DataCard ImageCard IV, Руководство пользователя, Страница: 138 / 204

8-16
Troubleshooting
#
Obtain guidance from service before performing this task.
User’s Guide for the ImageCard® IV Printer
Topcoat (T panel) applied using the print station
You might apply topcoat to the card using a T panel as part of the print ribbon or using
an optional topcoat station. Holographic topcoat can be applied only in the topcoat
station.
When you apply topcoat, you might see problems. See the appropriate table for the
application method for the problem you observe. Use this table to address problems
you see with topcoat (T panel) applied using the print ribbon.
Black-and-white images
are poorly dithered. The image capture system
needs adjustment.
Brightness, contrast, or
sharpness might not be
set for the card design.
See the information for the
image capture system.
Change settings on the
Color Settings tab of the
Printer Toolbox. See the
e-Guide.
Table 8-1: Print quality problems
What you see Possible causes Solutions
Table 8-2: Topcoat (T panel) quality problems—print ribbon
What you see Possible causes Solutions
Random scratches appear
in the topcoat of the printed
card. The inside of the printer
might be dirty.
Supplies were mishandled.
Clean the inside of the
printer. Clean the rollers.
See
Chapter 7 . Replace the
supply cartridges, and then
run a test card. See
Chapter 8 .
Store supplies in a clean
environment. Keep supplies
in their packaging until
loaded in the cartridge. If
cartridges are pre-loaded,
handle them carefully to
prevent contamination.