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How do I choose a unique IP address that matches my network?
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How do I open an MS-DOS or Command Prompt?
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How do I PING an IP address?
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In the case of a connection failure.
Modem Reboot > Modem Reboot Finished > Router Reboot > Router Reboot Finished > IP Dome Camera Reboot > IP Dome
Camera Reboot Finish > Verify DDNS and IP Dome Camera connection, if applicable.
For your home or small office, ensure that all devices on your network are running. PING an IP address that you plan to
assign to the IP Dome Camera. If you receive a Request timed out, then you may use that IP address. To ensure the IP
address that you will assign the IP Dome Camera matches your network, review your Current TCP/IP Settings that you
had recorded earlier. See some examples below:
• If your IP Address entry in Current TCP/IP Settings was 192.168.0.y, and your Subnet Mask was 255.255.255.0
then use 192.168.0.x for your IP Dome Cameras IP Address(x meaning any number between 2-254 that you wish, as
long as it passes the PING test).
• If your IP Address entry is not a 192.168.z.y address with a Subnet Mask of 255.255.255.0 then please contact our
Support Center.
• If your IP Address entry is not a 192.168.z.y address, please contact our Support Center.
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• Windows 98 / ME Users : Start
Programs
Accessories
MS-DOS prompt
• Windows 2000 / XP Users : Start
(All) Programs
Accessories
Command Prompt
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Open an MS-DOS(or Command) prompt.
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At the prompt type - ping xxx.xxx.xxx.xxx(without the quotes and replace the xs with an IP address)
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Press Enter.
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How do I enable or check ActiveX on my browser?
Open Internet Explorer Tools on the menu bar Internet Options Security Tab Custom Level Scroll
down and verify that you are prompted or have enabled ActiveX controls and plug-ins to be downloaded and executed.
click OK restart browser
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How do I find out my IP address information if my settings were automatically detected?
• Windows 98 / ME Users
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Open an MS-DOS Prompt.
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At the prompt type: winipcfg(without the quotation marks).
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Use the drop down list to select your 10/100 Ethernet Adapter(not a PPP adapter).
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Now you will see your IP Address, Subnet Mask, and Default Gateway information.
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For DNS information contact your Internet Service Provider.
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• Windows 2000 / XP Users
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Open a Command Prompt.
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At the prompt type - ipconfi all(without the quotes).
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Near the end of the information supplied, should be your current IP address, subnet mask, default gateway and
DNS servers
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8
FAQ
49/52
CISEYE
Indoor IP Dome Camera
Users Manual
