Chevrolet 2013 Cruze, Руководство пользователя, Страница: 267 / 292

262 24x7 Roadside assistance
VEHICLE RECOVERY FOLLOWING AN ACCIDENT
If your Chevrolet vehicle is unable to be mobilized following a road traffic accident, Chevrolet Roadside Assistance Program personnel
will organize to send a recovery vehicle to recover your Chevrolet vehicle to the nearest authorized CHEVROLET retailer, however all
the costs towards repairs will be borne exclusively by you.
TAXI BENEFIT
If your Chevrolet vehicle is recovered to an authorized CHEVROLET retailer by Chevrolet Roadside Assistance Program personnel, the
driver and passengers, if any, of the Chevrolet vehicle will be provided with one free taxi ride, up to 50 kms from the breakdown location,
in order to continue your journey. The maximum number of persons that can avail this facility would, at no point of time, exceed the
number of people including the driver, Chevrolet vehicle is permissible to carry under the applicable rules and regulations.
URGENT MESSAGE RELAY
You will be provided an urgent message relay service to help keep in contact with family, friends and/or work colleagues in the event of a
vehicle breakdown or accident.
LOCKED KEYS/LOST KEY
Whilst we will always endeavor to provide assistance by the most efficient method, however, modern security systems sometimes make
it extremely difficult for us to gain entry to your vehicle at the roadside should the spare keys not be available. If a forced emergency entry
is required, you will be asked to provide the approval granting the Chevrolet Roadside Assistance Program personnel the requisite
permission to gain this access and further confirm that all repair costs relating to any resulting damages to your vehicle will be your sole
responsibility and borne by you or customer’s car may be towed to nearest authorized CHEVROLET retailer. In the event of lost key,
provision of retrieving spare key from home will be provided only, if the event has occurred in the city you are residing.
NON COVERED EVENTS UNDER THE CHEVROLET ROADSIDE ASSISTANCE PROGRAM
Chevrolet Roadside Assistance Program is designed to help in events that lead to stoppage / immobilization of your vehicle. As a result,
this program will not cover any of the following events that you may encounter while driving your vehicle:
263 24x7 Roadside assistance
1. Faulty fuel gauge.
2. Speedometer not working.
3. Air-conditioning not working.
4. When the passenger door (s) cannot be opened and there are no passengers in the vehicle.
5. Boot cannot be opened.
6. The front and/or rear demisters are not functioning.
7. Horn is not functioning. However, if the horn is sounding continuously, the Chevrolet Roadside Assistance Services will be provided.
8. Damaged door mirrors.
9. When the rear view mirror is damaged but it does not obstruct the driver’s vision.
10. Damaged or faulty fuel cap but vehicle has not run out of fuel and there is enough fuel in the tank to enable the vehicle to reach the
nearest authorized CHEVROLET retailer.
11. When the sunroof cannot be opened.
12. When the sunroof cannot be closed but weather conditions are fair and the vehicle is not exposed to any security risk.
13. When the windows cannot be opened.
14. When the windows cannot be closed but weather conditions are fair and the vehicle is not exposed to any security risk.
15. Seat adjustor is faulty but the vehicle can be safely driven.
16. When the passenger seat belts are faulty but there are no passengers in the vehicle.
17. Faulty security system unless the vehicle is immobilized or unless the alarm is sounding continuously.
18. Transmission stuck in sports/winter mode.
19. When the ABS lights are illuminated.
20. Air bag warning lights are illuminated.
21. Traction control lights are illuminated.
22. Other non-safety related lights/service warnings are illuminated.
23. When your vehicle runs out of windscreen wiper fluid.
24. Front windscreen wipers faulty but weather conditions are fair.
25. Rear windscreen wiper faulty.
26. Vehicle pick-up and drop for routine maintenance is not included.