Chima SVX8016 GSM Скачать руководство пользователя страница 19

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SVX8016 IP PBX System User Guide

陈泽科技有限公司

- 19 -

www.stephen-tele.com

Busy:

Trunk is occupied, either in a communication or waiting to be hangs up.

On hold:

Communication is established and is currently on hold.

PSTN Trunk:

Idle:

The trunk is registered and is currently unoccupied.

Ringing:

Trunk start a communication and wait for the remote user to answer.

Busy:

Trunk is occupied, either in a communication or waiting to be hangs up.

3.2.4.

Agents Status

Click “Status” menu and “Agents status” submenu, the Agents status page will appear.

User can enter agent number in the search filed to search for specific agent.

Total

Shows the total number of each kind agents.

Sort

Click the cell in first row to sort the table by different criteria.

Agent

Agent number.

Status

Shows the status of the agent. Logged in or logged off.

LoggedinChange

The logged in extension of the agent number. An Agent number can be logged in by different extension

(channel).

Talking To

What number from the queue does this agent number talking to currently.

3.2.5.

Active Call Status

Click “Status” menu and “Active Call Status” submenu, the Active call status page will appear.

Содержание SVX8016 GSM

Страница 2: ...tand configure and deploy The web interface is designed to provide a clean and user friendly configuration window so that users won t get lost in complicated menus and maintenance A fully working syst...

Страница 3: ...complete control over your phone lines and extensions You can automatically place specific types of calls on specific lines Line Hunt Group Line Hunt Group consists of analog or VoIP lines that are as...

Страница 4: ...instructions should be adhered to 3 Temperature Do not operate in environments where the temperature is below 0 C or 32 F If the product was shipped in cold weather please let the system warm up at r...

Страница 5: ...flash green light indicate that there are data in transmission Console An RS232 connector used to access the CLI interface of the SVX8016 Slot0 Slot1 Indicates the usage of the extensions The light is...

Страница 6: ...ailure pass through functionality 2 6 Connect the device 2 6 1 Connect diagram Front panel connect with the computer and network Back panel connect with the phone line and power 2 6 2 Connect the powe...

Страница 7: ...ther end to a computer The corresponding LAN indicator on SVX8016 will flash indicating the connection is OK 2 6 6 Connect the telephone Connect one end of the provided RJ 11 telephone cable to the ph...

Страница 8: ...e on your computer Change the baud rate to 115200 and leave other options unchanged Use account root and password 8016 to login to the console Enter the command ifconfig The device s LAN port and WAN...

Страница 9: ...top Click this button to return to the desktop at any time SVX8016 Click this icon will enter IP PBX configuration interface Reboot Reboot the device Exit Logout from the desktop System Time Shows the...

Страница 10: ...uplink port The following is a sample connection diagram of SVX8016 using VLAN The LAN port 4 has been selected as uplink port The voice traffic and data traffic goes to different port and will be ta...

Страница 11: ...the detailed information Data Port Define the behavior of the Data ports Data ports are ports which have not been selected as uplink port Data tag The incoming data from the uplink port are tagged wh...

Страница 12: ...to clients Manually Define a DNS address and that DNS address will be assigned to clients 3 1 4 4 DDNS DDNS is a service that maps Internet domain names to IP addresses Status Show the DDNS status Di...

Страница 13: ...ynchronize time with your PC immediately Through NTP Server Tick the option Auto Synchronize with Internet NTP Server The device will automatically synchronize time with the NTP server periodically Yo...

Страница 14: ...ten port and the login timeout of the HTTP server If there is no action performed after the timeout specified here the Web screen will return to the login page Diagnostic Ping Enter a destination host...

Страница 15: ...o remove application just click the Delete button under the application name which you want to remove New application can be added to system by installing from an installation package file The whole s...

Страница 16: ...e you can do all the configurations related to the IP PBX functions In IP PBX configuration interface If you want to return to desktop screen or logout just click the link at the top right of the scre...

Страница 17: ...or to it and the static of different status of the extensions will appear Sort Click the cell in first row to sort the table by different criteria Extension The extension number of the extension IP Ad...

Страница 18: ...on the icon will give you the detailed information about that specific service 3 2 3 Trunk Status Click Status menu and Trunk status submenu the trunk status page will appear Search User can enter tr...

Страница 19: ...ts status submenu the Agents status page will appear Search User can enter agent number in the search filed to search for specific agent Total Shows the total number of each kind agents Sort Click the...

Страница 20: ...Shows the status of the call talking or ringing Duration The duration of the call Action User can force a call to hang up by clicking the Hangup button 3 3 Extension 3 3 1 VoIP Extension Click Extensi...

Страница 21: ...mbers in a call queue can call 980 to login to the queue in order to start answer calls from the queue Follow me This feature allows you to receive calls at multiple numbers you designate If you do no...

Страница 22: ...l queue members can join a call queue and only members in a call queue can call 980 to login to the queue in order to start answer calls from the queue Has SIP Tick to enable the device to register a...

Страница 23: ...Click this button to transfer to the add FXS extension page Extensions Extension number of this extension click to modify the detail parameters of this extension Display Name The Name of this extensio...

Страница 24: ...d Expand the page to display the advanced feature settings Click again to return to the basic setting Function Keys Configure the speed dial function keys of the phone Save Save the changes Cancel Dis...

Страница 25: ...to the basic setting Function Keys Configure the function keys on the phone Mode Specific the function for multi propose key in the phone There are two modes available speed dial and BLF Under speed...

Страница 26: ...ear Search User can enter MAC address in the search filed to search for specific phone s MAC address Delete Tick box s at the beginning of each row for unwanted phone s and then click the delete butto...

Страница 27: ...rovider To ITSP means you register your SVX8016 to an ITSP s SIP server Click Service Provision menu and to ITSP submenu Provision Name A description name for memorization Host Enter the IP address or...

Страница 28: ...ess followed by and the port number For example 192 168 0 1 5060 Call limit The maximum number of simultaneous calls can be placed Save Save the changes Cancel Discard all changes Activate Submit the...

Страница 29: ...ient is reachable Caller ID The Caller ID CID string used when this trunk calls another user or number Codecs Select the codecs which can be accepted by this provision in order of the preference Insec...

Страница 30: ...al Nation where SVX8016 resides Save Save the changes Cancel Discard all changes Activate Submit the changes to the system to take effect 3 5 5 to other The to other mode is used to connect SVX8016 wi...

Страница 31: ...ead of just your IP address in the SIP packages This is to be polite and it may be a mandatory requirement for some destinations which do not have a prior account relationship with your server Outboun...

Страница 32: ...sion Click to transfer to add FXO provision page Gateway Provision Click to transfer to add Gateway provision page GSM Provision Click to transfer to add GSM provision page Other Provision Click to tr...

Страница 33: ...ser calls another user or number Registration Time Defines the outgoing registration duration range from 0 to 3600 seconds From User Override the caller id in the from sector of the SIP packages From...

Страница 34: ...display the advanced feature settings of the trunk Click again to return to the basic setting Waittodail The time between FXO port off hock and sent out numbers in millisecond Tone zone Select from th...

Страница 35: ...h name in order to register to the device Display Name A description name for memorization Advanced Expand the page to display the advanced feature settings of the trunk Click again to return to the b...

Страница 36: ...d calls Select from drag down list that where do you want to route the inbound calls to Save Save the changes Cancel Discard all changes Activate Submit the changes to the system to take effect 3 6 4...

Страница 37: ...ate Submit the changes to the system to take effect 3 6 5 to other Click Trunk menu and to other submenu Provision Select a pre defined provision from the drag down list System will apply the selected...

Страница 38: ...nd Proxy Send outbound signaling to the proxy instead of directly to the peer Enter the Outbound proxy IP address followed by and the port number For example 192 168 0 1 5060 Codecs Select the codecs...

Страница 39: ...GSM Trunk Click to transfer to add GSM trunk page Other Trunk Click to transfer to add Other trunk page Trunk Name of this trunk click to modify the detail parameters of this trunk Type The type of t...

Страница 40: ...outed to a selected trunk Trunk List Select the trunk on which the calls will be made Multiple trunks can be selected and the priority can be adjusted by clicking the up and down arrow icons Purview C...

Страница 41: ...number used by the phone system to address the ring group Number User can enter ring group number in the search filed to search for specific ring group Total Shows the total number of the ring groups...

Страница 42: ...n second that how long one extension will ring before pass to next extension Range from 10 to 60 Group Member Select extensions to join this ring group from the available extensions Destination if no...

Страница 43: ...which belong to this pickup group Number The number of this pickup group Group Member Select extensions to join this pickup group from the available extensions 3 8 3 Paging Group Click Advanced menu a...

Страница 44: ...odify the detail parameters of this paging group Group Members Show the extensions which belong to this paging group Number The number of this paging group Group Member Select extensions to join this...

Страница 45: ...h belong to this queue Number The number of this queue Full Name A description name for memorization Strategy The ring strategy used by this queue Ring All Ring all available channels until some one a...

Страница 46: ...wish to remove callers from the queue when new callers cannot join Caution Always set this setting to one of the same choices for joinempty ReportHoldTime Tick this option to allow system to report t...

Страница 47: ...gure the auto attendant Click Advanced menu and Auto Attendant submenu the Auto Attendant Manage page will appear Number User can enter auto attendant number in the search filed to search for specific...

Страница 48: ...ension Go to Queue System will transfer the call to the specified queue Go to Ring Group System will transfer the call to the specified ring group Go to Auto Attendant System will transfer the call to...

Страница 49: ...to no it will be in the envelope Allow users to review Allow sender to review rerecord their message before saving it Play Envelope Turn on off envelope playback before message playback Max Greeting...

Страница 50: ...non emergency number and give it to the emergency number Save Save the changes Cancel Discard all changes Activate Submit the changes to the system to take effect 3 8 8 Custom Tone Zone Click Advance...

Страница 51: ...r the detail parameters of the tone zone into the table Please setup it referring to standard document or actual data Save Save the changes Cancel Discard all changes Activate Submit the changes to th...

Страница 52: ...The CDR only available when user plugs a CF card into the device otherwise no CDR will be record 3 8 10 BLF Click Advance menu and BLF group submenu the BLF group manage page will appear Busy lamp fie...

Страница 53: ...ifferent criteria Delete Tick box s at the beginning of each row for unwanted rule s and then click the delete button to delete them Add BLF Group Click to jump to add BLF Group page Name The name of...

Страница 54: ...ress that we want the SIP service to bind to Keep in mind that if a machine has multiple IP addresses we can specify that it bind to all by using 0 0 0 0 as the bindaddr Also keep in mind that if we e...

Страница 55: ...ate call if more than the setting seconds of no RTP or RTCP activity on the audio channel when we re not on hold This is to be able to hang up a call in the case of a phone disappearing from the net l...

Страница 56: ...tensions The features enabled here will affect all new created extensions Pound Passthrough Tick to enable the FXS port dial as part of the dialed number Be aware that you cannot dial as sending digit...

Страница 57: ...ach row for unwanted backup file and then click the delete button to delete them Backup Now Click to create a new back up file File Name The description name for memorization Date Date when this backu...

Страница 58: ...the call in the same pickup group Digit Timeout s Define the waiting time in second between digits when transfer calls Save Save all the changes Cancel Discard all changes Activate Submit the changes...

Страница 59: ...SVX8016 otherwise it will be passed through to upper IP PBX 4 Using the telephone 4 1 Making calls 4 1 1 Making internal calls Internal calls can be made between any extensions including onboard exten...

Страница 60: ...dial plan Make this calling rule to place call through the trunk configured in last step 3 Change the dial plan of the number which you want use to make out bound call to the dial plan modified in las...

Страница 61: ...l Pickup function is temporarily not supported by the FXS extensions of current version of SVX8016 4 2 4 Call Forwarding Three kinds of call forwarding supported in SVX8016 Call Forwarding Busy Incomi...

Страница 62: ...disturb function Call Forwarding Not Online All Incoming calls will be automatically forwarded to another number if the number is not registered Activate call forwarding Not Online Pick up your IP ph...

Страница 63: ...Do Not Disturb Pick up your IP phone s handset Listen for the dial tone Dial 900078 follow by then a voice prompt can be heard telling you the successful activation of the Do Not Disturb function Deac...

Страница 64: ...all the numbers functions and commands you can enter on the extension while it s idle You can change those function keys in the Service Number page under Advanced menu Keys Function performed 5 Pick u...

Страница 65: ...function for the extension 979 Deactivate Do Not Disturb function 980 Call queue agent login Log in to the call queue as an available member Calls in the queue will distribute to this number Dial 980...

Страница 66: ...ducts described in this document The information provided by this document is believed to be accurate and reliable to the publication date of this document However Stephen Technologies Co Limited assu...

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