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Troubleshooting
Oven
Problem
Possible cause
Solution
Oven not turning on
Oven not fully plugged in.
Verify the range plug is properly inserted in its outlet.
Bad fuse/tripped circuit breaker.
Replace fuse/reset circuit breaker.
Oven controls improperly set.
See
Using the Steam Oven
, Pg
s
.
55, 56
.
Oven too hot.
Let oven cool.
Incomplete service wiring.
Call for service.
Power outage.
Check house lights. call utilities provider if needed.
Oven light not
turning on
Light loose/defective.
Tighten/replace lamp; call for service if door light
stays off
.
Broken light switch.
Call for service.
Excessive smoke
during broiling
Oven controls improperly set.
See
Using the Steam Oven
, Pg
s
.
55, 56
.
Meat too close to broil element.
Lower the rack one level
Meat not properly prepared.
Trim excess fat from around meat.
Grease buildup in oven.
Clean oven more frequently.
Food not baking/
roasting properly
Oven controls incorrectly set.
See
Using the Steam Oven
, Pg.
55, 56
.
Mispositioned/unlevel rack.
See
Using the Oven Racks
, Pg.
26
.
Oven temp improperly set.
See Temp in
Settings
, Pg.
50
.
Food not broiling
properly
Serving size may be unsuitable.
See
Broiling Recommendation Guide
, Pg.
32
and retry.
Rack not well positioned.
See
Broiling Recommendation Guide
, Pg.
32
Cookware not good for broiling.
Use cookware suitable for broiling.
Voltage may be insufficient.
Preheat broil
er
10 min's; see
BroilingRecommendation Guide
,
Pg.
32
.
Cook temp too hot/
cold
Adjust oven temperature.
See Temp in
Settings
, Pg.
50
.
Water is dripping
Type of food being cooked.
Not a malfunction; let oven cool, then wipe with dry dish towel.
Steam comes out
seam between oven
chassis and door
Water stays in oven
Boiling sounds when
steam cooking
Water being heated by steam
heater.
Not a malfunction.
Oven will not self-
clean
Oven too hot for self-cleaning.
Let oven cool, then reset controls. (See Pg. 39.)
Oven controls incorrectly set.
See Self-Cleaning, Pg. 39.
Control Lockout enabled.
Disable control lockout (see Pg. 49).
Excessive smoke
while self-cleaning.
Excessive residue in the oven.
Press OFF; open windows to vent smoke; wait for self-cleaning
to cancel, and wipe up excessive soil, then restart self-cleaning.
Oven door not
opening after self-
cleaning.
Oven too hot.
Let oven cool.