User's Guide
- 199 -
Incorrect characters print
Action
Yes
No
Step 1
Check if the printer control panel light sequence matches
the light sequence in the following illustration:
Hex Trace
- Slowly blinking
Do both light sequences match?
Turn off the printer, and then turn it
back on to deactivate Hex Trace
mode.
Go to step 2.
Step 2
1.
Open a Web browser, and then type the printer IP
address in the address field.
2.
Click
Settings
>
Network/Ports
, and then click
Standard Network
or
Network [x]
.
3.
Select
PCL SmartSwitch
or
PS SmartSwitch
, and
then click
Submit
.
4.
Resend the print job.
Do incorrect characters print?
Contact
technical support
.
The problem
is solved.