78
Fault Isolation
2582954_D_EN_1811_Nortec-EL_OM
Nortec EL
SAM-e
Table 11: General Troubleshooting – SAM-e
Problem
Probable Cause
Corrective Action(s)
SAM-e spitting out water.
The condensate trap is too close
to SAM-e.
– The condensate trap must be located a minimum
of 12 in (30 cm) below the header. Relocate, if
necessary.
Condensate line not sloped suf
-
ficiently.
– The condensate line must have a minimum
downslope of 1.2°. Reinstall, if necessary.
Steam line is not insulated.
– If steam line is too long, condensate build up could
overload the SAM-e condensate port. Insulate the
steam line to improve efficiency, and install addi
-
tional condensate traps as required.
SAM-e grommet leaks
Distributor tubes not seated
properly.
– Push the distributor tubes down until support washer
is resting on rubber grommet.
Damaged grommet.
– Replace any damaged grommets.
Blower Pack
Table 12: General Troubleshooting – Blower Pack
Problem
Probable Cause
Corrective Action(s)
Blower pack not operating.
Note: The blower pack will
not come on unless steam is
produced by the humidifier.
No power to the blower pack.
– Check power connection.
– Check blower pack fuses.
Blower pack thermostat not
closing.
– Check thermostat wiring.
– Replace the thermostat if it's contact does not close
when exposed to steam.
Digital Humidistats
Table 13: General Troubleshooting – Digital Humidistats
Problem
Probable Cause
Corrective Action(s)
Humidistat reading humidity
levels incorrectly.
Sensor out of calibration.
– Calibrate the sensor – refer to humidistat manual.
Improper sensor location.
– Check that the humidistat is installed at a location
which correctly represents the humidity in the room.
Relocate, if necessary.
Exposed to draft or heat source.
– Check that heat/cold fluctuations, drafts, sunlight,
doors, or vents do not affect the humidity reading.
Relocate, if necessary.
No vapor barrier.
– Make sure that the vapor barrier is in place and
working, so that drafts cannot affect the humidity
reading.
7.4
Nortec EL Warning and Fault List
shows the list of warning and fault messages triggered by the control software in the Nortec EL
humidifier, and the corrective actions. The warning code escalates to a fault code if the alarm condition
is not resolved within a certain period of time.
Table 14: Nortec EL Warning and Fault List
Code
Message
Probable Cause
Corrective Action(s)
Warning
Fault
W01
E01
Smartcard
No communication with the SIM card.
No SIM card installed.
– Contact your local Condair
representative.
Defective SIM card.
– Contact your local Condair
representative.
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