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2-3. Troubleshooting by Symptom
Symptom
Solution (Parts that are likely to be faulty)
Faulty
operation
The power does not turn on.
The power turns off
immediately after power-on.
(1) Confirm connection of the power supply unit:
- Harness and connector conditions
(2) Replace the following item(s):
- Logic board
- Power supply unit
- Front cover R unit
A strange noise occurs.
(1) Examine and remove any foreign material or paper
debris.
(2) Replace the following item(s):
- The part generating the strange noise
- Logic board
Paper feed problems (multi-
feeding, skewed feeding, no
feeding).
(1) Examine and remove any foreign material or paper
debris.
(2) Confirm cable connection.
(3) Replace the following item(s):
- ASF unit
- PE sensor board
- Pressure roller unit
- Platen unit
Unsatisfactory
print quality
No printing, or no color ejected.
Faint printing, or white lines on
printouts.
Uneven printing.
Improper color hue.
(1) Confirm the ink tank conditions:
- Confirmation of the air-through of an ink tank
- Re-setting of an ink tank
(2) Remove foreign material from the purge unit caps, if
any.
(3) Perform cleaning or deep cleaning of the print head.
(4) Perform print head alignment.
(5) Replace the following item(s):
- Print head
*1
, and ink tanks
- Logic board
- Purge unit
Paper gets smeared.
(1) Clean the inside of the printer.
(2) Perform bottom plate cleaning.
(3) Perform paper feed roller cleaning.
The back side of paper gets
smeared.
(1) Clean the inside of the printer.
(2) Perform bottom plate cleaning.
(3) Examine the platen ink absorber.
(4) Examine the paper eject roller.
(5) Replace the following item(s):
- The part in the paper path causing the smearing
Graphic or text is enlarged on
printouts in the carriage
movement direction.
(1) Confirm that the timing slit film is free from smearing
or scratches:
- Cleaning of the timing slit film.
(2) Replace the following item(s):
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Содержание PIXMA Pro9000 Mark II Series
Страница 9: ...Click on the image to enlarge it 6 56 ...
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Страница 57: ... 2 Service test print Service test print sample Print on A3 or LDR sized paper 54 56 ...
Страница 58: ... 3 Ink absorber counter value print Print sample 4 5 Verification Items 55 56 ...