C H A P T E R
27-1
Cisco BPX 8600 Series Installation and Configuration
Release 9.3.30, Part Number 78-12907-01 Rev. E0, May 2005
27
Alarms and Statistics
This chapter describes some of the tools provided for detecting and identifying network and equipment
problems that are available to the network operator.
Contents of this chapter include:
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Automatic Alarm Reporting to Cisco Customer Service
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Considerably more advanced tools are built into the system software for exclusive use by Cisco
Customer Service personnel. These advanced tools require in-depth knowledge of the hardware and
software and are used generally to locate the less common types of system problems.
Automatic Alarm Reporting to Cisco Customer Service
Do not perform any disruptive tests or repairs to the network on your own. Before commencing with
troubleshooting, contact Cisco Customer Service so that they can provide you with assistance in locating
a fault.
In a network with Cisco BPX 8600 series broadband switches and Cisco IGX 8400 series multiband
switches it is recommended that at least one node be configured to transmit alarms automatically to
Cisco Customer Service. Figure 27-1 illustrates the hardware configuration required for
implementation. This can be a Cisco IGX 8400 series multiband switch.
When an alarm occurs on the network, the autodial modem automatically dials the specified telephone
number. An auto-answer modem at Cisco Customer Service answers the call and directs it to a dedicated
personal computer. The alarm is logged under the network ID (an ASCII character string) specified by
the network administrator and approved by Cisco Customer Service personnel.
If the auto-answer modem at Cisco Customer Service is busy when an alarm arrives, then the autodial
modem will keep dialing until the call is completed. A suggested modem is the Codex V.34 RSA 28.8 K
modem.
Содержание BPX 8650
Страница 49: ...P A R T 1 The BPX Switch ...
Страница 50: ......
Страница 159: ...P A R T 2 Installation ...
Страница 160: ......
Страница 273: ...P A R T 3 Initial Configuration and Network Management ...
Страница 274: ......
Страница 311: ...P A R T 4 Configuring Connections ...
Страница 312: ......
Страница 487: ...P A R T 5 Troubleshooting and Maintenance ...
Страница 488: ......
Страница 533: ...P A R T 6 BPX Specifications ...
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Страница 555: ...P A R T 7 Appendices ...
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