 1 Turn on the other recei...

Страница 103: ...button You may need to press the RECOVER button up to 30 times to recover your satellite TV video If RECOVER has been programmed to use a specific channel RECOVER will tune the TV to this specific ch...

Страница 104: ...gain and wait for the TV or DVD mode buttons to flash once then all four Mode buttons flash once 4 When the System Info screen displays your satellite programming is recovered Press SELECT to exit thi...

Страница 105: ...into universal remote controls Using an on only or off only command is more effective than a toggle on off command when trying to make sure the satellite TV receiver is reliably in one state or the ot...

Страница 106: ...e control antenna connected so you can use Remote Control 2 See page 17 for instructions QUESTIONS My remote doesn t control my receiver or other components What should I do Make sure the remote contr...

Страница 107: ...SHARED VIEW MODULATOR SETUP USING MULTIMEDIA USING CALLER ID CUSTOMIZE THE GUIDE AND CHANNEL LIST CHANGING LANGUAGES USING CLOSED CAPTIONING USING AUDIO OUTPUT RESETTING TO FACTORY DEFAULTS SCHEDULING...

Страница 108: ...ntrol 2 Note If you do not want to display programming on any TV besides TV1 and you do not want Remote Control 2 to control the receiver select Disable View After you select Done TV2 will show a scre...

Страница 109: ...nder Photo select Get from Device 5 Select the pictures you want to send to your receiver 6 Select Send Photos 7 After the transfer process is complete select OK 1 2 3 4 5 6 7 Press MENU and select Mu...

Страница 110: ...le models and a free DISH plug in An hour long standard definition program will transfer to the ARCHOS in only about five minutes Copy protection for certain content may apply Visit the mydish com sup...

Страница 111: ...ackup and storage of computer files To use the external hard disk drive feature 1 Purchase a USB 2 0 hard disk drive from a consumer electronics retailer 2 Connect the drive to one of the receiver s t...

Страница 112: ...e or disable the Caller ID feature on your receiver 1 Press MENU and select System Setup Select Installation and then Caller ID 2 Select Enable Caller ID or Disable Caller ID 3 Select Done Caller ID S...

Страница 113: ...D CHANNEL LISTS You can set up the on screen Program Guide to list channels in descending order with the highest channel number displayed at the bottom of the TV screen or in ascending order with the...

Страница 114: ...orner and four rows of channels per page Large Choose this option i if you would like to see video in the upper right corner and three rows of channels per page 3 Select Done Channel Display Preferenc...

Страница 115: ...able to change the language of some programs An alternate language may not be available for all programs Some programs such as movies indicate at the beginning whether an alternate language or descri...

Страница 116: ...select Done Caption Font Size Select a comfortable font and type size Caption Colors Set the background letter and edge colors Choose the color combinations that make the captioning easy for you to s...

Страница 117: ...tal signals The audio output is also dependent on what is present in the program you are watching The table below shows what type of output you will hear Note When both audio signals are present for a...

Страница 118: ...otected parental control setting or lock 1 Press the MENU button and select System Setup then Factory Defaults 2 Select Yes and the receiver will return to the factory default setting SCHEDULING RECEI...

Страница 119: ...Up and Down arrows 3 Select Save USING TV EVERYWHERE Only DISH allows all the same live TV channels and everything saved to your DVR you watch at home while on the go via your computer smartphone or...

Страница 120: ...ny QUESTIONS How can I see who has called me in the past Open your Caller ID History by pressing the MENU button selecting System Setup and then Caller ID History Why is my audio in another language A...

Страница 121: ...Y TV TV1 CONNECTING TO THE REMOTE TVS TV1 OR TV2 CONNECTING TO YOUR DISH ANTENNA CONNECTING THE PHONE LINE CONNECTING A BROADBAND INTERNET CONNECTION CONNECTING USING DISHCOMM CONNECTING A VCR TO THE...

Страница 122: ...nect an HDMI cable between the HDMI connection on the receiver and HDTV set or HD monitor 2 Turn on your receiver and TV monitor using the front panel buttons 3 Confirm that you are getting a picture...

Страница 123: ...don t hear sound No Picture on the Nearby TV This section will help you make a picture appear on the nearby TV in case you could not do so in the previous sections 1 Connect the three RCA type cable c...

Страница 124: ...display 4x3 1 is the setting to use on a 4x3 TV which uses vertical compression When viewing a 16x9 program using this setting a compatible TV automatically makes the picture in letterbox format with...

Страница 125: ...cabling systems If connecting directly to a TV tuner port located relatively nearby you must enable the attenuator between the receiver s HOME DISTRIBUTION port and the TV tuner 1 Connect the tuner in...

Страница 126: ...lite TV programming 8 Connect CH 21 69 OUT on the receiver to your existing wall cable outlet using a coaxial cable Note If you do not have an existing in home cable distribution system you will need...

Страница 127: ...ing the following instructions The figure below shows an example of what your splitter may look like Your splitter may also look different than this The places where the splitter indicates OUT refers...

Страница 128: ...a picture on all the remote TV s 21 Reconnect the receiver s cable to the input of the splitter 22 Make sure you have a good picture displayed on your remote TV s 23 If desired to remind you of which...

Страница 129: ...g the remote press SAT and then press RECORD A number appears in the box on the screen Select Continue Download Software Step 2 of 5 of the Installation Wizard appears 5 After the software is download...

Страница 130: ...r ID Visit mydish com for compatible wireless modem products Note If you have a Digital Subscriber Line DSL then you may have to install a DSL filter between the receiver s back panel PHONE JACK and t...

Страница 131: ...touch tone or rotary phone dialing and set a telephone prefix if you need a prefix to dial an outside call Note A prefix is different than an area code which is required for all 10 digit dialing 1 Pre...

Страница 132: ...an use a HomePlug to Ethernet Adapter if it is HomePlug 1 0 or HomePlug Turbo compatible to connect to a broadband home network for additional features See Connecting a Broadband Internet Connection C...

Страница 133: ...e modem b Create the DishCOMM Network see instructions above c Using all DishCOMM compatible receiver s not attached to a phone line access the Phone System menu press the MENU button select System Se...

Страница 134: ...r VCR to in the previous step on one of the TV2 channel stickers Place the sticker on or near the VCR This sticker will remind you which VCR channel to use to watch satellite TV programming The sticke...

Страница 135: ...ing from HOME DISTRIBUTION the over the air antenna needs to be connected to your TV distribution equipment When adding this connection the FCC requires that you install appropriate equipment between...

Страница 136: ...em Setup and then HDTV Setup If necessary use the left or right ARROW keys to navigate to Analog Type and then the up or down ARROW keys to change the setting to Offair Select Done when finished 5 Sel...

Страница 137: ...ocal channel s number regardless of the setting you choose here 1 Press the MENU button select System Setup and then Local Channels 2 Select Chan Display 3 Select from the options under Local Sat Chan...

Страница 138: ...anced technology as DISH uses to deliver superb digital picture quality and CD quality sound However digital over the air signal reception like analog over the air signal reception in the past depends...

Страница 139: ...onsiderations Follow local and National Electric Code requirements for grounding the antenna RG 6 coaxial cable is preferred for the OVER THE AIR ANTENNA IN line If you are diplexing the OVER THE AIR...

Страница 140: ...nutes to complete the data sharing process 3 The System Wizard screen will display with a diagnosis Resetting Your Receiver A Customer Service Representative will instruct you when you should reset th...

Страница 141: ...Representative may ask you to initiate for your receiver Connection Tests for a valid receiver telephone connection Dial Out If No Dial Out Pending is displayed the receiver does not need to have its...

Страница 142: ...rected to do so when speaking to a Customer Service Representative or DISH technician 1 Press the MENU button on the receiver front panel or remote control 2 Select System Setup then select Installati...

Страница 143: ...133 Troubleshooting and Remote Codes What you ll find in this chapter TROUBLESHOOTING TABLES REMOTE CONTROL DEVICE CODES Reference...

Страница 144: ...ay need to use the RECOVER feature as described on page 94 5 Make sure your remote control has fresh batteries installed If you see the Remote Battery Low warning on your TV screen it s time to change...

Страница 145: ...have moved so that it is no longer picking up the satellite signal The cable connections may have loosened or have moisture inside There may be an interruption of the satellite signal If you have auth...

Страница 146: ...installation menu without having done the Check Switch test If your setup includes a multi dish switch you must run the Check Switch test as described on page 132 060 You may have aimed the satellite...

Страница 147: ...All Channels is applied the receiver will skip channels that are not on the applied list Carefully try entering again the channel number you want Reset the receiver page 130 Press GUIDE on the remote...

Страница 148: ...antenna can be installed straight up Place the receiver higher than the other equipment in your entertainment center Move the antenna away from the back of the entertainment center wiring and other e...

Страница 149: ...or channels visit mydish com myaccount select the My Programming option from the receiver s menu or call the Customer Service Center at 1 800 333 DISH 3474 Reset the receiver page 130 You try to displ...

Страница 150: ...ight is on and there is a picture on the TV screen but the picture has sparkles or is grainy has a herringbone pattern lacks color or vertical hold wobbles looks washed out or fuzzy If the receiver is...

Страница 151: ...Change the Hide Adult or Hide Locked setting on your receiver if you do not want these channels excluded from the Program Guide or other channel lists Refer to page 50 What Is Happening Possible Reas...

Страница 152: ...delete the event timer Note The receiver deletes a Once event timer when it operates You try to set up a manual event timer The receiver displays an Error message You may have tried to set a manual e...

Страница 153: ...your telephone line because the receiver automatically hangs up if it finds the line is busy You pick up the telephone to make a call but you do not hear a dial tone The receiver was sending Pay Per...

Страница 154: ...w purchases whether or not you authorize such purchases If you lock Pay Per View purchases then anyone who wants to order a Pay Per View program must enter the password You find that you are not able...

Страница 155: ...145 What you ll find in this chapter LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT FCC COMPLIANCE Appendix...

Страница 156: ...adjustment of any consumer electronic devices remote control batteries signal reception problems loss of use of the system or unused programming charges due to system malfunction This warranty does no...

Страница 157: ...based on EchoStar s competitive bulk shipping rates additional charges may apply outside of the continental US This fee will be charged to your billing account or your valid credit card If you do not...

Страница 158: ...ure B Minimum Programming Levels If your applicable Package Plan Agreement specifies required minimum programming you must subscribe to such programming Otherwise you must subscribe to one or more of...

Страница 159: ...ost Services and in arrears for other Services such as pay per view ordered by you or anyone who uses your Equipment whether with or without your permission until you cancel your Services Multi month...

Страница 160: ...Package Plan Agreement vi you are receiving Services through a third party billing agent and become ineligible to receive applicable services provided by such third party billing agent or vii you com...

Страница 161: ...pt as stated above this license does not grant to you any intellectual property rights in the software provided in your DISH Network receiver s Any attempt to transfer any of the rights duties or obli...

Страница 162: ...ION NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR...

Страница 163: ...ness including without limitation acquiring credit reports and histories and to report any payment defaults to credit reporting agencies Such credit checks may require you to provide DISH Network with...

Страница 164: ...an one 1 receiver on your account Per additional DVR receiver 14 00 You have more than one 1 receiver on your account Per additional Duo receiver 17 00 You have more than one 1 receiver on your accoun...

Страница 165: ...Fee 20 00 DISH Network delivers an item to you via overnight delivery not available in Alaska Hawaii Puerto Rico or the U S Virgin Islands Box Return Fee 17 00 DISH Network delivers return boxes and...

Страница 166: ...s causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved There are no user serviceable parts inside Connection to party...

Страница 167: ...g Events without Record Plus 62 Recording With Record Plus 61 Using Record Plus 58 E Entering a Channel Number 26 F Fast Forwarding 57 Favorites Lists 40 Creating or Changing 41 Naming 41 Troubleshoot...

Страница 168: ...en TV and Device Volume Control 90 91 Troubleshooting 138 TV Mode 19 Types TV1 TV2 16 UHF Attenuator 77 UHF Pro 16 Remote Control 1 Green 3 12 Remote Control 2 Blue 3 12 74 Recover Button Programming...

Страница 169: ...the Front Panel 51 Unlocking Your Receiver 45 Updates 108 Using History 30 Using Keywords 30 Using Menus 22 Using Multimedia 99 Using Number Pad 23 Using Picture In Picture 31 Using Search 30 Using Te...

Страница 170: ...160 160...

Страница 171: ...o menu see Ordering Your Programming Packages Remote Control Settings TV Input Channel Settings Purchase Location Name Purchase Location Telephone Number Receiver Serial Number Receiver Conditional Ac...

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