13
12/03/12
8.
Problems and Troubleshooting.
BEFORE CALLING FOR SERVICE............
We remind that in the event of unjustified customer service call arrival and covers the cost of
operating a service technician. So before you call your service, please be familiar with these
symptoms interfere with the boiler independent of the manufacturer:
Alarms and messages related to the driver are described in the instructions for controllers.
Symptoms of
the burner
fault
Possible cause
Methods of its removal
Burner does
not start
Controller
is
“off”
or
the
controller can wait for heat
requirement.
Turn
on
the
controller,
increase
the
temperature of the boiler and room thermostat,
wait to start automatically
No fuel…
Fill up the fuel In the fuel Silo.
Improper adjustment of start
pellet amount, time, lighting,
power fan.
Readjust.
Dirty burner
Clean the combustion chamber of the burner
Defective igniter or the controller Replace damaged items.
Burner starts
but then goes
into alarm
Dirty Photo element (photocell)
Clean photocell
Dirty Burner (ash in combustion
chamber)
Clean combustion chamber of the burner.
Improper
adjustment
of
the
pellets amount or fan speed
Readjust the burner
Improperly installed cast iron grill
or burner grate seal.
Install properly.
I can not get
a
high
temperature
Wrong burner’s settings
Readjust the burner
Wrong quality of the fuel.
Refill fuel recomended by producer
Contamination of the boiler or
burner
Clean the boiler and burner
Too little power boiler or burner
Consult the local seller or installer to validate
the choice of boiler and burner