6–4
Solving Problems
Table 6–1 (Cont.)
Troubleshooting Basic System Problems
Symptom
Possible Cause
Suggested Solution
System Unit Problems
The power-up display
contains question
marks or asterisks.
Possible CD drive error.
If question marks or
asterisks appear with
any numbers in the
power-up display, see
‘‘Self-Tests’’ and ‘‘Using
the System Exerciser’’ in
this chapter for further
test instructions.
The server system’s
software
Password:
prompt does not appear
on the screen.
InfoServer 100 system
software is not
installed.
See ‘‘Starting Your
System’’ in Chapter 2.
The system unit’s power
light is off.
The system unit’s
l O
power switch is not
turned on ( | ).
Check the setting of the
l O
power switch.
The power cord or data
cable is not installed
correctly.
Check that the power
cord and data cable
(if any) are installed
correctly at both ends.
Expansion Box Problems
The power light is off.
The
l O
power switch
is not turned on.
Check the setting of the
power switch.
The power cable or data
cable is not installed
correctly.
Check that the power
cable and data cable
(if any) are installed
correctly at both ends.
See the documentation supplied with your external box.
