Device Available with Operational Issues
This section considers issues with cabling, Ethernet switches, multiple cameras, and camera
exposure. All information concerning the Teledyne DALSA Network Configuration Tool and
other networking considerations, is available in the Teledyne DALSA Network Imaging
manual.
Firmware Updates
As a general rule any Genie installation must include the firmware update procedure (see
"Updating Genie Firmware" on page 30). Genie camera firmware that does not match a
newer version of installed Genie Framework software is likely to have unpredictable
behavior. Problems might be:
•
Genie is not found by the device discovery process.
•
Genie is found by the Sapera GigE Server but an application such as CamExpert does not
see the camera.
•
A Genie that had a fault with a firmware update will boot with default safe firmware. In
this case the Genie behaves normally as a network device but can not function as a
camera. Opening the GigE Vision device status will show the Genie name field as
Firmware required.
Important: New Genie cameras installed in previously deployed systems are fully
backward compatible with the older vision application. New Genie cameras must not be
programmed with older firmware.
Power Failure During a Firmware Update–Now What?
Don't panic! There is far greater chance that the host computer OS is damaged during a
power failure than any permanent problems with the Genie. When electrical power returns
and the host computer system has started, the Genie firmware reprogramming sequence is
as follows.
•
Connect power to the Genie. The Genie processor knows that the operating firmware is
corrupt.
•
The Genie status LED is slow flashing red. This will continue for about 2 minutes (pre-
2007 Genie cameras may take up to 5 minutes and has no led status).
•
During this period, the Genie is loading embedded write-protected firmware. When the
status LED goes blue the Genie is initialized with a minimal safe boot firmware.
•
The Genie is now operating normally as a network device but will not function as a
camera.
•
Perform the firmware update procedure (see "Updating Genie Firmware" on page 30)
again. The Genie is now be ready for use.
Genie Monochrome Series-GigE Vision Camera
Troubleshooting
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