4-4
Chapter 4 Completing Cisco Unified Presence Installation Setup on the Publisher and Subsequent Servers
Completing the Installation of Subsequent Cisco Unified Presence Servers
Troubleshooting Tips
•
If an error message displays, you can check that AXL is running on Cisco Unified Communications
Manager and that you have the correct User ID and password. Using a browser, enter
http://<<CUCM Hostname>>/axl
. You will be prompted for the User ID and password. If the
details that you enter are correct, a web page displays confirmation that AXL is running and ready
to receive requests.
•
You cannot run the post-installation wizard a second time. If you need to change the Cisco Unified
Communications Manager publisher address or AXL information after this initial configuration,
select
System > CUCM Publisher
in Cisco Unified Presence Administration
.
•
Subsequent servers on Cisco Unified Presence will obtain the Cisco Unified Communications
Manager Publisher information from the publisher server following the configuration checks on the
publisher server.
•
Cisco Unified Presence displays a warning if you perform an upgrade on discontinued hardware.
Cisco Unified Presence supports a bridged upgrade from the discontinued hardware. The bridged
upgrade permits you to perform a DRS backup on the discontinued hardware, and then restore the
DRS backup on supported hardware.
Related Topics
•
Cisco Unified Presence Administration Guide
•
Disaster Recovery System Administration Guide
•
Bridged Upgrade, page 3
What To Do Next
Post-Installation Checklist, page 6
Completing the Installation of Subsequent Cisco Unified
Presence Servers
This procedure is only applicable if you specified (see
Step 9
) that you are installing a subsequent
(subscriber) server and
not
the first server (publisher) in the Cisco Unified Presence cluster.
When you install a subsequent Cisco Unified Presence server, you must associate the subsequent server
with the Cisco Unified Presence publisher server and configure its hostname and IP address. Each new
server must also have network access to the Cisco Unified Presence publisher server.
You are prompted, before you install any additional Cisco Unified Presence servers, to use the Network
Connectivity Diagnostic tool to probe the network for connectivity issues. Anomalies will be reported
back to you via logs if the system can not verify network access to the publisher server on Cisco Unified
Presence. If you need to investigate a server problem before proceeding further, you are given an
opportunity to pause the process between configuration steps.
Before You Begin
•
Start and configure the basic Cisco Unified Presence installation and continue here if you are
installing a subsequent server in your cluster.
•
Ensure that you have configured the publisher server on Cisco Unified Presence and the
post-installation deployment wizard has run successfully. As you install subsequent servers,
consider the original publisher server that you installed as the "First Node".
