add NeW RemoTe
Although using Switchboard to generate your remotes is the preferred method, you can also add remotes manually
and input the information needed to make a connection.
To add a new remote, Click on the
Store New Remote
button in the bottom left.
The following menu appears.
You will need to input a name for this remote (which can be anything), as well as the destination IP address (or
dial-up phone number for a POTS call).
Next, you must decide if you intend to use CrossLock for the connection. Comrex recommends the use of CrossLock
for most connections, because the VPN (Virtual Private Network) created by CrossLock increases connection
reliability in most circumstances. Unless you know of a specific reason that your setup might not support CrossLock,
we suggest enabling it.
CrossLock connections that don’t use Switchboard can be complex to set up. This is because the hardware on
each end must know the unit ID of the other for security purposes. This is generally the MAC address of the codec
hardware.
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