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Troubleshooting
8-13
#
Obtain guidance from service before performing this task.
User’s Guide for the ImageCard® IV Printer
Printed card images
(photos) look faded.
Printed cards, including
text, look faded.
The image capture system
needs adjustment.
Print ribbon may have
been stored improperly or
damaged.
The cards may not meet
specifications.
The printhead may be
dirty.
The print ribbon is not
Datacard-recommended
ribbon.
See the information for the
image capture system.
Change the print ribbon.
See
Chapter 4
. Print a test
card. See
Chapter 8
.
Obtain and use a different
supply of cards. See
Appendix A
.
Clean the printhead. See
Chapter 7
.
Use only Datacard ribbon
in the ImageCard IV
printer.
If the problem persists,
contact your service
representative.
Part of the printed image
is discolored.
Cards might have
fingerprints or other dirt on
them.
The cards might be
contaminated or otherwise
not meet specifications.
The rollers might be dirty.
A signature panel is
located on the other side
of the card.
Handle cards without
touching the surface to be
printed. Wear gloves when
handling unprinted cards.
Obtain and use a different
supply of cards. See
Appendix A
.
Run a printer cleaning
card, change the cleaning
sleeve, then clean the
rollers. See
Chapter 7
.
Redesign the card to
avoid printing photos over
signature panel residue.
Table 8-1: Print quality problems
What you see
Possible causes
Solutions
Содержание ImageCard IV
Страница 1: ...ImageCard Series May 2003 Part No 539042 001 User s Guide for the ImageCard IV Printer ...
Страница 46: ...3 22 Setting up the printer User s Guide for the ImageCard IV Printer ...
Страница 64: ...4 18 Loading supplies User s Guide for the ImageCard IV Printer ...
Страница 82: ...5 18 Using the printer User s Guide for the ImageCard IV Printer ...
Страница 100: ...6 18 Using the printer driver User s Guide for the ImageCard IV Printer ...
Страница 122: ...7 22 Maintaining the printer User s Guide for the ImageCard IV Printer ...
Страница 152: ...A 4 User s Guide for the ImageCard IV Printer ...
Страница 174: ...B 22 User s Guide for the ImageCard IV Printer ...
Страница 194: ...E 2 User s Guide for the ImageCard IV Printer ...