60
Chapter 4– Troubleshooting
Even if you solve a problem yourself, please report any recurring errors to
your service representative. See the service card that came with your
output device for the appropriate phone number.
Note:
The output device takes up to five minutes to warm up after it has been
restarted. You cannot image media while the output device is warming up.
Error Categories
Error messages in this chapter are grouped by category and listed
alphabetically within each category. The categories themselves are listed
alphabetically, except for the generic “No category” category, which
appears first.
In some instances, the error message displayed on the workstation will be
preceded by the error category (which may be abbreviated). The error
number [in square brackets] follows. For example:
WSCOMM: Door is open.
[Error #: 3017]
In this case, WSCOMM stands for Workstation Communications.
However, to assist you in finding the message (listed alphabetically) in this
category, the category name has been omitted.
Messages of a more general nature are listed under the “No category”
category. These messages appear without any category listed. For example:
Expected 4-page cassette
See Table 4 on page 61 for a quick reference to all the error categories.
The Trendsetter Monitor window will display an error number whenever
an operational error occurs. If, as part of the recommended operator
action you are to contact a service representative, reporting this error
number will help the support person resolve the problem.
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