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A776II Two-Color Thermal/Impact Hybrid Printer: User Guide
A776 2UG0001 B 11/2016
Chapter 4: Using the Printer
Paper Jams
Clearing a receipt paper jam
4. While holding the smooth paper over the front
of the cabinet, firmly press the receipt cover closed.
5. Remove the excess paper by tearing it against the
tear-off blade.
6. Press the paper feed button to advance the paper if
necessary.
7. Run a diagnostics test to assure the printer is
communicating with the host computer (see page
14)
Clearing a paper jam in the slip path
To clear a paper jam in the slip paper pass:
1. Open the front cover by grasping the cover on
each side near the top and swing the cover up and
towards you.
2. Grasp the jammed paper and draw it out.
3. When the paper is torn or cannot be drawn out:
a.
Clear the paper jam.
b.
Close the receipt cover.
c.
Close the front cover.
4. Clear the paper jam.
5. Close the receipt cover.
6. Close the front cover.
To clear a receipt paper jam proceed as follows:
1. On each side of the receipt cover, near where the
receipt emerges, there is a lip. Using one finger from
each hand, firmly raise the receipt cover.
2. Draw the crumpled portion of the paper out of
the printer until the smooth portion extends a few
inches over the cabinet front.
3. When there is paper jammed into the roller in the
receipt cover, draw the paper out from the roller.
Note
Paper must unroll from the bottom of the roll to ensure
that the image prints.
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