Viper User
Manual (001-5008-000 Rev6)
Page
15
RMA REQUEST
When returning a product, mark the RMA clearly on the outside of the package. Include a
complete description of the problem and the name and telephone number of a contact
person. RETURN REQUESTS WILL NOT BE PROCESSED WITHOUT THIS INFORMATION.
Contact Customer Service:
299 Johnson Ave., Ste 110
Waseca, MN 56093
Tel 1.507.833.8819
BE SURE TO HAVE THE EQUIPMENT MODEL AND SERIAL NUMBER, AND BILLING AND
SHIPPING ADDRESSES ON HAND WHEN CALLING.
For units in warranty, customers are responsible for shipping charges to CalAmp Wireless
DataCom. For units returned out of warranty, customers are responsible for all shipping
charges. Return shipping instructions are the responsibility of the customer.
DOCUMENTATION AND DOWNLOADS
CalAmp reserves the right to update its products, software, or documentation without
obligation to notify any individual or entity. Product updates may result in differences
between the information provided in this manual and the product shipped. For access to
the most current product documentation and application notes, visit
www.calamp.com/home/download_library.html