Having Difficulty?
68-4004214-01 Rev D
135
My cable modem gateway does not recognize the cable network
The cable modem gateway works with a standard, 75-ohm, RF coaxial cable. If
you are using a different cable, your cable modem gateway will not function
properly. Contact your service provider to determine if you are using the correct
cable.
You may need to renew the IP address on your PC. Refer to
How Do I Renew
the IP Address on My PC?
, in this section, for instructions on how to renew the
IP address for your particular operating system.
Your USB interface may be malfunctioning. Refer to the troubleshooting
information in your USB documentation.
How do I renew the IP address on my PC?
If your PC cannot access the Internet after the cable modem gateway is online, it is
possible that your PC did not renew its IP address. Follow the appropriate
instructions in this section for your operating system to renew the IP address on
your PC.
Renewing the IP address on Windows 95, 98, 98SE, and ME Systems
1
Click
Start
, and then click
Run
to open the Run window.
2
Type
winipcfg
in the Open field, and click
OK
to execute the winipcfg
command. The IP Configuration window opens.
3
Click the down arrow to the right of the top field, and select the Ethernet adapter
that is installed on your PC. The IP Configuration window displays the Ethernet
adapter information.
4
Click
Release
, and then click
Renew
. The IP Configuration window displays a
new IP address.
5
Click
OK
to close the IP Configuration window, you have completed this
procedure.
Note:
If you cannot access the Internet, contact your service provider for further
assistance.
