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D320 PLC User's Manual
Software Update Service
1-800-809-2772
FAX 614-899-4141
We also offer you the opportunity to take advantage of software upgrades, advanced software notices,
and special software promotions through our Software Update Service. When you register your
software, you will receive one-year of free or reduced-price upgrades along with all the other benefits
of membership, including 48-hour shipping of software upgrades. Contact the Software Update Service
at 1-800-809-2772 or fax 614-899-4141.
Repair and Upgrade Service
614-882-3282 ext. 7601
FAX 614-882-3414
Our well-equipped Customer Service department is ready to assist you with repairs, upgrades, and
spare parts services. If a situation arises where one of these services is needed, just call 614-882-3282
x7601 or fax 614-882-3414.
Product Ordering Service
614-882-3282
FAX 614-882-6532
Authorized Cutler-Hammer distributors may place product orders directly with our Order Processing
department by calling 614-882-3282 x406 or faxing 614-882-6532. For information on your local
distributor, call the Cutler-Hammer Tech Line.
Customer Support Center
1-800-356-1243
Authorized Cutler-Hammer distributors and Cutler-Hammer sales offices can get assistance for Cutler-
Hammer standard and component product lines through the Customer Support Center. Call the
Customer Support Center for the following assistance:
1. Stock availability, proof of shipment, or to place an order.
2. Expedite an existing order.
3. Product assistance and product price information.
4. Product returns other than warranty returns.
For information on your local distributor or sales office, call the Cutler-Hammer Tech Line at 1-800-
809-2772.
Correspondence Address
Cutler-Hammer
173 Heatherdown Drive
Westerville, OH 43081
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