SVX8016 IP PBX System User Guide
陈泽科技有限公司
- 45 -
www.stephen-tele.com
Number:
User can enter queue number in the search filed to search for specific queue.
Total:
Shows the total number of the queue.
Sort:
Click the cell in first row to sort the table by different criteria.
Delete:
Tick box(s) at the beginning of each row for unwanted queue(s), and then click the delete button to
delete them.
Add Queue:
Click to transfer to add queue page.
Number:
The number of this queue, click to modify the detail parameters of this queue.
Full Name:
A description name for memorization.
Strategy:
The ring strategy used by this queue.
Agents:
Show the extensions which belong to this queue.
Number:
The number of this queue.
Full Name:
A description name for memorization.
Strategy:
The ring strategy used by this queue.
Ring All:
Ring all available channels until some one answer (default).
Roundrobin:
Take turns ringing each available interface.
LeastRecent:
Ring interface which was least recently called by this queue.
FewestCalls:
Ring the one with fewest completed calls from this queue.
RingRandom:
Randomly select an agent to ring.
rrMemory:
Round robin with memory, remember where we left off last ring pass.
Agents:
Select extensions to join this queue from the available extensions. Added extensions need call
*980# to
login to the queue
before they can actually start answer calls from the queue.
Advanced:
Expand the page to display the advanced feature settings. Click again to return to the basic setting.
