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8-2
Troubleshooting
User’s Guide for the ImageCard® IV Printer
When you experience problems using the printer, follow these guidelines:
•
Record the printer model serial number located on the back of the printer, shown
in
Figure 8-1
.
Figure 8-1: Location of printer serial number
The last three or four digits form the sequential serial number, shown in
Figure 8-2
.
Figure 8-2: Printer serial number
•
Keep notes on the problem, including the message number and the solutions you
attempt.
•
Obtain information about the supplies used, including:
–
Card stock and type (such as composite or PVC, three-track magnetic stripe,
manufacturer, and so on). This information is located on the packaging for
cards.
–
Type of ribbon (such as YMCKT) and the lot number used for personalizing
cards. This information is located on the package of the ribbon.
–
Lot number of the holographic or clear topcoat if used. This information is
located on the package or label of the supply.
–
Lot number of the laminate (overlay) supply roll if used. This information is
located on the package or label of the supply.
If you need to call for service, this information will help your service representative
address your concerns.
ICIV089U
Label with
serial number
i
0
10
8888
Year
Week
Serial number
Содержание ImageCard IV
Страница 1: ...ImageCard Series May 2003 Part No 539042 001 User s Guide for the ImageCard IV Printer ...
Страница 46: ...3 22 Setting up the printer User s Guide for the ImageCard IV Printer ...
Страница 64: ...4 18 Loading supplies User s Guide for the ImageCard IV Printer ...
Страница 82: ...5 18 Using the printer User s Guide for the ImageCard IV Printer ...
Страница 100: ...6 18 Using the printer driver User s Guide for the ImageCard IV Printer ...
Страница 122: ...7 22 Maintaining the printer User s Guide for the ImageCard IV Printer ...
Страница 152: ...A 4 User s Guide for the ImageCard IV Printer ...
Страница 174: ...B 22 User s Guide for the ImageCard IV Printer ...
Страница 194: ...E 2 User s Guide for the ImageCard IV Printer ...