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Page 128

Appendix B Troubleshooting

Q1. What to do if I forget the IP address of the wireless gateway?

There are two ways to get the IP address:

1)

Long press the Reset button on the gateway to restore to factory settings. The default IP
address is 192.168.1.101

2)

Make a call to any wireless port and press the function key to query the IP address. See

3.5.5 Function Key

for more details.

Q2. In what cases can I conclude that the wireless gateway is abnormal and turn to

’s technicians for help?

a)

During runtime, the run indicator does not flash or the alarm indicator lights up or flashes,
and such error still exists even after you restart the device or restore it to factory settings.

b)

Voice problems occur during call conversation, such as that one party or both parties
cannot hear the voice or the voice quality is unacceptable.

c)

The port of the gateway is well connected with the antenna and has a SIM card properly
inserted, but the port indicator never lights up after the gateway startup or the color it
lights up does not comply with the actual port state or port type.

Other problems such as inaccessible calls, failed registrations, incorrect numbers are
probably caused by configuration errors. We suggest you refer to

Chapter 3 WEB

Configuration

for further examination. If you still cannot figure out or solve your problems,

please feel free to contact our technicians.

Q3. What to do if I cannot enter the WEB interface of the gateway after login?

This problem may happen on some browsers. To settle it, follow the instructions here to
configure your browser. Enter

„Tools > Internet Options >Security Tab‟, and add the current IP

address of the gateway into

„Trusted Sites‟. If you changes the IP address of the gateway,

add your new IP address into the above settings too.

Q4. Is there any cell-phone APP can make calls to the gateway?

Yes. Linphone is a soft SIP phone that is supported by multiple platforms, such as Linux,
Windows, iOS, Android, etc. It must be registered to the SIP registrar server before dialing to
other SIP devices or PSTN telephones,

Q5. Which RTP codecs are supported by the gateway?

At present, the supported RTP codecs are: G.711A, G.711u, G.729, G.723, G.722, AMR and
iLBC.

CarpeStar

S

MG

Series

Wireless

Gateway

User

Manual

(Version

1.9.0)

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Содержание SMG Series

Страница 1: ...Wireless Gateway Version 1 9 0 SMG4004 SMG4008 SMG4016 SMG4032 www carpestar com CarpeStar SMG Series Wireless Gateway ...

Страница 2: ...Quick Config 19 3 4 VoIP Settings 21 3 4 1 SIP 22 3 4 2 SIP Compatibility 24 3 4 3 SIP Station 26 3 4 4 SIP Server 28 3 4 5 NAT Setting 30 3 4 6 Media 32 3 5 Advanced Settings 34 3 5 1 Network 35 3 5 2 System Param 36 3 5 3 Service Config 38 3 5 4 Dialing Rule 40 3 5 5 Function Key 43 3 5 6 Cue Tone 44 3 5 7 Color Ring 44 3 5 8 QoS 46 3 5 9 Tone Generator 47 3 5 10 CDR Query 48 3 5 11 VPN 48 3 6 W...

Страница 3: ...10 Number Manipulation 100 3 10 1 IP to Tel IP CallerID 101 3 10 2 IP to Tel IP CalleeID 105 3 10 3 Tel to IP CallerID 106 3 10 4 Tel to IP CalleeID 110 3 11 System Tools 111 3 11 1 Upgrade 112 3 11 2 Signaling Capture 114 3 11 3 Data Recording 115 3 11 4 Call Log 115 3 11 5 Operation Log 116 3 11 6 Change Password 117 3 11 7 Backup Upload 117 3 11 8 Factory Reset 118 3 11 9 Restart 119 3 11 10 Sy...

Страница 4: ...Page iii Appendix D Technical sales Support 133 SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 5: ...all rights to modify this document without prior notice Please contact CarpeStar for the latest version of this document before placing an order CarpeStar has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors Moreover CarpeStar assumes no responsibility in obtaining permission and authorization of any third party patent copyright or product invo...

Страница 6: ...16 4 New Revision Version 1 4 0 2016 6 New Revision Version 1 5 0 2016 12 New Revision Version 1 6 0 2017 03 New Revision Version 1 7 0 2017 05 New Revision Version 1 8 0 2017 10 New Revision Version 1 9 0 2018 03 New Revision Note Please visit our website to obtain the latest version of this document www carpestar com SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 7: ...reinafter referred to as wir eless gat eway as a part of the CarpeStar gatew ay product s works mai nly for connect ing the wire less network with the VoIP network It adopts an updated VoIP processor and the wireless module uses t he push pull SIM card socket for ea sy replacement of the SIM card quite adv anced in techno logy So far only CMG4008 is available See below table for the modules of CMG...

Страница 8: ...D LTE B1 B3 TDD LTE B38 B39 B40 B41 TDSCDMA B34 B39 WCDMA B1 CDMA2000 1X EVDO BC0 GSM 900 1800MHz Table 1 1 Model List SMG4004 4WZ SMG4032 32C SMG4016 16C SMG4008 8C SMG4004 4C SMG4032 32LE SMG4016 16LE SMG4008 8LE SMG4004 4LE SMG4032 32LC SMG4016 16LC SMG4008 8LC SMG4004 4LC SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 9: ...M via routing and number manipulation to obtain the call destination Number Manipulation Peels off some digits of a phone number from left right or adds a prefix suffix to a phone number Call Forward Three options available Unconditional Busy No Reply and Unreachable CID Displays the CallerID Echo Cancellation Provides the echo cancellation feature for a call conversation over the wireless port SM...

Страница 10: ...2 0 RFC3261 Voice CODEC G 711A G 711U G 729A B G 723 G 722 AMR iLBC DTMF Mode RFC2833 SIP INFO INBAND Network Description Network Protocol Supported protocol TCP UDP HTTP ARP RARP DNS NTP TFTP TELNET STUN Static IP IP address modification support DHCP IP address dynamic allocation support DNS Domain Name Service support Security Description Admin Authentication Supports admin authentication to gua...

Страница 11: ...Slot Network Port Power Alarm Indicator Power Indicator Channel Indicator Console LAN2 Indicator LAN1 Indicator SIM Card Slot Reset Button Run Indicator Figure 1 2 SMG4008 Front View Figure 1 3 CMG4008 Rear View Figure 1 4 SMG4016 Front View SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 12: ...4 Network Supported GSM WCDMA CDMA VoLTE Network Port Power Console Reset Button Grouding Stud Alarm Indicator SIM Card Slot Indicator Run Indicator SIM Card Slot Network Port Power Console Reset Button Grouding Stud Figure 1 5 CMG4016 Rear View Figure 1 6 SMG4032 Front View Figure 1 7 SMG4032 Rear View The table below gives a detailed introduction to the interfaces buttons and LEDs illustrated ab...

Страница 13: ... tells the data are being transmitted Port Indicator 1 When the port is idle the LED Lights up in green and keeps on 2 When the port is unavailable the LED Lights up in red and keeps on 3 When the port is in use the LED flashes in green 4 When the port module is disabled the LED flashes in red For other hardware parameters refer to Appendix A Technical Specifications 1 4 Indicator Info The wireles...

Страница 14: ... is successfully started and the device begins to work normally the run indicator flashes and the alarm indicator goes out During runtime if the alarm indicator lights up or flashes it indicates that the device goes abnormal If you cannot figure out and solve the problem by yourself please contact our technicians for help Go to Appendix D Technical sales Support to find the contact way SMG Series ...

Страница 15: ...t the network cable This product provides RJ 45 interfaces Step 3 Insert the SIM card standard size and install the antenna The wireless gateway provides a SIM card slot You are required to insert the SIM card before using it Take out the rubber antennae from the packing box install them onto the wireless gateway screw them up and evenly arrange them Step 4 Power on and start the gateway To use th...

Страница 16: ... 3 8 2 Port Group for detailed instructions You may use the default values of other configuration items and are required not to leave Description empty Example Provided the added port is Port1 check the checkbox before Port1 set Index to 1 fill in Description with test and keep the default values of other configuration items 3 Go to Route Settings Tel IP on the WEB interface and click the Add New ...

Страница 17: ... 168 0 111 and keep the default values of other configuration items 3 Pick up the IP phone and call the IP address and port of the wireless gateway to make outgoing calls from the wireless channel Example Provided the IP address of the wireless gateway is 192 168 0 101 the port is 5060 use the IP phone to call the IP address 13529101232 192 168 0 101 and then the first idle wireless port in the po...

Страница 18: ...ateway only serves one user whose original username and password are both admin You can change the username and the password via System Tools Change Password on the WEB interface For detailed instructions refer to 3 11 6 Change Password After login you can see the main interface as below Figure 3 2 Main Interface SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 19: ...e 3 4 System Info Interface See Figure 3 4 for the system info interface You can click Refresh to obtain the latest system information The table below explains the items shown in Figure 3 4 Item Description MAC Address MAC address of LAN IP Address The three parameters from left to right are IP address subnet mask and default gateway of LAN DNS Server DNS server address of LAN SMG Series Wireless ...

Страница 20: ...y service Serial Num Unique serial number of a wireless gateway Authorization Code The authorization codes vary from different wireless modules FPGA Current version of FPGA U boot Current version of Uboot Kernel Current version of the system kernel on the gateway Device Type Type of the wireless gateway 3 2 2 Port State Figure 3 5 Channel State Interface See Figure 3 5 for the channel state interf...

Страница 21: ...e direction of the call on port CallerID Displays the CallerID of the call on port CalleeID Displays the CalleeID of the call on port SIM Card Displays the real time state of the SIM card Move the mouse onto the corresponding icon and you can find the exact state of the SIM card means card inserted means no card inserted means card in use Cell Phone No Displays the number of the corresponding chan...

Страница 22: ...Page 16 Figure 3 7 Call Count 2 Interface 4004 4008 Series SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 23: ...Page 17 SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 24: ...of calls which fail as the called party number does not conform to the dialing rule or due to dialing timeout Unknown Failure Total number of calls which fail due to unknown reasons Total Calls The total numbers of the outgoing calls Remote Ringing The count of the calls which bring the remote terminal into the ringing state Talking Count The count of the outgoing calls which are answered by remot...

Страница 25: ...efer to 3 5 1 Network for detailed settings After configuration click Next to enter the SIP Settings interface Figure 3 11 Quick Config Network Settings Interface See Figure 3 12 for the Quick Config SIP Settings interface The configuration items on this interface are the same as those on the SIP interface Refer to 3 4 1 SIP for detailed settings You are required to fill with the information about...

Страница 26: ...gs After configuration click Back to go back to the SIP Settings interface click Next to enter the Quick Config Completion interface Figure 3 13 Port Settings Interface Figure 3 14 Quick Config Completion Interface Click Back to go back to the Port Settings interface click Finish to finish the Quick Config wizard and now the gateway can work normally with basic configuration SMG Series Wireless Ga...

Страница 27: ...bility is used to set which SIP servers and SIP messages will the gateway be compatible with SIP Station is to set the basic information of the SIP station SIP Server is to set the basic information of the SIP server NAT Setting is used to configure the parameters for NAT and Media Settings is to set the RTP port and the payload type Figure 3 15 VoIP Settings SMG Series Wireless Gateway User Manua...

Страница 28: ...mediately to apply the changes Refer to 3 11 9 Restart for detailed instructions The table below explains the items shown in Figure 3 16 Item Description SIP Port Monitoring port of SIP signaling The value range of it must be greater than 1024 and less than 65535 with the default value of 5060 Send 180 Sets whether to send the 180 message to respond to the ringing tone when the SIP end serves as t...

Страница 29: ...e spare registrar server if the master registrar server has no reply or the master server is detected with no response in case the item Detection Server Cycle is enabled Spare Registrar Port Signaling port of the spare registry server Registry Validity Period Validity period of the SIP registry Once the registry is overdue the gateway should be registered again This configuration item is valid onl...

Страница 30: ...mpatible with After configuration click Save to save your settings into the gateway or click Reset to restore the configurations Figure 3 17 SIP Compatibility Setting Interface The table below explains the items shown in Figure 3 17 Item Description Obtain CalleeID There are two optional ways to obtain the called party number from To Field and SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 31: ...tgoing call it initiates If the call is not answered within the specified time period it will be canceled by the channel automatically The default value is 60 calculated by s SIP Station Supported Once this feature is enabled a SIP terminal can be registered to the gateway to become a SIP station By default this feature is disabled Set SIP Identifying Sets the SIP identifying content in the SIP ca...

Страница 32: ...Occasion to Reply 183 Sets the occasion to reply the 183 message Two options including Immediately and After ringing with the default value of Immediately Occasion to Reply 200 Ok Sets the occasion to reply 200 OK Two options including After pickup and After ringing with the default value of After pickup 3 4 3 SIP Station A SIP terminal can be registered to the gateway to become a SIP station Tick...

Страница 33: ...ription It is user defined with the default value of default Batch Setting Used to set multiple SIP stations at the same time After configuration click Save to save the above settings into the gateway or click Close to cancel the settings See Figure 3 20 for the applied SIP station information Figure 3 20 SIP Station Interface Click Modify in the above figure to modify the configuration of the SIP...

Страница 34: ...a time click the Clear All button in Figure 3 20 3 4 4 SIP Server The gateway supports the multi registrar server feature Enable the feature of Multi Registrar Server Mode on the SIP interface see 3 4 1 SIP and you will see the item SIP Server under the VoIP Settings menu Click SIP Server to go into the SIP Server interface By default there is no available SIP server See Figure 3 22 below Figure 3...

Страница 35: ...h the default value of default After configuration click Save to save the above settings into the gateway or click Cancel to cancel the settings See Figure 3 24 for the SIP server management interface Figure 3 24 SIP Server Management Click Modify in the above figure to modify the configuration of the SIP server See Figure 3 25 The configuration items on this interface are the same as those on the...

Страница 36: ... means to uncheck the selected items and check the unselected To clear all SIP servers at a time click the Clear All button in Figure 3 24 3 4 5 NAT Setting See Figure 3 26 for the NAT setting interface where you can configure the parameters for NAT After configuration click Save to save your settings into the gateway or click Reset to restore the configurations Figure 3 26 NAT Setting Interface T...

Страница 37: ...nd signaling messages or voice data to it during the signaling or voice communication between the gateway and the destination Note Once this item is filled out it will be used as the first choice even if Rport and NAT IP are enabled RTP Self adaption When this feature is enabled the RTP reception address or port carried by the signaling message from the remote end if not consistent with the actual...

Страница 38: ...ings asking you to restart the system do it immediately to apply the changes Refer to 3 11 9 Restart for detailed instructions The table below explains the items shown in Figure 3 27 Item Description DTMF Transmit Mode Sets the transmit mode for the IP channel to send DTMF signals The optional values are RFC2833 In band and Signaling with the default value of RFC2833 RFC2833 Payload Payload of the...

Страница 39: ...culated by ms with the default value of 20 Voice Gain Output from IP Adjusts the gain of the voice output from IP Range of value 24 12 calculated by dB with the default value of 0 AGC If the AGC Automatic Gain Control feature is enabled the gateway will automatically adjust the input signal amplitude increasing that of small signals and decreasing that of large signals Target Energy Threshold Set ...

Страница 40: ... eleven parts Network System Param Service Config Dialing Rule Function Key Cue Tone Color Ring QoS Tone Generator CDR Query and VPN See Figure 3 28 Network is used to configure the general properties of the network port System Param is used to configure some properties of the system Service Config is used to configure some properties which corresponds to the service Dialing Rule is used to set th...

Страница 41: ...ype IP address subnet mask default gateway and DNS server to realize the feature of hot backup There are three options in type Static DHCP and PPPoE After configuration click Save to save the above settings into the gateway or click Reset to restore the configurations After changing the IP address you shall log in the gateway again using your new IP address SMG Series Wireless Gateway User Manual ...

Страница 42: ...See Figure 3 30 for the System Parameters Setting interface The table below explains the items shown in the above figure Item Description WEB Port The port which is used to access the gateway via WEB The default value is 80 SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 43: ...ve CDR Sets whether to save CDR with the default value of NO Amount of Saved CDR Sets the amount of saved CDR Range of value 200 10000 with the default value of 5000 API Enabled When this feature is enabled the remote terminal can invoke the API interface The default value is No Remote IP Address allowed to Invoke API Sets the remote IP addresses which are allowed to invoke the API interface Up to...

Страница 44: ...ets the maximum wait time waiting for the called party pickup during an outgoing call Range of value 5 120 calculated by s with the default value of 60 Dial Interval Sets the largest interval between two digits of a dialing number Range of value 1 10 calculated by s with the default value of 6 In case your dialing rules do not include the call will fail if there is no digit dialed or no dialing ru...

Страница 45: ...n Unreachable Auto Lock SIM Card after Consecutive Call Failure When this feature is enabled the times of call failure reaching the set value will trigger the operation of card locking Call Failure Mode includes Busy No Answer Dial Failure Locking Time means the time of the port being locked 1 means the card is always being locked 0 means the card is unlocked other values mean the exact time of th...

Страница 46: ...ling rules specifying the auto judging conditions is required Each dialing rule has a priority which is used to restrict the sequence and avoid conflict Figure 3 32 Dialing Rule Configuration Interface Standard See Figure 3 32 for the Dialing Rule Configuration interface under the standard mode The list in the above figure shows the dialing rules with their priorities and description which can be ...

Страница 47: ...uding zero of characters after it is used to define the range for a number Values within it only can be digits 0 9 punctuations and For example 1 3 6 8 indicates any one of the numbers 1 2 3 6 8 is used only in between two numbers to indicates any number between these two numbers is used to separate numbers or number ranges representing alternatives Only represents symbol Only set it at the beginn...

Страница 48: ...click Close to cancel the settings Click Modify in Figure 3 32 to modify the dialing rules See Figure 3 34 for the dialing rule modification interface The configuration items on this interface are the same as those on the Add New Dialing Rule interface Figure 3 34 Modify Dialing Rule To delete a dialing rule check the checkbox before the corresponding index in Figure 3 32 and click the Delete butt...

Страница 49: ...ys after hearing the speech prompt Please dial the extension number to query or set the network port Figure 3 36 Function Key Configuration Interface Click Enable to enable the corresponding function key The gateway will use the default function keys when the mode is set to default and it will allow you to set new function keys when the mode is set to user defined Click Save to save your settings ...

Страница 50: ...tage Dialing for PSTN Outgoing Calls Tips Sets the cue tone of two stage dialing for the PSTN outgoing calls including two options Dial Tone and File Playback You are required to upload a file for playing if File Playback is selected Click Save to save the above settings into the gateway 3 5 7 Color Ring Figure 3 38 Color Ring Interface By default there is no available color ring on the gateway Se...

Страница 51: ...0 for the Color Ring Management interface after the upload Figure 3 40 Color Ring Management Interface Click Modify in Figure 3 40 to modify the configuration of the color ring See below for the color ring modification interface The configuration items on this interface are the same as those on the Color Ring Upload interface Figure 3 41 Color Ring Modification Interface To delete a color ring che...

Страница 52: ...elay nor discard for important services so as to improve its quality of services The table below explains the items shown in the above figure Item Description QoS Sets whether to enable the OoS differentiated services By default it is disabled Media Premium QoS Sets the priority of the media premium for QoS A media premium QoS with a bigger value has a higher priority The value range is 0 63 with ...

Страница 53: ...frequency repeatedly playing in the method of 1s play and 4s pause Busy Tone a single tone with 450HZ frequency repeatedly playing in the method of 350ms play and 350ms pause You can configure the tone generator manually The exact explanation about the format and the meaning is described on the right of the interface The value range of the tone energy herein above is 12 17 calculated by dB with th...

Страница 54: ... port on which CDR query will proceed Call Direction Sets the call direction for CDR query CallerID CalleeID Sets the CallerID CalleeID for CDR query Call Duration Sets the minimum maximum call duration for CDR query Click Query to query the CDR information corresponds to the above settings Figure 3 45 CDR Information Interface Note This page will appear only when the CDR feature is enabled set in...

Страница 55: ...le OPENVPN Sets whether to enable the VPN feature with the default value of No If this feature is enabled the gateway will work as a VPN client You are required to upload the VPN certificate after enabling the VPN feature See Figure 3 47 Figure 3 47 VPN Certificate Upload Interface Note Refer to Appendix C About VPN for how to make a VPN certificate 3 6 Wireless Settings Wireless Settings includes...

Страница 56: ...Page 50 Figure 3 48 Wireless Settings for GSM Figure 3 49 Wireless Settings for WCDMA SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 57: ...Page 51 Figure 3 50 Wireless Settings for CDMA 3 6 1 Basic Parameters Figure 3 51 Basic Parameters Setting Interface for GSM SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 58: ...Page 52 Figure 3 52 Basic Parameters Setting Interface for WCDMA SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 59: ...Page 53 Figure 3 53 Basic Parameters Setting Interface for CDMA SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 60: ... will be enabled when there is a call ongoing on Otherwise only 2G or 3G function is available GSM WCDMA CDMA LTE DTMF Send Mode Sets the mode to send the GSM WCDMA CDMA LTE DTMF three options available for GSM WCDMA CDMA Voice Playback Remote Transmission and Chip Transmission The default value is Voice Playback Two options are available for LTE Remote Transmission and Chip Transmission The defau...

Страница 61: ... SCDMA Only UMTS Only CDMA Only HDR Only CDMA and EVDO Only The default value is Automatic Network Scan Sequence Sets the priority of the network three options available for the WCDMA gateway Automatic GSM prior to WCDMA and WCDMA prior to GSM The default value is Automatic Only the option Automatic is available for the LTE gateway SMS Sending Interval Sets the interval to send SMS for each port R...

Страница 62: ...swer Code Sets the SIP answer code for each state of the called party Click Save to save the setting into the gateway click Reset to restore the configurations 3 6 2 Wireless Param Figure 3 55 Wireless Parameters Configuration Interface See Figure 3 55 for the Wireless Parameters Configuration interface Click Modify in Figure 3 55 to modify the properties of the corresponding module See Figure 3 5...

Страница 63: ...mber to receive the short message Content to Send Sets the content of the short message Keywords to Match Sets the keywords used to get the cell phone No from the received SMS Bits of Prefix to be Removed from Phone No Sets the bits of the prefix to be removed from the cell phone No Up to 4 bits can be removed Get Phone No after SIM Card Registration Sets whether to get the cell phone No after the...

Страница 64: ...splays the current state of the wireless module Apply to all the modules Sets whether to apply all the settings except for the cell phone number to all the modules Click Modify to save the settings into the gateway click Reset to restore the configurations or click Back to cancel the settings 3 6 3 Call Forwarding Figure 3 57 Call Forwarding Configuration Interface See Figure 3 57 for the Call For...

Страница 65: ...ce This item will appear if none of the call FWD is selected Click Modify in Figure 3 57 to modify the properties of the corresponding port See Figure 3 58 for the call forwarding modification interface Then click Modify to save the settings into the gateway It will take some time to apply the settings and you can check the result in the FWD Setting Status column Click Reset to restore the configu...

Страница 66: ...ox in Figure 3 59 to go into the SMS Receiver Details interface See Figure 3 62 Such information as the remote cell phone number the time and the content will be displayed on this page Figure 3 62 Inbox Interface To delete a piece of SMS receiving detail check the checkbox before the corresponding index in Figure 3 62 and click the Delete button Click Outbox in Figure 3 59 to go into the SMS Sendi...

Страница 67: ...or Figure 3 63 Check All means to select all available items on the current page Uncheck All means to cancel all selections on the current page to clear all records at a time click the Clear All button to go back to the previous page click Return Click Send SMS in Figure 3 59 to go into the Send SMS interface See Figure 3 64 Figure 3 64 Send SMS Interface The table below explains the configuration...

Страница 68: ...Result to clear all results Click Reset to restore the configurations or click Return to go back to the previous 3 6 5 IMEI Figure 3 65 IMEI Interface See Figure 3 65 for the IMEI interface Read the agreement carefully and click Accept before you go into the IMEI Modification interface There are two optional modes for IMEI modification Manual Modify and Auto Modify Click Manual Modify to go into t...

Страница 69: ... on Number Corresponding table mode is selected the IMEI value will be obtained from the cell phone number and the corresponding IMEI table and you can directly fill in the corresponding table on the interface or upload the file For the format of the corresponding table refer to the notes at the bottom of the interface If the Based on IMSI Corresponding table mode is selected the IMEI value will b...

Страница 70: ...espond All Selects all the available ports to send the same USSD request Click Send in Figure 3 68 to send out the USSD request Click Clear Data to clear all data Note This configuration is unavailable for CDMA module 3 6 7 Email Figure 3 69 Email Setting Interface See Figure 3 69 for the Email Setting interface The table below explains the configuration items on the Email Setting interface Item D...

Страница 71: ...signated format See Note 4 and 5 in Figure 3 69 can be converted to SMS Receiving Cycle Sets the cycle to receive mails Range of value 1 60 calculated by minute with the default value of 5 Mail Filtering Sets the condition to convert the mail to SMS two options including Subject matching and Number matching with the default value of Subject matching If the Subject matching mode is selected you can...

Страница 72: ... the SIM etc Click the SIM card in Exist state to set it to Using state at the same time the SIM card which is ever in Using state at first will switch to Exist state Click Modify to modify the parameters See Figure 3 71 Figure 3 71 SIM Card Management Interface The table below explains the items shown in the above figure SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 73: ...ping of the SIM cards Use Strategy Sets the strategy to group the SIM cards including two options Only One Group and Two Groups in Turn Apply to All Ports Sets whether to apply the above configurations to all ports Click Modify to save the above settings into the gateway or click Reset to restore the configurations Click Return to cancel the modification Note 2 The priority of these three switchin...

Страница 74: ... PIN Interface After the correct PIN is input the SIM card is still locked but the channel turns idle and allows the initiation of incoming outgoing calls See Figure 3 76 Figure 3 76 SIM Card Locked without PIN Click Modify in Figure 3 76 to unlock the SIM card or modify the PIN See the figure below Figure 3 77 Lock SIM Card or Modify PIN Interface The SIM card will also be locked and cannot make ...

Страница 75: ...PIN and PUK again after inputting the correct PUK and resetting a new PIN The status of the port displaying in Port State is idle So the port can make incoming outgoing calls Click Modify to save the above settings into the gateway or click Reset to restore the configurations Click Cancel to cancel the modification Note The SIM card will be locked forever if you input a wrong PUK more than 10 time...

Страница 76: ...le below explains the items shown in the above figure Item Description Port The number of the port corresponding to that on the wireless module Serial No The serial number of the base station which can be searched BS The frequency point of each base station LAC The location number of each base station It s a hexadecimal number CELLID The cell number of each base station It s a hexadecimal number M...

Страница 77: ...3 80 and click the Cancel button Check All means to select all available items on the current page Uncheck All means to cancel all selections on the current page Query means to query the information of all the base stations which can be connected Note This configuration is only supported by the GSM gateway 3 6 11 Networking Settings Figure 3 82 Networking Management Interface See Figure 3 82 Figur...

Страница 78: ...e detailed information from the operator of the SIM card Access Times Sets the times for the SIM card to surf the internet Range of value 1 500 Timing Cycle Sets the timing cycle for the SIM card to surf the internet Time to Access Network Sets the start time of the SIM card to surf the internet Apply to Other Ports Sets whether to apply the above configurations to other ports Click Save to save t...

Страница 79: ...lasts overtime or not calculated by ms with the default value of 30000 Silence Overtime after tone or Color Ring Being Detected Judges if the silence after tone or color ring lasts overtime or not calculated by ms with the default value of 15000 Overtime for a Complete AMD Detecting Process Judges the whole AMD detecting process overtime or not calculated by ms with the default value of 70000 Uppe...

Страница 80: ... the phone is picked up by a man calculated by ms with the default value of 1200 Silence Energy Threshold Sets an energy value that can judge the voice is silence or not calculated by ms with the default value of 180 Energy Difference Proportion of Tone Sets the difference proportion of the high and low energies in the signal Output AMD Debugging Info to Syslog Sets whether to output the AMD debug...

Страница 81: ... the call waiting feature for corresponding modules Select one or more ports click Save to enable the call waiting feature The state column on the top shows the setting result Note This configuration is only supported by the GSM and WCDMA modules 3 7 Call Management Call Management includes eight parts Balance Port Timer Name List Timer Tel IP Auto Route Blacklist SMS Count Auto Function and Port ...

Страница 82: ...ce Figure 3 90 Balance Query Interface Via the Balance Query interface you can query the balance of a designated cell phone number Click Modify to modify the query mode See the modification interface below SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 83: ...ateway will notify the users by sending SMS or Email once the balance goes insufficient The default value is disabled Alarm Threshold Sets the threshold for the insufficient balance to send the alarm Alarm via SMS Alarm via Email Sets the addresses to receive the SMS Email while the balance is insufficient Alarm via Web Once this feature is enabled the alarm information concerning the Insufficient...

Страница 84: ... 2 Port Timer Figure 3 93 Port Timer Interface See Figure 3 93 for the Port Timer interface which displays such information as the call time limit on the number corresponding to the port the timer clear cycle as well as the alarm for the call time allowance Click Modify for each port in Figure 3 93 to modify the timer settings See Figure 3 94 SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 85: ...ions available 1s 5s 10s 20s 30s 40s 50s and 60s The actual call time will be calculated as the integral multiple of the setting time Take an example supposed the setting time is 30s and the actual call time is 72s thus the gateway will consider the call time as 90s Time Limit on a Single Call Sets whether to enable the time limit on a single call Max Call Time Sets the maximum time length of a ca...

Страница 86: ...the threshold value for the remaining call time Alarm via SSM Alarm via Email Sets the way to send the alarm information The gateway can send the alarm information via both SMS and Email or either of them Apply to Other Ports Sets whether to apply above settings to other ports or port groups Click Modify to save the settings into the gateway click Reset to restore the configurations or click Retur...

Страница 87: ...ith default value of Prefix Matching Max Call Time Sets the maximum time length for a call Timing Cycle Sets the timing cycle for the port four options available Day Week Month Year Clear Sets the time node to clear the timing Click Save to save the settings into the gateway click Reset to restore the configurations or click Return to cancel the settings After adding the timing rules click Setting...

Страница 88: ...o restore the configurations or click Return to cancel the settings 3 7 4 Tel to IP Auto Route The Tel IP Auto Route is used to set routes for the remote phone to call back the gateway By default there is no available auto route for a Tel IP call click the Setting button to set it See Figure 3 98 Figure 3 98 Tel IP Auto Route Settings Interface The table below explains the configuration items show...

Страница 89: ...he configurations or click Return to cancel the settings 3 7 5 Blacklist Figure 3 99 Incoming Call Blacklist Interface See Figure 3 99 for the Incoming Call Blacklist interface You can designate certain numbers to limit corresponding calls to go into the gateway calls from the gateway out as well as the SMS are unlimited The table below explains the configuration items shown in the above figure It...

Страница 90: ...S in a cycle the used pieces of SMS in a cycle as well as the clear operation Click Modify for each port in Figure 3 100 to modify the SMS count settings See Figure 3 101 Figure 3 101 SMS Count Configuration Interface The table below explains the configuration items shown in the above figure Item Description SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 91: ... settings to other ports or port groups Click Modify to save the settings into the gateway click Reset to restore the configurations or click Return to cancel the settings 3 7 7 Auto Function Figure 3 102 Auto Function Settings Interface See Figure 3 102 for the Auto Function Settings interface You can set via this interface to implement automatic calls and SMS from port to port in some special co...

Страница 92: ...the device By Accumulated Call Duration When this feature is enabled as long as the accumulated call time of a port reaches the set time the gateway will make calls or send messages between this port and its bound port Accumulated Call Duration The accumulated call time of a port When it reaches or gets greater than the set value the feature Port to port Call or Auto Send SMS will be triggered By ...

Страница 93: ... Billing Limit Sets whether to enable the cost limit on calls for a port First Billing Cycle The first period of a call to charge e g the first 1 minute First Billing Rate The charge for the first period of a call e g 5 yuan for the first 1 minute Second Billing Cycle Each period after the first one of a call to charge Second Billing Rate The charge for each period after the first one of a call Ma...

Страница 94: ...ply above settings to other ports or port groups Click Modify to save the settings into the gateway click Reset to restore the configurations or click Return to cancel the settings 3 8 Port Settings Port Settings includes two parts Port and Port Group See Figure 3 105 Figure 3 105 Port Settings 3 8 1 Port Figure 3 106 Port Settings Interface See Figure 3 106 for the Port Settings interface The lis...

Страница 95: ...red when this item is set to Yes the item Reg Status shows Failed or Registered SIP Account When the port initiates a call to SIP this item corresponds to the username of SIP The default SIP account is 80XX among which XX represents the corresponding port number For example the default SIP account corresponding to Port 1 is 8001 and that corresponding to Port 8 is 8008 Password Registration passwo...

Страница 96: ...The echo cancellation feature for a call conversation over the wireless channel By default this feature is enabled and the effect can reach 128ms Forbid Outgoing Call If this feature is enabled the port will be forbidden to call out The default setting is disabled Forbid Incoming Call If this feature is enabled the port will be forbidden to call in The default setting is disabled Caller ID Detecti...

Страница 97: ...ing SIP account in the batch setting Starting Authentication Password The starting authentication password in the batch setting SIP Account Batch Rule The rule for batch setting the SIP account including Increase and Decrease two options SIP Account Batch Step Size Sets the increase or decrease step size of the SIP account in the batch setting Authentication Password Batch Rule The rule for batch ...

Страница 98: ...into the gateway or click Cancel to cancel the settings 3 8 2 Port Group Figure 3 109 Port Group Settings Interface See Figure 3 109 for the port group settings interface A port group is a set containing single or multiple ports used to specify such properties as Port Selection and Authentication Mode for all the ports in it A new port group can be added by the Add New button on the bottom right c...

Страница 99: ...ld be filled in Authentication Username Authentication username of a port used to register the port to the SIP server when IMS network is enabled Note This item appears only when IMS Network is enabled Server Index The index of the sip server which will be quoted by the current port Authentication Mode Sets the way for SIP to make outgoing calls Tel IP on the gateway Option Description Do Not Regi...

Страница 100: ... match is found search repeatedly until finding a port which is allowed to enter the call waiting state Group Ringing Ring all the idle wireless ports in this port group Color Ring Sets whether to enable the color ring feature or not with the default setting of being disabled Note Only when there are available color rings and the Port Select Mode is set to Grouping Ringing will this item appear Co...

Страница 101: ...on the current page Inverse means to uncheck the selected items and check the unselected To clear all port groups at a time click the Clear All button in Figure 3 109 3 9 Route Settings Route Settings is used to specify the routing rules for calls on two directions IP Tel IP and Tel IP See Figure 3 112 Figure 3 112 Route Settings 3 9 1 Routing Parameters Figure 3 113 Routing Parameters Configurati...

Страница 102: ...the gateway 3 9 2 IP to Tel IP Figure 3 114 IP Tel IP Routing Rule Configuration Interface Standard See Figure 3 114 for the IP Tel IP routing rule configuration interface By default there is no available routing rule on the gateway The IP Tel IP routing rule configuration has two modes Standard and Character Under the Standard mode click Add New to add them manually See Figure 3 115 You may use t...

Страница 103: ...FM symbol while represents any string Multiple CallerID CalleeID prefixes can be added simultaneously They are separated by Route by Number When this feature is enabled the gateway will route a call from IP to a corresponding port based on its number And the number of the port which this call will be routed to can be set via the item SIP Account on the Port Settings interface In such case the conf...

Страница 104: ...es at a time click the Clear All button in Figure 3 116 See Figure 3 117 for the IP Tel IP Routing Rule Configuration Interface under the Character mode You can edit the routing rule list to add a new one or modify an old one The exact meaning of each element of the rule is described on the page Figure 3 117 IP Tel IP Routing Rule Configuration Interface Character 3 9 3 Tel to IP Figure 3 118 Tel ...

Страница 105: ...g of characters at the beginning of the caller called party number It can be a specific string consisting of digits 0 9 or characters ranges defined by represents a character within the range it defines Values in only can be digits 0 9 punctuations and is used between two characters to indicates any characters between these two characters is used to separate characters or characters ranges represe...

Страница 106: ...e Tel IP interface Note that the item Index cannot be modified To delete a routing rule check the checkbox before the corresponding index in Figure 3 120 and click the Delete button Check All means to select all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all routing...

Страница 107: ...rID manipulation interface under the Standard mode A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure See Figure 3 124 for the IP Tel IP CallerID manipulation rule adding interface You may use the default values of all the configuration items herein SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 108: ... a smaller index value has a higher priority If a call matches several number manipulation rules it will be processed according to the one with the highest priority Description More information about each number manipulation rule with the default value of default Call Initiator IP address from where the call is initiated This item can be set to a specific IP address or which indicates any IP addre...

Страница 109: ...number If the value of this item exceeds the length of the current number the whole number will be deleted Reserved Digits from Right The amount of digits to be reserved from the right end of the number Only when the value of this item is less than the length of the current number will some digits be deleted from left otherwise the number will not be manipulated Prefix to Add Designated informatio...

Страница 110: ...l selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all number manipulation rules at a time click the Clear All button in Figure 3 125 See Figure 3 127 for the IP Tel IP CallerID Manipulation Interface under the Character mode You can edit the number manipulation rule list to add a new one or modify an old one The exact meaning of each ele...

Страница 111: ... IP CallerID only the number to be manipulated changes from CallerID to CalleeID See Figure 3 128 Figure 3 129 for IP Tel IP CalleeID Manipulation interface The configuration items on this interface are the same as those on IP Tel IP CallerID Manipulation Interface Figure 3 125 Figure 3 128 IP Tel IP CalleeID Manipulation Interface Standard SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 112: ...l IP CallerID manipulation interface under the Standard mode A new number manipulation rule can be added by the Add New button on the bottom right corner of the list in the above figure See Figure 3 131 for the Tel IP CallerID manipulation rule adding interface You may use the default values of all the other configuration items herein SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 113: ...itiator Port group from which the call is initiated This item can be set to a specific port group or which indicates any port group CallerID Prefix CalleeID Prefix A string of characters at the beginning of the caller called party number It can be a specific string consisting of digits 0 9 or character ranges defined by represents a character within the range it defines Values in only can be digit...

Страница 114: ...m is less than the length of the current number will some digits be deleted from left otherwise the number will not be manipulated Prefix to Add Designated information to be added to the left end of the current number Suffix to Add Designated information to be added to the right end of the current number Note The number manipulation is performed in 5 steps by the order of the following configurati...

Страница 115: ...l selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all number manipulation rules at a time click the Clear All button in Figure 3 130 See Figure 3 133 for the Tel IP CallerID Manipulation Interface under the Character mode You can edit the number manipulation rule list to add a new one or modify an old one The exact meaning of each elemen...

Страница 116: ... CallerID only the number to be manipulated changes from CallerID to CalleeID See Figure 3 134 Figure 3 135 for the Tel IP CalleeID manipulation interface The configuration items on this interface are the same as those on Tel IP CallerID Manipulation Interface Figure 3 130 Figure 3 134 Tel IP CalleeID Manipulation Interface Standard SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 117: ...Character 3 11 System Tools System Tools is mainly for gateway maintenance It provides such features as change password data backup and connectivity check See Figure 3 136 for details Figure 3 136 System Tools SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 118: ...ervice kernel and firmware to new versions Select the upgrade package tar gz The gateway will do MD5 verification before upgrading and will not start to upgrade until it passes the verification via Browse and click Update Then the file uploading interface will appear See Figure 3 138 SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 119: ...r a successful uploading of the file the gateway will start to upgrade the system See Figure 3 139 and you can learn the detailed upgrading information from the upgrade information box at the bottom SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 120: ...Note Please contact our technicians if you need to downgrade the gateway to an old version An improper operation may cause unexpected problems 3 11 2 Signaling Capture Figure 3 140 Signaling Capture Interface See Figure 3 140 for the Signaling Capture interface Packet capture contains Signaling Packet CMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 121: ...capture Click Download to download the captured packets 3 11 3 Data Recording Figure 3 141 Data Recording Interface See Figure 3 141 for the Data Recording interface Click Start to start the recording Click Stop to stop the recording Click Download to download the recorded data 3 11 4 Call Log Figure 3 142 Call Log Interface SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 122: ...ncluding Call Log and SIP Log Call from IP Channel displays the call log information generated on all IP channels and Call from Port displays the call log information generated on the port you select All the SIP related information will be displayed in SIP Log 3 11 5 Operation Log Figure 3 144 Operation Log Interface SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 123: ...rd changing interface where you can change username and password of the gateway Enter the current password the new username and password and then confirm the new password After configuration click Save to apply the new username and password or click Reset to restore the configurations After changing the username and password you are required to log in again 3 11 7 Backup Upload Figure 3 146 Backup...

Страница 124: ...stem is rebooting please do not leave this page appears See Figure 3 148 The gateway will overwrite the current configurations with the uploaded data after restart Click Cancel to cancel this upload directly Figure 3 148 Configuration File Uploading Interface 3 11 8 Factory Reset Figure 3 149 Factory Reset Interface SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 125: ...nload it to help troubleshoot issues 3 11 10 System Monitor Figure 3 151 System Monitor Configuration Interface See Figure 3 151 for the System Monitor Configuration interface Watchdog is a timing reset system used to avoid application crash You can set the dog feeding interval when this feature is enabled The feeding interval is calculated by s with the value range of 1 15s By default this featur...

Страница 126: ...red and the corresponding domain name is analyzable Company Name The company name used to register the gateway to DCMS only valid when DCMS is selected Authorization Code The authorization code is used for the connection verification A device can connect to the DCMS successfully only after it passes the verification Gateway Description Working Status The status of the connection between the gatewa...

Страница 127: ...on IP address or domain name on which the Ping test is executed Ping Count The number of times that the Ping test should be executed Range of value 1 100 Package Length Length of the data package used in the Ping test Range of value 56 1024 bytes Info The information returned during the Ping test helping you to learn the network connection status between the gateway and the destination address Aft...

Страница 128: ... Tracert test is initiated Destination Address Destination IP address on which the Tracert test is executed Maximum Jumps Maximum number of jumps between the gateway and the destination address which are returned by the Tracert test Range of value 1 255 Info The information returned during the Tracert test helping you to learn the detailed information about the jumps between the gateway and the de...

Страница 129: ... below gives the explanation to the configuration items shown in the above figure Item Description Port The port used for the test Called Number The called party number which will be dialed for the test Conversion Time Length The time length of the conversion Call Times The times of the testing call After configuration click Start to execute the test click Stop to terminate it immediately SMG Seri...

Страница 130: ...Control Figure 3 157 Access Control List Interface See Figure 3 157 for the Access Control List interface You can add a piece of command to ACL to restrict the network flow Thus only the particular devices are allowed to visit the gateway and only the data packages on the designated ports can be forwarded Click Add New to add a new piece of command See Figure 3 158 Figure 3 158 Add Access Control ...

Страница 131: ...index in Figure 3 157 and click the Delete button and then click the Apply button to make the deleted command invalid Check All means to select all available items on the current page Uncheck All means to cancel all selections on the current page Inverse means to uncheck the selected items and check the unselected To clear all access control commands at a time click the Clear All button in Figure ...

Страница 132: ...ration Interface See Figure 3 160 for the Device Lock Configuration interface This feature is unopened If you need use it please contact our technicians to apply for a special link to access the gateway again SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 133: ...ta bits 8 bits Stop bit 1 bit Parity unsupported Flow control unsupported Note Follow the above settings to configure the serial port or it may work abnormally Power Requirements Input power 12V DC 10 Input Current 3A DC Signaling Protocol SIP signaling Supported protocol SIP V1 0 2 0 RFC3261 Network Protocol IP v4 UDP TCP PPPoE DHCP FTP TFTP ARP RARP NTP HTTP Telnet Audio Encoding Decoding G 711A...

Страница 134: ...es not comply with the actual port state or port type Other problems such as inaccessible calls failed registrations incorrect numbers are probably caused by configuration errors We suggest you refer to Chapter 3 WEB Configuration for further examination If you still cannot figure out or solve your problems please feel free to contact our technicians Q3 What to do if I cannot enter the WEB interfa...

Страница 135: ...ed is disabled by default Step 1 Select Yes to enable this feature click the Save button and the following interface will appear Step 2 Select a certificate from the client that is a configuration file with the suffix of conf and then click the Upload button The following dialog will appear CMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 136: ...ange according to the note client dev tap Note Fill in tap or tun according to the VPN server s requirement Currently only tap is supported proto tcp Note Connect via TCP which should be consistent with that of the server cipher AES 128 CBC Note Select an encryption algorithm which should be consistent with that of the client It is not necessary to add if there is no algorithm at the client remote...

Страница 137: ...he file of client key END RSA PRIVATE KEY key Note The following key is not necessary to add if it is never encrypted at the server tls auth Note Fill in the key copied from the file of ta key tls auth Make sure the three key files ca crt client crt and client key are of the newest versions Step 3 Save the file after your examination or supplement and upload it to the device Note that the suffix o...

Страница 138: ... system time of the wireless gateway must be consistent with that of the server or the connection may sometimes fails c After enabling the VPN feature successfully you can use the virtual IP of the gateway to make calls in both directions IP tel and tel IP SMG Series Wireless Gateway User Manual Version 1 9 0 ...

Страница 139: ...s Support Headquarters Thank you for choosing CarpeStar Please contact us should you have any inquiry regarding our products We shall do our best to help you https www carpestar com SMG Series Wireless Gateway User Manual Version 1 9 0 ...

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