Solving Problems
6–5
Power-Up Error Messages
The InfoServer 100 system displays important information during
its power-up test sequence. A single question mark indicates status
information. A double question mark or asterisk may indicate possible
failures.
NOTE
If your terminal does not display any information on the screen
after the power-up test sequence (approximately 1 second), you
may have a terminal or system board failure. Check Table 6–1, the
basic troubleshooting table.
Status Information
A single question mark indicates status information. For example:
•
? E 0040 0000.0005
indicates the system clock is not set.
You can set the clock when you enter
program mode
(while the
operating system is running). See your operating system’s software
documentation for instructions.
•
? D 0050 0000.0005
indicates a low battery.
The system battery’s charge is low or completely discharged. Run the
system for about 17 hours to fully recharge the battery.
If you see single question marks in the power-up display, but operation
of the system seems normal, you can continue to use the system. This
is especially true if the question mark is next to a 7 or 6 (the SCSI bus
controller tests).
If you continue to see errors of this type during the power-up display,
use the information in the rest of this chapter to solve the problems.
See ‘‘Using the System Exerciser’’ for information on using the system
exerciser. If the system continues to display error information or fails to
operate normally, call your service representative.
Possible Failures
If double question marks or asterisks appear in the power-up display,
failures may exist in the system. Use Table 6–2 to identify the faulty
device. An asterisk indicates that read-only memory (ROM) has been
found for the option, but no test code exists.
