4
Troubleshooting and Diagnostics
This chapter is divided into the following sections:
•
Operation/Installation Error Information
Lists common problems encountered during operation and installation of
the optical disk library, and gives suggestions for solving these problems.
(top-level troubleshooting)
•
Control Panel Error Information
Provides error messages and log information which are available through
the control panel display. This level of troubleshooting is used when ‘‘hard’’
(repeatable) errors are encountered. (intermediate-level troubleshooting)
•
Error Information through SCSI Commands
Error messages and log information available by issuing SCSI commands
via an external PC-based host computer. This level of troubleshooting is
used when ‘‘soft’’ (intermittent) errors are encountered. (in-depth level
troubleshooting)
•
Internal Diagnostic Utilities
Information about the available internal diagnostics used to aid in the
troubleshooting process.
Troubleshooting and Diagnostics 4–1
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