User Guide
Screen
– Allow Uncategorized Websites
What if one of my family members forgets their password?
In such a scenario, you will have to reset the password for your family members.
1. Log in to NetGenie with administrator credentials.
2. Go to
Family Protection
and select the user for whom you want to reset the password.
3. Specify new password and confirm.
4. Click
Apply
to save the changes.
I am a traveler and use USB modem to get Internet access; can NetGenie ensure me safe
Internet?
Yes, please refer to
Configure USB modem
section for details.
My ISP has given me an IP Address, where do I need to specify the same in NetGenie?
Please refer to
Configure Static Internet Connection
section.
How do I deal with websites that have not been categorized by NetGenie?
NetGenie provides the option of submitting feedbacks about websites that have not been
categorized under the Website Categories present. It also allows you to submit your suggestions
if you feel that a particular website is wrongly categorized.
For submitting feedback,
1. Login to NetGenie using administrator credentials.
2. Go to
Family Protection
Search Category
.
3. Enter the URL of the uncategorized website. E.g., www.jellyfish.com