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Troubleshooting Tools

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 64) and run the Dell Diagnostics before you contact Dell for technical
assistance.

It is recommended that you print these procedures before you begin.

NOTICE:

The Dell Diagnostics works only on Dell™ computers.

NOTE:

The

Drivers and Utilities

media

is optional and may not ship with your

computer.

See "System Setup" on page 168 to review your computer’s configuration
information, and ensure that the device that you want to test displays in the
system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the

Drivers and

Utilities

media.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.

NOTE:

If your computer cannot display a screen image, see

"Contacting Dell

" on

page 181.

1

Ensure that the computer is connected to an electrical outlet that is
known to be working properly.

2

Turn on (or restart) your computer.

book.book Page 84 Monday, December 10, 2007 3:12 PM

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Содержание INSPIRON 530 DCMF

Страница 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Inspiron 530 Owner s Manual Model DCMF ...

Страница 2: ...c All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Yours Is Here and Inspiron are trademarks of Dell Inc Bluetooth is a registered trademark owned by Bluetooth SIG Inc and is used by Dell under license Microsoft Windows and Windows Vista are either trademarks or registered trad...

Страница 3: ...Back Panel Connectors 18 Installing Your Computer in an Enclosure 21 Setting Up a Printer 23 Printer Cable 23 Connecting a USB Printer 23 Playing CDs and DVDs 25 Adjusting the Volume 26 Adjusting the Picture 27 Copying CDs and DVDs 27 How to Copy a CD or DVD 28 Using Blank CDs and DVDs 28 Helpful Tips 29 Using a Media Card Reader Optional 30 ...

Страница 4: ...Standby Mode 34 Hibernate Mode 35 Power Options Properties 36 Power Management Options in Windows Vista 37 Standby Mode 38 Hibernate Mode 38 Power Plan Properties 39 Enabling SpeedStep Technology 40 About RAID Configurations 41 RAID Level 1 Configuration 41 Configuring Your Hard Drives for RAID 42 Configuring for RAID Using the Intel R Option ROM Utility 43 Configuring for RAID Using the Intel R M...

Страница 5: ...Problems 57 Troubleshooting Tips 57 Battery Problems 57 Drive Problems 58 CD and DVD drive problems 59 Hard drive problems 60 E Mail Modem and Internet Problems 60 Error Messages 62 Keyboard Problems 63 Lockups and Software Problems 64 The computer does not start up 64 The computer stops responding 64 A program stops responding 64 A program crashes repeatedly 64 A program is designed for an earlie...

Страница 6: ...74 No sound from headphones 75 Video and Monitor Problems 75 If the screen is blank 76 If the screen is difficult to read 77 3 Troubleshooting Tools 79 Power Lights 79 Beep Codes 80 System Messages 82 Dell Diagnostics 84 When to Use the Dell Diagnostics 84 Starting the Dell Diagnostics From Your Hard Drive 84 Starting the Dell Diagnostics From the Drivers and Utilities Media 85 Dell Diagnostics Ma...

Страница 7: ...ab and ensure that Turn off System Restore is unchecked 94 Using Dell PC Restore and Dell Factory Image Restore 94 Using the Operating System CD 97 4 Removing and Installing Parts 99 Before You Begin 99 Recommended Tools 99 Turning Off Your Computer 100 Before Working Inside Your Computer 100 Removing the Computer Cover 101 Inside View of Your Computer 103 System Board Components 104 Power Supply ...

Страница 8: ...nnectors 124 Connecting and Disconnecting Drive Cables 125 Hard Drives 125 Floppy Drive 130 Media Card Reader 135 CD DVD Drive 139 Battery 145 Replacing the Battery 145 Power Supply 146 Replacing the Power Supply 146 I O Panel 148 Removing the I O Panel 148 Installing the I O Panel 149 Processor Fan 150 Removing the Processor Fan Heat Sink Assembly 150 Installing the Processor Fan Heat Sink Assemb...

Страница 9: ...Board 158 Installing the System Board 159 Replacing the Computer Cover 160 A Appendix 163 Specifications 163 System Setup 168 Overview 168 Entering System Setup 168 System Setup Options 170 Boot Sequence 172 Clearing Forgotten Passwords 174 Clearing CMOS Settings 175 Flashing the BIOS 175 Cleaning Your Computer 176 Computer Keyboard and Monitor 176 Mouse 177 Floppy Drive 177 CDs and DVDs 177 ...

Страница 10: ...al Support Policy U S Only 178 Definition of Dell Installed Software and Peripherals 179 Definition of Third Party Software and Peripherals 179 FCC Notice U S Only 179 FCC Class B 179 Contacting Dell 181 Glossary 183 Index 199 ...

Страница 11: ...ay not be available in certain countries NOTE Additional information may ship with your computer What Are You Looking For Find it Here Warranty information Terms and Conditions U S only Safety instructions Regulatory information Ergonomics information End User License Agreement Dell Product Information Guide How to set up my computer Setup Diagram ...

Страница 12: ...formation for components such as memory the hard drive and the operating system Customer Care Contact information service call and order status warranty and repair information Service and support Service call status and support history service contract online discussions with technical support Reference Computer documentation details on my computer configuration product specifications and white pa...

Страница 13: ... service tag and click Go 4 Click System Utilities 5 Click Desktop System Software under Dell Utility and click Download Now 6 Click Run to run the driver or Save to save the driver to your computer NOTE The support dell com user interface may vary depending on your selections NOTE DSS may or may not be available for your desktop model How to use your Windows operating system How to work with prog...

Страница 14: ...14 Finding Information ...

Страница 15: ...Setting Up and Using Your Computer 15 Setting Up and Using Your Computer Front View of the Computer 1 2 4 5 7 3 6 8 9 10 11 12 14 13 ...

Страница 16: ...es that you connect occasionally such as joysticks or cameras or for bootable USB devices see System Setup Options on page 170 for more information on booting to a USB device It is recommended that you use the back USB connectors for devices that typically remain connected such as printers and keyboards 9 IEEE 1394 connector optional Attach high speed serial multimedia devices such as digital vide...

Страница 17: ...tate See Controls and Lights on page 166 for more information NOTICE To avoid losing data do not use the power button to turn off the computer Instead perform an operating system shutdown 14 drive activity light The drive activity light is on when the computer reads data from or writes data to the hard drive The light might also be on when a device such as a CD player is operating 1 2 3 4 6 5 7 ...

Страница 18: ... for more information 5 card slots Access connectors for any installed PCI and PCI Express cards 6 padlock rings Padlock rings are for attaching a commercially available theft deterrent device The padlock rings allow you to secure the computer cover to the chassis with a padlock to prevent unauthorized access to the inside of the computer To use the padlock rings insert a commercially available pa...

Страница 19: ... you use Category 5 wiring and connectors for your network If you must use Category 3 wiring force the network speed to 10 Mbps to ensure reliable operation 3 link integrity light Green A good connection exists between a 10 100 Mbps network and the computer Off The computer is not detecting a physical connection to the network 4 center subwoofer connector Use the orange connector to attach a speak...

Страница 20: ... R surround connector Use the gray connector to provide enhanced surround audio for computers with 7 1 speakers On computers with a sound card the microphone connector is on the card 9 rear L R surround connector Use the black surround connector to attach multichannel capable speakers 10 USB 2 0 connectors 4 Use the back USB connectors for devices that typically remain connected such as printers a...

Страница 21: ...e ambient room temperature is at 25 C 77 F depending on your computer s specifications you only have 5 to 10 C 9 to 18 F temperature margin before you reach your computer s maximum operating temperature For details about your computer s specifications see Specifications on page 163 Leave a 10 2 cm 4 inches minimum clearance on all vented sides of the computer to permit the airflow required for pro...

Страница 22: ...22 Setting Up and Using Your Computer Do not install your computer in an enclosure that does not allow airflow Restricting the airflow impacts your computer s performance possibly causing it to overheat ...

Страница 23: ... Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable Your printer may not come with a printer cable so if you purchase a cable separately ensure that it is compatible with your printer and computer If you purchased a printer cable at the same time you purchased your computer the cable may arrive in the computer s shipping box Connecting a USB Printer NO...

Страница 24: ... operating system and the Add New Hardware Wizard window appears click Cancel If your computer is running the Windows Vista operating system click the Windows Vista Start button and click Network Add a printer to start the Add Printer Wizard 5 Install the printer driver if necessary See Reinstalling Drivers and Utilities on page 89 and the documentation that came with your printer 1 USB connector ...

Страница 25: ...the drive 2 Place the disc label side up in the center of the tray 3 Press the eject button or gently push in the tray To format CDs for storing data to create music CDs or to copy CDs see the CD software that came with your computer NOTE Ensure that you follow all copyright laws when you create CDs A CD player includes the following basic buttons Play Move backward within the current track Pause ...

Страница 26: ...ing 1 Click Start point to Control Panel Hardware and Sound Sound and then click Adjust System Volume 2 In the Volume Mixer window click and drag the bar in the Speakers column and slide it up or down to increase or decrease the volume Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play t...

Страница 27: ...lization 2 Under Personalization click Adjust Screen Resolution The Display Properties window appears 3 Under Resolution click and drag the bar reduce the resolution setting 4 In the drop down menu under Colors click Medium 16 bit 5 Click OK Copying CDs and DVDs NOTE Ensure that you observe all copyright laws when creating CDs or DVDs This section applies only to computers that have a CD RW DVD RW...

Страница 28: ...c Copy button The computer reads your source CD or DVD and copies the data to a temporary folder on your computer hard drive When prompted insert a blank CD or DVD into the drive and click OK If you have two CD or DVD drives select the drive into which you have inserted your source CD or DVD and click the Disc Copy button The computer copies the data from the source CD or DVD to the blank CD or DV...

Страница 29: ...soft Windows Explorer to drag and drop files to a CD R or CD RW only after you start Sonic DigitalMedia and open a DigitalMedia project Use CD Rs to burn music CDs that you want to play in regular stereos CD RWs do not play in most home or car stereos You cannot create audio DVDs with Sonic DigitalMedia Music MP3 files can be played only on MP3 players or on computers that have MP3 software instal...

Страница 30: ...until you are familiar with CD recording techniques If you make a mistake you can erase the data on the CD RW and try again You can also use blank CD RWs to test music file projects before you record the project permanently to a blank CD R See the Sonic website at www sonic com for additional information Using a Media Card Reader Optional Use the Media Card Reader to transfer data directly to your...

Страница 31: ...media or card into the appropriate slot until it is completely seated in the connector If you encounter resistance do not force the media or card Check the card orientation and try again 1 xD Picture Card and SmartMedia SMC 2 CompactFlash Type I and II CF I II and MicroDrive Card 3 Memory Stick MS MS Pro 4 SecureDigital Card SD MultiMediaCard MMC 1 3 4 2 ...

Страница 32: ... adapter to connect the cable If you are connecting two flat panel monitors at least one of them must have a VGA connector If you are connecting a TV you may connect only one monitor VGA or DVI in addition to the TV Connecting Two Monitors With VGA Connectors 1 Follow the procedures in Before You Begin on page 99 NOTE If your computer has integrated video do not connect either monitor to the integ...

Страница 33: ...itor to the DVI white connector on the back of the computer Connecting a TV NOTE You must purchase an S video cable available at most consumer electronics stores to connect a TV to your computer It is not included with your computer 1 Follow the procedures in Before You Begin on page 99 2 Connect one end of the S video cable to the optional TV OUT connector on the back of the computer 1 optional D...

Страница 34: ...the monitor or the hard drive or you can use standby mode or hibernate mode to reduce power to the entire computer When the computer exits from a power conservation mode it returns to the operating state it was in prior to entering the mode NOTE Windows XP Professional includes security and networking features not available in Windows XP Home Edition When a Windows XP Professional computer is conn...

Страница 35: ...d drive and then completely turning off the computer When the computer exits from hibernate mode the desktop is restored to the state it was in prior to entering hibernate mode To activate hibernate mode 1 Click the Start button then click Control Panel 2 Define your hibernate settings on the Power Schemes tab Advanced tab and Hibernate tab To exit from hibernate mode press the power button The co...

Страница 36: ...does your computer may appear to be locked up To recover press any key on the keyboard or click the mouse To avoid this problem always set the monitor to time out before the hard drive The Power schemes drop down menu displays the following schemes Always On default If you want to use your computer with no power conservation Home Office Desk If you use your computer as a home or office computer an...

Страница 37: ...r more information on power management options 1 Click the Start button then click Help and Support 2 In the Help and Support window click Performance and maintenance 3 In the Performance and maintenance window click Conserving power on your computer Power Management Options in Windows Vista The Windows Vista power management features are designed to reduce the amount of electricity your computer ...

Страница 38: ...ans You can have many power plans but only three are displayed and the top one is the active plan To immediately activate standby mode without a period of inactivity click Start and then click the off button icon Windows Vista sets Standby as the default off state To exit from standby mode press a key on the keyboard or move the mouse NOTICE If your computer loses power while in standby mode it ma...

Страница 39: ...tore the contents of the computer memory Dell creates an appropriately sized hibernate mode file before shipping the computer to you If the computer s hard drive becomes corrupted Windows Vista recreates the hibernate file automatically Power Plan Properties Define your standby mode settings display mode settings hibernate mode settings if available and other power settings in the Power Plan Prope...

Страница 40: ...ge Advanced Power Settings CAUTION There are many different settings in the Power Options Advanced Settings dialog box Use care when making setting changes Click Start and then click Help and Support to explore the capabilities of the advanced settings Enabling SpeedStep Technology SpeedStep technology controls your computer s processor performance automatically dynamically adjusting the operating...

Страница 41: ...ve in a RAID 1 configuration However if four drives are present in your computer then each pair of drives can be made into a RAID level 1 volume The drives should be the same size in order to ensure that the larger drive does not contain unallocated and therefore unusable space RAID Level 1 Configuration RAID level 1 uses a data redundancy storage technique known as mirroring When data is written ...

Страница 42: ...ve volumes One method uses the Intel Option ROM utility and is performed before you install the operating system onto the hard drive The second method uses the Intel Matrix Storage Manager or Intel Storage Utility and this method is performed after you have installed the operating system and the Intel Storage Utility Both methods require that you set your computer to RAID enabled mode before start...

Страница 43: ... you are prompted to enter Intel RAID Option ROM 3 Use the up and down arrow keys to highlight Create RAID Volume and press Enter 4 Enter a RAID volume name or accept the default and press Enter 5 Use the up and down arrow keys to select RAID1 Mirror and press Enter 6 If there are more than two hard disks available use the up and down arrow keys and space bar to select the two disks you want to us...

Страница 44: ...installed on it and you want to add a second hard drive and reconfigure both drives into a RAID volume without losing the existing operating system and any data you need to use the migrating option see Migrating to a RAID 1 Volume on page 46 Create a RAID 1 Volume only when You are adding two new drives to an existing single drive computer and the operating system is on the single drive and you wa...

Страница 45: ...the Volume Size desired and click Next 8 Click Finish to create the volume or click Back to make changes 9 Follow Microsoft Windows procedures for creating a partition on the new RAID volume Deleting a RAID Volume NOTE While this procedure deletes the RAID 1 volume it also splits the RAID 1 volume into two non RAID hard drives with a partition and leaves any existing data files intact 1 Click Star...

Страница 46: ... hard drive that already has the data or operating system files that you want to maintain on the RAID volume as your source hard drive 7 On the Select Source Hard Drive screen double click the hard drive from which you want to migrate and click Next 8 On the Select Member Hard Drive screen double click the hard drive to select the member drive that you want to act as the mirror in the array and cl...

Страница 47: ...t have a spare hard drive and the computer has reported a degraded RAID 1 volume you can manually rebuild the computer s redundancy mirror to a new hard drive by performing the following steps 1 Click Start and point to All Programs Intel R Matrix Storage Manager Intel Matrix Storage Console to launch the Intel R Matrix Storage Manager 2 Right click the available hard drive to which you want to re...

Страница 48: ...omputer and the guest computer For instructions on setting up a direct cable connection between two computers see Microsoft Knowledge Base Article 305621 titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP This information may not be available in certain countries For transferring information to a new computer you must run the Files and Settings Transfer Wizard You c...

Страница 49: ...r screen select the items you want to transfer and click Next After the information has been copied the Completing the Collection Phase screen appears 7 Click Finish To transfer data to the new computer 1 On the Now go to your old computer screen on the new computer click Next 2 On the Where are the files and settings screen select the method you chose for transferring your settings and files and ...

Страница 50: ...nd click OK 6 When the disk creation completes and the Now go to your old computer message appears do not click Next 7 Go to the old computer To copy data from the old computer 1 On the old computer insert the wizard disk 2 Click Start Run 3 In the Open field on the Run window browse to the path for fastwiz on the appropriate removable media and click OK 4 On the Files and Settings Transfer Wizard...

Страница 51: ...bout this procedure search support dell com for document 154781 What Are The Different Methods To Transfer Files From My Old Computer To My New Dell Computer Using the Microsoft Windows XP Operating System NOTE Access to the Dell Knowledge Base document may not be available in certain countries Windows Vista The Windows Vista operating system provides the Windows Easy Transfer wizard to move data ...

Страница 52: ... to begin the process Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE Plug the network cable into the network adapter connector on the computer Do not plug the network cable into the modem connector on the computer Do not plug a network cable into a telephone wall jack 1 Connect the network cable to the network adapter connector on the back of your computer Insert the c...

Страница 53: ...up a connection or network 2 Select an option under Choose a connection option 3 Click Next and then follow the instructions in the wizard Connecting to the Internet NOTE ISPs and ISP offerings vary by country To connect to the Internet you need a modem or network connection and an Internet service provider ISP Your ISP will offer one or more of the following Internet connection options DSL connec...

Страница 54: ... desktop shortcut 1 Save and close any open files and exit any open programs 2 Double click the ISP icon on the Microsoft Windows desktop 3 Follow the instructions on the screen to complete the setup If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP perform the steps in the following section that corresponds to the operating system ...

Страница 55: ...t and then click Next 7 Use the setup information provided by your ISP to complete the setup Windows Vista NOTE Have your ISP information ready If you do not have an ISP the Connect to the Internet wizard can help you get one 1 Save and close any open files and exit any open programs 2 Click Start and click Control Panel 3 Under Network and Internet click Connect to the Internet The Connect to the...

Страница 56: ...56 Setting Up and Using Your Computer ...

Страница 57: ...diagnose and fix the problem If an error message occurs in a program see the program s documentation Battery Problems CAUTION There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions CAUTION Before you begin any of the proc...

Страница 58: ...an sometimes prevent Windows from recognizing the drive ENSURE THAT THE DRIVE IS ENABLED IN THE SYSTEM SETUP PROGRAM See System Setup on page 168 TEST THE DRIVE Insert another floppy disk CD or DVD to eliminate the possibility that the original one is defective Insert bootable media and restart the computer CLEAN THE DRIVE OR DISK See Cleaning Your Computer on page 176 CHECK THE CABLE CONNECTIONS ...

Страница 59: ... the slidebar and dragging it up Ensure that the sound is not muted by clicking any boxes that are checked CHECK THE SPEAKERS AND SUBWOOFER See Sound and Speaker Problems on page 74 CLOSE OTHER PROGRAMS The CD DVD RW drive must receive a steady stream of data when writing If the stream is interrupted an error occurs Try closing all programs before you write to the CD DVD RW TURN OFF STANDBY MODE I...

Страница 60: ...ck Properties Tools Check Now 4 Click Scan for and attempt recovery of bad sectors and click Start Windows Vista 1 Click Start and click Computer 2 Right click Local Disk C 3 Click Properties Tools Check Now The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 4 Follow the instructi...

Страница 61: ... more in length try a shorter one RUN THE MODEM HELPER DIAGNOSTICS Click Start point to All Programs and then click Modem Helper Follow the instructions on the screen to identify and resolve modem problems Modem Helper is not available on all computers VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS 1 Click Start and click Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Option...

Страница 62: ...move and then reinstall the program Windows XP 1 Click Start Control Panel Add or Remove Programs Programs and Features 2 Select the program you want to remove 3 Click Uninstall 4 See the program documentation for installation instructions Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select the program you want to remove 3 Click Uninstall 4 See the program documentati...

Страница 63: ...able is firmly connected to the computer Shut down the computer see Turning Off Your Computer on page 100 reconnect the keyboard cable as shown on the setup diagram for your computer and then restart the computer Check the cable connector for bent or broken pins and for damaged or frayed cables Straighten bent pins Remove keyboard extension cables and connect the keyboard directly to the computer ...

Страница 64: ...lation instructions in its documentation or on a floppy disk or CD Ensure that the power cable is firmly connected to the computer and to the electrical outlet TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer END THE P...

Страница 65: ...program with this version of Windows 2 In the welcome screen click Next 3 Follow the instructions on the screen TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then restart your computer CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE ...

Страница 66: ...rive letter to the Media Card Reader To manually assign a drive for the Media Card Reader 1 Click Start right click Computer and select Manage 2 Click Continue if prompted 3 Expand the Storage object and select Disk Management 4 Right click the corresponding drive letter in the right pane that needs to be changed 5 Select Change Drive Letter and Paths 6 Click Change 7 From the drop down list selec...

Страница 67: ...entation for minimum memory requirements If necessary install additional memory see Memory Installation Guidelines on page 110 Reseat the memory modules see Installing Memory on page 111 to ensure that your computer is successfully communicating with the memory Run the Dell Diagnostics see Dell Diagnostics on page 84 IF YOU EXPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules see Installing ...

Страница 68: ...ously press Ctrl Esc to display the Start menu 2 Type u press the keyboard arrow keys to highlight Shut down or Turn Off and then press Enter 3 After the computer turns off reconnect the mouse cable as shown on the on the setup diagram for your computer 4 Start the computer ENSURE THAT THE USB PORTS ARE ENABLED IN THE SYSTEM SETUP PROGRAM See System Setup on page 168 TEST THE MOUSE Connect a prope...

Страница 69: ...ork connector on the back of the computer and the network port or device CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER If the link integrity light is off that indicates no network communication exists Replace the network cable For a description of network lights see Controls and Lights on page 166 RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS Contact your ...

Страница 70: ...er extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp IF THE POWER LIGHT IS STEADY BLUE AND THE COMPUTER IS NOT RESPONDING See Beep Codes on page 80 IF THE POWER LIGHT IS BLINKING BLUE The computer is in standby mode Press a key on the keyboard move the mouse or press the power button to resum...

Страница 71: ...graphics card if applicable see Removing a PCI PCI Express Card on page 119 ELIMINATE INTERFERENCE Some possible causes of interference are Power keyboard and mouse extension cables Too many devices on a power strip Multiple power strips connected to the same electrical outlet CHECK THE PRINTER DOCUMENTATION See the printer documentation for setup and troubleshooting information ENSURE THAT THE PR...

Страница 72: ...rts For a parallel printer ensure that the Print to the following port s setting is LPT1 Printer Port For a USB printer ensure that the Print to the following port s setting is USB Windows Vista 1 Click Start Control Panel Hardware and Sound Printer 2 If the printer is listed right click the printer icon 3 Click Properties and click Ports 4 Adjust the settings as needed REINSTALL THE PRINTER DRIVE...

Страница 73: ...n RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS See the scanner documentation for cable connection information Ensure that the scanner cables are securely connected to the scanner and the computer VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS Windows XP 1 Click Start Control Panel Printers and Other Hardware Scanners and Cameras 2 If your scanner is listed...

Страница 74: ... BIOS SETUP PROGRAM See System Setup on page 168 ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON See the setup diagram supplied with the speakers If your speakers have volume controls adjust the volume bass or treble to eliminate distortion ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up ...

Страница 75: ...ee Troubleshooting Software and Hardware Problems in the Microsoft Windows XP and Windows Vista Operating System on page 91 CHECK THE HEADPHONE CABLE CONNECTION Ensure that the headphone cable is securely inserted into the headphone connector see Front View of the Computer on page 15 ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen E...

Страница 76: ...p the computer and monitor power cables to determine whether the power cable is defective Check the connector for bent or broken pins It is normal for monitor cable connectors to have missing pins CHECK THE MONITOR POWER LIGHT If the power light is off firmly press the button to ensure that the monitor is turned on If the power light is lit or blinking the monitor has power If the power light is b...

Страница 77: ... EXTERNAL POWER SOURCES Fans fluorescent lights halogen lamps and other electrical devices can cause the screen image to appear shaky Turn off nearby devices to check for interference ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click Start Control Panel Appearance and Themes 2 Click the area you want to change or click t...

Страница 78: ...78 Solving Problems ...

Страница 79: ...an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp If the power light is steady blue and the computer is not responding Ensure that the display is connected and powered on If ...

Страница 80: ...ecurely connected to the system board see System Board Components on page 104 Ensure that the main power cable and front panel cable are securely connected to the system board see System Board Components on page 104 Beep Codes Your computer might emit a series of beeps during start up if the monitor cannot display errors or problems This series of beeps called a beep code identifies a problem One ...

Страница 81: ...he same type into your computer see Installing Memory on page 111 3 If the problem persists contact Dell 3 Possible motherboard failure Contact Dell 4 RAM Read Write failure 1 Ensure that no special memory module memory connector placement requirements exist see Memory Installation Guidelines on page 110 2 Verify that the memory modules that you are installing are compatible with your computer see...

Страница 82: ...ee Contacting Dell on page 181 for assistance CPU FAN FAILURE CPU fan failure Replace CPU fan See Removing the Processor Fan Heat Sink Assembly on page 150 DISKETTE DRIVE 0 SEEK FAILURE A cable may be loose or the computer configuration information may not match the hardware configuration Check cable connections or see Contacting Dell on page 181 for assistance DISKETTE READ FAILURE The floppy dis...

Страница 83: ...tem board might be malfunctioning or motherboard failure see Contacting Dell on page 181 for assistance NON SYSTEM DISK OR DISK ERROR Replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer NOT A BOOT DISKETTE Insert a bootable floppy disk and restart your computer USB OVER CURRENT ERROR Disconnect the USB device Use ext...

Страница 84: ...n Dell computers NOTE The Drivers and Utilities media is optional and may not ship with your computer See System Setup on page 168 to review your computer s configuration information and ensure that the device that you want to test displays in the system setup program and is active Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media Starting the Dell Diagnostics...

Страница 85: ...ia 2 Shut down and restart the computer When the DELL logo appears press F12 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in th...

Страница 86: ...ite down the error code and problem description and see Contacting Dell on page 181 NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag Option Function Test Memory Run the stand alone memory test Test System Run System Diagnostics Exit Exit the Diagnostics Option Function Express Test Performs a quick ...

Страница 87: ...itions encountered Errors Displays error conditions encountered error codes and the problem description Help Describes the test and may indicate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the inf...

Страница 88: ...board driver come with your Microsoft Windows operating system You may need to install drivers if you Upgrade your operating system Reinstall your operating system Connect or install a new device Identifying Drivers If you experience a problem with any device identify whether the driver is the source of your problem and if necessary update the driver 1 Click the Start and right click Computer 2 Cl...

Страница 89: ...e Device Manager 2 Right click the device for which the new driver was installed and click Properties 3 Click the Drivers tab Roll Back Driver Windows Vista 1 Click Start and right click Computer 2 Click Properties Device Manager NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to enter the Device Manage...

Страница 90: ...and Utilities media 5 At the Welcome Dell System Owner screen click Next NOTE The Drivers and Utilities media displays drivers only for hardware that came installed in your computer If you installed additional hardware the drivers for the new hardware might not be displayed by the Drivers and Utilities media If those drivers are not displayed exit the Drivers and Utilities media program For driver...

Страница 91: ...wse and browse to the location to which you previously copied the driver files 7 When the name of the appropriate driver appears click the name of the driver OK Next 8 Click Finish and restart your computer Troubleshooting Software and Hardware Problems in the Microsoft Windows XP and Windows Vista Operating System If a device is either not detected during the operating system setup or is detected...

Страница 92: ...he hard drive and removes any applications installed after you received the computer Use PC Restore only if System Restore did not resolve your operating system problem If you received an Operating System CD with your computer you can use it to restore your operating system Use the CD only if System Restore did not resolve your operating system problem Using Microsoft Windows System Restore The Wi...

Страница 93: ...ontrol window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action 3 Click Next and follow the remaining prompts on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last System Restore NOTICE Before you undo the last system restore save and clos...

Страница 94: ... if System Restore did not resolve your operating system problem NOTE Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell PC Restore Windows XP or Dell Factory Image Restore Windows Vista only as the last method to restore your operating system These options restore your hard drive to the operating state it was in wh...

Страница 95: ...irst time the computer was turned on 7 Click Next The System Restore screen appears and the computer restarts 8 After the computer restarts click OK Windows Vista Dell Factory Image Restore 1 Turn on the computer When the Dell logo appears press F8 several times to access the Vista Advanced Boot Options Window 2 Select Repair Your Computer The System Recovery Options window appears 3 Select a keyb...

Страница 96: ...r computer It is recommended that you do not remove PC Restore from your computer even to gain additional hard drive space If you remove PC Restore from the hard drive you cannot ever recall it and you will never be able to use PC Restore to return your computer s operating system to its original state To remove PC Restore 1 Log on to the computer as a local administrator 2 In Windows Explorer go ...

Страница 97: ... conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following items Dell Operating System CD Drivers and Utilities CD NOTE The Drivers and Utilities CD contains drivers that were installed during assembly of the computer Use the Drivers and Utilities CD to load any required drivers Depending on the region from...

Страница 98: ...ting system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program 4 When the boot device list appears highlight CD DVD CD RW Drive and press Enter 5 Press any key to Boot ...

Страница 99: ...re You Begin This chapter provides procedures for removing and installing the components in your computer Unless otherwise noted each procedure assumes that the following conditions exist You have performed the steps in Turning Off Your Computer on page 100 and Before Working Inside Your Computer on page 100 You have read the safety information in the Dell Product Information Guide A component can...

Страница 100: ...ith care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins NOTICE Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty NOTICE When you disconnect a cable pull on its ...

Страница 101: ...the Computer Cover CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover CAUTION Do not operate your equipment with any cover s including computer covers bezels filler brackets front panel inserts etc rem...

Страница 102: ...moving and Installing Parts 4 Release the computer cover by pulling it away from the front of the computer and lifting it up 5 Set the cover aside in a secure location 1 computer cover 2 front of computer 1 2 ...

Страница 103: ...CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide 1 CD or DVD drive 2 power supply 3 optional CD or DVD drive 4 floppy drive or Media Reader 5 hard drive 6 optional hard drive 1 2 3 6 5 4 ...

Страница 104: ...104 Removing and Installing Parts System Board Components 1 3 20 21 11 13 2 15 22 19 16 24 26 30 4 7 8 18 25 27 28 29 5 6 14 31 9 10 17 23 12 ...

Страница 105: ... 12 CMOS jumper CLEAR CMOS 13 password jumper CLEAR_PW 14 front panel connector F_PANEL 15 serial ATA drive connectors SATA4 16 front USB connector F_USB1 17 serial ATA drive connectors SATA5 18 front USB connector F_USB2 19 front FlexBay connector F_USB3 20 system fan connector SYS_FAN1 21 front audio F_AUDIO 22 PCI connector PCI2 23 PCI connector PCI1 24 PCI Express x1 connector PCIE_X1 25 PCI E...

Страница 106: ...106 Removing and Installing Parts Power Supply DC Connector Pin Assignments DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 ...

Страница 107: ...20 AWG 7 RTN Black 20 AWG 8 POK Gray 22 AWG 9 5 V AUX Purple 20 AWG 10 12 V Yellow 20 AWG 11 12 V Yellow 20 AWG 12 3 3 V Orange 20 AWG 13 3 3 V Orange 20 AWG 13 3 3 V Sense Brown 22 AWG 14 12 V Blue 22 AWG 15 RTN Black 20 AWG 16 PS_ON Green 22 AWG 17 RTN Black 20 AWG 18 RTN Black 20 AWG 19 RTN Black 20 AWG 20 OPEN 21 5 V Red 20 AWG 22 5 V Red 20 AWG 23 5 V Red 20 AWG 24 RTN Black 20 AWG ...

Страница 108: ...er Connectors P3 P4 P5 and P6 DC Power Connector P7 Pin Number Signal Name 18 AWG Wire 1 RTN Black 2 RTN Black 3 12 VADC Brown 4 12 VADC Brown Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 RTN Black 3 5 VDC Red 4 RTN Black 5 12 VBDC Yellow 3 1 4 2 1 2 3 4 ...

Страница 109: ... NOTE The P8 connector is not used on your computer Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 GND Black 3 GND Black 4 12 VDC Yellow Pin Number Signal Name 18 AWG Wire Color 1 12 VDC Yellow 2 12 VDC Yellow 3 12 VDC Yellow 4 GND Black 5 GND Black 6 GND Black 1 2 3 4 6 5 ...

Страница 110: ...ust be populated in numerical order beginning with connectors DIMM_1 and DIMM_3 then connectors DIMM_2 and DIMM_4 If a single DIMM is installed you must install it in connector DIMM_1 For best performance memory modules should be installed in pairs of matched memory size speed and technology If the memory modules are not installed in matched pairs the computer will operate but with a slight reduct...

Страница 111: ...sed from Dell is covered under your computer warranty Installing Memory CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION Before installing memory you must remove the PCI Express x16 card See Cards on page 114 NOTICE To prevent static damage to components inside your computer discharge static electricity from your...

Страница 112: ...2 Press the securing clip at each end of the memory module connector 3 Align the notch on the bottom of the module with the crossbar in the connector 1 memory connector closest from processor DIMM_1 2 securing clips 2 3 connector 1 cutouts 2 2 memory module 3 notch 4 crossbar 2 3 1 3 2 1 4 ...

Страница 113: ...o the computer 7 Connect your computer and devices to electrical outlets and turn them on 8 Right click the My Computer icon and click Properties 9 Click the General tab 10 To verify that the memory is installed correctly check the amount of memory RAM listed Removing Memory CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Gui...

Страница 114: ...your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Your Dell computer provides the following slots for PCI and PCI Express cards One PCI Express x16 card slot SLOT1 One PCI Express x1 card slot SLOT2 Two PCI card slots SLOT3 SLOT4 See System Board Components on page 104 for card slot location PCI and PCI Express Cards Your computer su...

Страница 115: ...w card remove the filler bracket to create a cardslot opening 6 If you are replacing a card that is already installed in the computer remove the card If necessary disconnect any cables connected to the card For PCI card grasp the card by its top corners and ease it out of its connector For PCI Express card pull the securing tab grasp the card by its top corners and then ease it out of its connecto...

Страница 116: ...ctrical shock laceration by moving fan blades or other unexpected injuries always unplug your computer from the electrical outlet before installing any cards 8 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot 9 If you are installing the PCI Express card into the x16 card connector position the card so the securing slot is aligned with the secur...

Страница 117: ...retention bracket ensuring that The guide clamp is aligned with the guide notch The tops of all cards and filler brackets are flush with the alignment bar The notch in the top of the card or filler bracket fits around the alignment guide 1 PCI Express x16 card 2 securing tab 3 PCI Express x1 card 4 PCI Express x1 card slot 5 PCI Express x16 card slot 1 5 2 3 4 ...

Страница 118: ...e documentation for the card for information about the card s cable connections NOTICE Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 1 alignment guide 2 filler bracket 3 alignment bar 4 card retention bracket 5 guide clamp 2 6 guide notch 2 1 2 3 4 5 6 ...

Страница 119: ...k Panel Connectors on page 18 16 If you installed an add in network adapter and want to disable the integrated network adapter a Enter system setup see System Setup on page 168 go to Onboard Devices and select Integrated NIC and then change the setting to Off b Connect the network cable to the add in network adapter s connectors Do not connect the network cable to the integrated connector on the b...

Страница 120: ...The notch in the top of the card or filler bracket fits around the alignment guide 8 Fix the card retention bracket by replacing and tightening the screw NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer 9 Replace the computer cover reconnect the computer and devices to electrical outlets and then turn them on 10 Remove the card s dri...

Страница 121: ...n Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover Removing the Bezel 1 Follow the procedures in Before You Begin on page 99 2 Remove the computer cover see Removing the Computer Cover on page 101 1 bezel grip 3 2 bezel 3 bezel clamp 3 4 clamp insert 3 5 back of computer 3 4 5 1 2 ...

Страница 122: ...e front of the computer to release bezel clamps from bezel insert 5 Set aside the bezel in a secure location Replacing the Bezel 1 Align and insert the bezel clamps in the bezel insert 2 Rotate the bezel toward the computer until it snaps into place on the front panel 1 bezel grip 3 2 bezel 3 bezel clamp 3 4 clamp insert 3 5 back side of computer 3 2 1 5 4 ...

Страница 123: ...bination of these devices Up to two serial ATA hard drives One optional floppy drive or an optional Media Card Reader Up to two CD or DVD drives 1 CD or DVD drive 2 optional CD or DVD drive 3 floppy drive or Media Card Reader 4 optional hard drive 5 hard drive 1 2 3 5 4 ...

Страница 124: ...e system board Connecting Drive Cables When you install a drive you connect two cables a DC power cable and a data cable to the back of the drive Drive Interface Connectors The drive cable connectors are keyed for correct insertion Properly align the cable connector key on the cable and the drive before connecting 1 power cable 2 power input connector 1 interface cable 2 interface connector 1 2 Po...

Страница 125: ...trical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it NOTICE If you are replacing a hard drive that contains data you want to keep back up your files before you begin this procedure Check the documentatio...

Страница 126: ...he drive configuration then be sure to reflect these changes in system setup When you restart your computer enter system setup see System Setup on page 168 then go to the Drives section of the System Setup and under Drive 0 through 3 set the Drive to the correct configuration 8 Replace the computer cover see Replacing the Computer Cover on page 160 9 Connect computer and other devices to an electr...

Страница 127: ...on page 101 3 Check the documentation for the drive to verify that it is configured for your computer 4 Slide the hard drive into the hard drive bay 5 Align the four screw holes in the hard drive with the screw holes in the hard drive bay 1 hard drive 2 power cable 3 serial ATA data cable 4 system board connector 5 screw holes in the hard drive bay 4 6 screws 4 2 4 3 1 6 5 ...

Страница 128: ...n page 168 Installing a Second Hard Drive CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such ...

Страница 129: ...wer and data cables to the drive 8 Connect the data cable to the system board 9 Check all cables to be certain that they are properly connected and firmly seated 1 second hard drive optional 2 serial ATA data cable 3 power cable 4 system board connector 5 screw holes in the hard drive bay 4 6 screws 4 2 4 3 1 6 5 ...

Страница 130: ...Check the System Setup for drive configuration changes see Entering System Setup on page 168 Floppy Drive CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTE If you are adding a floppy drive see In...

Страница 131: ... the floppy drive cables see Removing a PCI PCI Express Card on page 119 5 Disconnect the data cable from the system board 6 Remove the two screws securing the floppy drive 7 Slide the floppy drive out through the front of the computer 8 If you are not replacing the drive reinstall the drive panel insert see Replacing the CD DVD Panel Insert on page 144 1 floppy drive 2 data cable 3 power cable 4 ...

Страница 132: ...move the computer cover see Removing the Computer Cover on page 101 3 Remove the bezel see Removing the Bezel on page 121 4 If you are installing a new floppy drive rather than replacing a drive align the tip of a Phillips screwdriver with the slot on the break away metal plate and rotate the screwdriver outwards to break the metal plate 5 Gently slide the floppy drive into place in the FlexBay sl...

Страница 133: ... cables out of the way to avoid blocking airflow between the fan and cooling vents 11 Replace the bezel see Replacing the Bezel on page 122 12 Replace the computer cover see Replacing the Computer Cover on page 160 NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer 1 floppy drive 2 data cable 3 power cable 4 system board connector 5 cu...

Страница 134: ...rive operation 14 Enter system setup see System Setup on page 168 and select the appropriate Diskette Drive option 15 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 84 Removing the FlexBay Break Away Metal Plate Align the tip of a Phillips screwdriver with the slot on the break away metal plate and rotate the screwdriver outwards to break and...

Страница 135: ...ulations it is recommended that you replace the drive panel insert whenever the floppy drive is removed from the computer Media Card Reader CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover 1 drive pa...

Страница 136: ...1 4 Disconnect the FlexBay USB cable and the power cable from the back of the Media Card Reader and from the internal USB connector on the system board see System Board Components on page 104 5 Remove the two screws securing the Media Card Reader 6 Slide the Media Card Reader out through the front of the computer 1 Media Card Reader 2 data cable 3 power cable 4 system board connector 5 custom scre...

Страница 137: ...3 Remove the bezel see Removing the Bezel on page 121 4 If this is a new card reader installation Remove the drive panel insert see Removing the FlexBay Break Away Metal Plate on page 134 Remove the Media Card Reader from its packaging 5 Gently slide the Media Card Reader into place in the FlexBay slot 6 Align the screw holes in the Media Card Reader with the screw holes in the FlexBay 7 Tighten t...

Страница 138: ... computer cover see Replacing the Computer Cover on page 160 11 Connect your computer and devices to electrical outlets and then turn them on 1 Media Card Reader 2 data cable 3 power cable 4 system board connector 5 screw holes in the FlexBay slot 6 custom screws 2 1 Not present on all computers 2 4 3 6 5 ...

Страница 139: ...ore removing the cover Removing a CD DVD Drive 1 Follow the procedures in Before You Begin on page 99 2 Remove the computer cover see Removing the Computer Cover on page 101 3 Remove the bezel see Removing the Bezel on page 121 4 Disconnect the CD DVD drive data cable from the system board connector 5 Disconnect the power cable and the CD DVD drive data cable from the back of the drive 1 CD DVD dr...

Страница 140: ... computer and devices to electrical outlets and then turn them on 13 Configure the drives in system setup see Entering System Setup on page 168 Installing a CD DVD Drive 1 Follow the procedures in Before You Begin on page 99 2 Remove the computer cover see Removing the Computer Cover on page 101 3 Remove the bezel see Removing the Bezel on page 121 4 Gently slide the drive into place 5 Align the s...

Страница 141: ...ug the cable into the network device and then plug it into the computer 11 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 1 CD DVD drive 2 data cable 3 power cable 4 system board connector 5 screw holes in the CD DVD drive bay 6 custom screws 2 1 2...

Страница 142: ...e Removing the Computer Cover on page 101 3 Remove the bezel see Removing the Bezel on page 121 4 Align the tip of a Phillips screwdriver with the slot on the break away metal plate and rotate the screwdriver outwards to break the metal plate 5 Gently slide the drive into place 6 Align the screw holes in the CD DVD drive with the screw holes in the CD DVD drive bay 7 Replace and tighten the two sc...

Страница 143: ...g the CD DVD drive 12 Replace the bezel see Replacing the Bezel on page 122 13 Replace the computer cover see Replacing the Computer Cover on page 160 NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer 1 CD DVD drive 2 second CD DVD drive 3 data cable 4 power cable 5 system board connector 6 screw holes in the CD DVD drive bay 1 2 3 4 ...

Страница 144: ...t the appropriate Drive option 16 Verify that your computer works correctly by running the Dell Diagnostics see Dell Diagnostics on page 84 Replacing the CD DVD Panel Insert Align the CD DVD panel insert along the edges of the empty slot for CD DVD and push CD DVD panel insert is locked in place NOTE To comply with FCC regulations it is recommended that you replace the CD DVD panel insert whenever...

Страница 145: ...mputer replace the battery CAUTION A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions To replace the battery 1 Record all the screens in system setup see System Setup on page 168 so that you can restore the correct settings in Step 9 2 ...

Страница 146: ...safety instructions located in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Replacing the Power Supply 1 Follow the procedures in Before You Begin on page 99 2 Remov...

Страница 147: ...e to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding NOTICE Route the DC power cables under the chassis tabs The cables must be properly routed to prevent the cables from being damaged 9 Reconnect the DC power cables to the system board and drives 10 Secure the hard drive cable CD DVD drive data cable and the front panel ribbon cable...

Страница 148: ... that they have had sufficient time to cool before you touch them NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Removing the I O Panel NOTE Note the routing of all cables as you remove them so tha...

Страница 149: ...e I O panel clamp slot 3 Replace and tighten the screw that secures the I O panel 4 Reconnect the cables to the system board 5 Replace the bezel see Replacing the Bezel on page 122 6 Replace the computer cover see Replacing the Computer Cover on page 160 7 Connect your computer and devices to an electrical outlet and turn them on 8 Verify that the computer works correctly by running the Dell Diagn...

Страница 150: ... do so by touching an unpainted metal surface on the computer chassis NOTE The processor fan with the heatsink is one single unit Do not try to remove the fan separately Removing the Processor Fan Heat Sink Assembly NOTICE Do not touch the fan blades when you are removing the processor fan heat sink assembly This could damage the fan 1 Follow the procedures in Before You Begin on page 99 2 Remove ...

Страница 151: ...run between the system board and the fan 1 Align the captive screws on the processor fan heat sink assembly to the four metal screw hole projections on the system board NOTE The processor fan heat sink assembly in your computer may not look exactly like the one shown in the illustration above 2 Tighten the four captive screws NOTE Ensure that the processor fan heat sink assembly is correctly seate...

Страница 152: ... located in the Product Information Guide Removing the Processor 1 Follow the procedures in Before You Begin on page 99 2 Remove the computer cover see Removing the Computer Cover on page 101 CAUTION Despite having a plastic shield the heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it 3 Remove the processor fan heat sink ...

Страница 153: ... secures it NOTICE When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket 5 Gently remove the processor from the socket Leave the release lever extended in the release position so that the socket is ready for the new processor 1 processor cover 2 processor 3 socket 4 release lever 1 2 3 4 ...

Страница 154: ...3 If the release lever on the socket is not fully extended move it to that position 4 Orient the front and rear alignment notches on the processor with the front and rear alignment notches on the socket 5 Align the pin 1 corners of the processor and socket NOTICE To avoid damage ensure that the processor aligns properly with the socket and do not use excessive force when you install the processor ...

Страница 155: ...grease to the top of the processor 11 Install the processor fan heat sink assembly see Installing the Processor Fan Heat Sink Assembly on page 151 NOTICE Ensure that the processor fan heat sink assembly is correctly seated and secure 12 Replace the computer cover see Replacing the Computer Cover on page 160 1 processor cover 2 tab 3 processor 4 processor socket 5 center cover latch 6 release lever...

Страница 156: ...wer supply and other components may be very hot during normal operation Be sure that they have had sufficient time to cool before you touch them NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface on the computer chassis Remov...

Страница 157: ... the chassis fan towards the front of the computer and lift it up Replacing the Chassis Fan 1 Follow the procedures in Before You Begin on page 99 2 Remove the computer cover see Removing the Computer Cover on page 101 3 Slide the chassis fan in place towards the back of the computer 4 Tighten the four screws to secure the chassis fan 1 screws 4 2 chassis fan 2 1 ...

Страница 158: ...npainted metal surface to dissipate any static electricity that could harm internal components 1 Follow the procedures in Before You Begin on page 99 2 Remove the computer cover see Removing the Computer Cover on page 101 3 Remove any add in cards on the system board see Cards on page 114 4 Remove the processor and heat sink assembly see I O Panel on page 148 5 Remove the memory modules see Removi...

Страница 159: ...oard 1 Gently align the board into the chassis and slide it toward the back of the computer 2 Using the eight screws secure the system board to the chassis 3 Replace the cables that you removed from the system board 4 Replace the processor and the heat sink assembly see Installing the Processor on page 154 NOTICE Ensure that the heat sink assembly is correctly seated and secure 1 screws 8 2 system...

Страница 160: ...CAUTION Before you begin any of the procedures in this section follow the safety instructions located in the Product Information Guide CAUTION Do not operate your equipment with any cover s including computer covers bezels filler brackets front panel inserts etc removed 1 Ensure that all cables are connected and fold cables out of the way 2 Ensure that no tools or extra parts are left inside the c...

Страница 161: ...computer to the upright position NOTICE To connect a network cable first plug the cable into the network device and then plug it into the computer NOTICE Ensure that none of the system air vents are blocked Blocking them would cause serious thermal problems 1 computer cover tab 2 slot 3 computer cover 4 front of the computer 4 3 1 2 ...

Страница 162: ...162 Removing and Installing Parts ...

Страница 163: ...ower supply upgrade Processor Processor type Intel Core 2 Quad processor Intel Core 2 Duo processor Intel Pentium Dual Core processor Intel Celeron processor Level 2 L2 cache At least 512 KB pipelined burst eight way set associative writeback SRAM Memory Type 667 MHz 800 MHz DDR2 SDRAM Memory connectors four Memory capacities 512 MB 1 GB or 2 GB Minimum memory 512 MB Maximum memory 4 GB Computer I...

Страница 164: ...TA 1 0 and 2 0 USB 2 0 Bus speed PCI 133 MB s PCI Express x1 slot bidirectional speed 500 MB s x16 slot bidirectional speed 8GB s SATA 1 5 Gbps and 3 0 Gbps USB 480 Mbps high speed 12 Mbps full speed 1 2 Mbps low speed PCI connectors two connector size 124 pins connector data width maximum 32 bits PCI Express connector one x1 connector size 36 pins connector data width maximum 1 PCI Express lane C...

Страница 165: ... or combo drive optional one 3 5 inch floppy drive optional or Media Card Reader optional Connectors External connectors Video 15 hole connector Network adapter RJ 45 connector USB four front panel and four back panel USB 2 0 compliant connectors Audio six connectors for 7 1 support System board connectors Serial ATA four 7 pin connectors Internal USB device two 10 pin connector supports four USB ...

Страница 166: ...amber indicates a problem with the system board A solid amber light when the system does not boot indicates that the system board cannot start initialization This could be a system board or a power supply problem see Power Problems on page 70 Drive activity light blue light A blinking blue light indicates the computer is reading data from or writing data to the SATA hard drive or CD DVD Rear of co...

Страница 167: ... Information Guide for important voltage setting information 115 230 Vac 50 60 Hz 7A 4A 90 135 Vac 180 265 Vac 50 60 Hz 7A 4A Japan only Coin cell battery 3 V CR2032 lithium coin cell Physical Height 36 2 cm 14 2 inches Width 17 0 cm 6 7 inches Depth 43 5 cm 17 1 inches Weight 12 7 kg 28 0 lb Environmental Temperature Operating 10 to 35 C 50 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity...

Страница 168: ...ormation for future reference NOTICE Unless you are an expert computer user do not change the settings for this program Certain changes can make your computer work incorrectly Entering System Setup 1 Turn on or restart your computer 2 When the blue DELL logo is displayed you must watch for the F2 prompt to appear Maximum shock Operating 40 G 5 with pulse duration of 2 msec 10 equivalent to 20 in s...

Страница 169: ...he options list active options field and key functions Options List This field appears on the left side of the system setup window The field is a scrollable list containing features that define the configuration of your computer including installed hardware power conservation and security features Scroll up and down the list with the up and down arrow keys As an option is highlighted the Option Fi...

Страница 170: ...Standard CMOS Features Date Time Displays current date and time settings Date mm dd yy SATA Info Displays the SATA drives integrated in the system SATA 0 SATA 1 SATA 2 SATA 3 SATA 4 SATA 5 SATA HDD Auto Detection Auto detects the SATA connector to which the hard drive is attached Capacity The combined installed capacity of all the SATA devices Drive A None 1 44M 3 5 in 1 44M 3 5 inches by default ...

Страница 171: ...emovable Hard Disk CDROM USB CDROM Legacy LAN Disabled CD ROM by default Boot Other Device Enabled Disabled Disabled by default Advanced Chipset Features Init Display First PCI Slot Onboard PCI Slot by default Video Memory Size 1 MB 8 MB 8 MB by default DVMT Mode FIXED DVMT DVMT by default DVMT FIXED Memory Size 128 MB 256 MB MAX 128 MB by default Integrated Peripherals USB Device Setting USB Cont...

Страница 172: ...boot from the CD drive If no CD is in the drive or if the CD has no operating system the computer generates an error message USB Flash Device Insert the memory device into a USB port and restart the computer When F12 Boot Menu appears in the upper right corner of the screen press F12 The BIOS detects the device and adds the USB flash option to the boot menu NOTE To boot to a USB device the device ...

Страница 173: ... the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again The Boot Device Menu appears listing all available boot devices Each device has a number next to it 4 At the bottom of the menu enter the number of the device that is to be used for the current boot only For example if you are booting to a USB memory key highli...

Страница 174: ...ctor PSWD on the system board 4 Remove the 2 pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2 5 Wait for approximately five seconds to clear the password 6 Remove the 2 pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 to enable the password feature 7 Replace the computer cover see Replacing the Computer Cover on page 160 NOTICE To connect a network cable first plug the ...

Страница 175: ...n the CMOS jumper CLEAR CMOS pins 1 and 2 and wait approximately five seconds d Remove the jumper plug and replace it on the CMOS jumper CLEAR CMOS pins 2 and 3 4 Replace the computer cover see Replacing the Computer Cover on page 160 NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer 5 Connect your computer and devices to elec...

Страница 176: ...onnect the computer from the electrical outlet Clean your computer with a soft cloth dampened with water Do not use liquid or aerosol cleaners which may contain flammable substances Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard NOTICE Do not wipe the display screen with any soap or alcohol solu...

Страница 177: ...if they are misaligned Ensure that fluff from the swab is not left on the rollers 6 Replace the ball and retainer ring and turn the retainer ring clockwise until it clicks into place Floppy Drive NOTICE Do not attempt to clean drive heads with a swab You might accidentally misalign the heads which prevents the drive from operating Clean your floppy drive using a commercially available cleaning kit...

Страница 178: ...the original default configuration as shipped from Dell as well as the verification of appropriate functionality of the computer and all Dell installed hardware In addition to this technician assisted technical support online technical support is available at support dell com Additional technical support options may be available for purchase Dell provides limited technical support for the computer...

Страница 179: ...nd printers scanners cameras games and so on Support for all third party software and peripherals is provided by the original manufacturer of the product FCC Notice U S Only FCC Class B This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause interference with radio and television reception...

Страница 180: ...Relocate the system with respect to the receiver Move the system away from the receiver Plug the system into a different outlet so that the system and the receiver are on different branch circuits If necessary consult a representative of Dell Inc or an experienced radio television technician for additional suggestions The following information is provided on the device or devices covered in this d...

Страница 181: ...vailability varies by country and product some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your...

Страница 182: ...182 Appendix ...

Страница 183: ... smooth true color video image because of the faster interface between the video circuitry and the computer memory AHCI Advanced Host Controller Interface An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing NCQ and hot plug ALS ambient light sensor A feature that helps to control display brightness antivirus softw...

Страница 184: ... your computer has a virus ensure that you always have a bootable CD or floppy disk available bps bits per second The standard unit for measuring data transmission speed BTU British thermal unit A measurement of heat output bus A communication pathway between the components in your computer bus speed The speed given in MHz that indicates how fast a bus can transfer information byte The basic data ...

Страница 185: ...ter Also referred to as the Product Key or Product ID Control Panel A Windows utility that allows you to modify operating system and hardware settings such as display settings controller A chip that controls the transfer of data between the processor and memory or between the processor and devices CRIMM continuity rambus in line memory module A special module that has no memory chips and is used t...

Страница 186: ...pecific group of users A user logs on to the domain to gain access to the resources DRAM dynamic random access memory Memory that stores information in integrated circuits containing capacitors driver Software that allows the operating system to control a device such as a printer Many devices do not work properly if the correct driver is not installed in the computer DSL Digital Subscriber Line A ...

Страница 187: ...ectrostatic discharge A rapid discharge of static electricity ESD can damage integrated circuits found in computer and communications equipment expansion card A circuit board that installs in an expansion slot on the system board in some computers expanding the capabilities of the computer Examples include video modem and sound cards expansion slot A connector on the system board in some computers...

Страница 188: ...or disk for file storage When a drive or disk is formatted the existing information on it is lost FSB front side bus The data path and physical interface between the processor and RAM FTP file transfer protocol A standard Internet protocol used to exchange files between computers connected to the Internet G G gravity A measurement of weight and force GB gigabyte A measurement of data storage that ...

Страница 189: ...d for use in computer audio and video equipment IDE integrated device electronics An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive IEEE 1394 Institute of Electrical and Electronics Engineers Inc A high performance serial bus used to connect IEEE 1394 compatible devices such as digital cameras and DVD players to the computer infrared sensor...

Страница 190: ...ommand requiring you to press multiple keys at the same time kHz kilohertz A measurement of frequency that equals 1000 Hz L LAN local area network A computer network covering a small area A LAN usually is confined to a building or a few nearby buildings A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network WAN LCD liquid crystal...

Страница 191: ...start up Devices and software can then identify information that the processor can access memory module A small circuit board containing memory chips which connects to the system board MHz megahertz A measure of frequency that equals 1 million cycles per second The speeds for computer processors buses and interfaces are often measured in MHz Mini PCI A standard for integrated peripheral devices wi...

Страница 192: ...technology to read or write data from CDs DVDs or DVD RWs Example of optical drives include CD drives DVD drives CD RW drives and CD RW DVD combo drives P partition A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives Each partition can contain multiple logical drives PC Card A removable I O card adhering to the PCMCIA standard Modem...

Страница 193: ...ferred to as the CPU central processing unit PS 2 personal system 2 A type of connector for attaching a PS 2 compatible keyboard mouse or keypad PXE pre boot execution environment A WfM Wired for Management standard that allows networked computers that do not have an operating system to be configured and started remotely R RAID redundant array of independent disks A method of providing data redund...

Страница 194: ...minute Hard drive speed is often measured in rpm RTC real time clock Battery powered clock on the system board that keeps the date and time after you shut down the computer RTCRST real time clock reset A jumper on the system board of some computers that can often be used for troubleshooting problems S SAS serial attached SCSI A faster serial version of the SCSI interface as opposed to the original...

Страница 195: ...fer file format that allows the transfer of audio from one file to another without converting it to and from an analog format which could degrade the quality of the file standby mode A power management mode that shuts down all unnecessary computer operations to save energy Strike Zone Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer ...

Страница 196: ... editor A program used to create and edit files that contain only text for example Windows Notepad uses a text editor Text editors do not usually provide word wrap or formatting functionality the option to underline change fonts and so on TPM trusted platform module A hardware based security feature that when combined with security software enhances network and computer security by enabling featur...

Страница 197: ...m memory The amount of video memory installed primarily influences the number of colors that a program can display video mode A mode that describes how text and graphics are displayed on a monitor Graphics based software such as Windows operating systems displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors Character based software such as text editors...

Страница 198: ...eless wide area network A wireless high speed data network using cellular technology and covering a much larger geographic area than WLAN WXGA wide aspect extended graphics array A video standard for video cards and controllers that supports resolutions up to 1280 x 800 X XGA extended graphics array A video standard for video cards and controllers that supports resolutions up to 1024 x 768 Z ZIF z...

Страница 199: ...rive installing 140 142 problems 59 removing 139 CD RW drive problems 59 CDs 27 playing 25 Check Disk 60 CMOS settings clearing 175 computer beep codes 80 components inside 103 crashes 64 65 inside view 103 restore to previous state 92 stops responding 64 conflicts software and hardware incompatibilities 91 copying CDs general information 27 helpful tips 29 how to 28 copying DVDs general informati...

Страница 200: ...ng 89 Drivers and Utilities media 90 Dell Diagnostics 84 drives hard drive 125 installing CD DVD 140 142 installing floppy 132 installing hard drive 127 drives continued problems 58 removing CD DVD 139 removing floppy 130 removing hard drive 125 second hard drive 128 serial ATA 125 DVD drive problems 59 DVDs 27 playing 25 E e mail problems 60 End User License Agreement 11 ergonomics information 11...

Страница 201: ... computer 100 Internet problems 60 Internet connection about 53 options 53 setting up 54 IRQ conflicts 91 K keyboard problems 63 L labels Microsoft Windows 12 Service Tag 12 16 M Media Card Reader installing 135 137 problems 66 removing 135 136 using 30 memory installing 111 problems 67 messages error 62 modem problems 60 monitor blank 76 clone mode 34 connect DVI 32 33 connect TV 32 33 connect tw...

Страница 202: ...aging 34 options 36 options advanced 40 power continued options schemes 36 plan 39 problems 70 standby mode 34 38 power light conditions 70 power options properties 36 Power Plan Properties 39 printer cable 23 connecting 23 problems 71 setting up 23 USB 23 problems battery 57 beep codes 80 blue screen 65 CD drive 59 CD RW drive 59 computer crashes 64 65 computer stops responding 64 conflicts 91 De...

Страница 203: ...tips 57 volume adjusting 74 Product Information Guide 11 Program Compatibility Wizard 65 R regulatory information 11 reinstalling Windows Vista 92 Windows XP 92 Removing Memory 113 S S M A R T 83 safety instructions 11 SATA See serial ATA scanner problems 73 serial ATA 125 Service Tag 12 16 service tag 16 settings system setup 168 Setup Diagram 11 software conflicts 91 problems 64 65 sound problem...

Страница 204: ...upport policy 178 transferring information to a new computer 47 53 troubleshooting conflicts 91 Dell Diagnostics 84 Hardware Troubleshooter 91 troubleshooting continued Help and Support 13 restore to previous state 92 tips 57 TV connect to computer 32 33 U USB booting to devices 173 Using Windows Device Driver Rollback 89 V volume adjusting 74 W warranty information 11 Windows Files and Settings T...

Страница 205: ... Windows XP Device Driver Rollback 89 Files and Settings Transfer Wizard 53 Help and Support 13 reinstalling 92 System Restore 92 wizards Files and Settings Transfer Wizard 47 53 Program Compatibility Wizard 65 ...

Страница 206: ...206 Index ...

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