Check that the telephone line is connected correctly to the proper jack. If so, then there is a
problem with your telephone line. Contact your telephone company.
Check 10: Is the document loaded properly?
Remove the document, then reload it on the Platen Glass or in the ADF.
Loading Paper / Originals
Check 11: Does a printer error occur?
Check the error message on the LCD, then resolve the problem.
An Error Message Is Displayed on the LCD
If you are in a hurry, press the
Stop
button to close the message, then send the fax.
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric
Buttons
Check: Have you already selected the recipient from the redial history, or
already dialed a number by using the Numeric buttons?
You can dial one recipient by selecting from the redial history or by using the Numeric buttons
as the recipient of sequential broadcasting. Select the recipient from the one-touch dial
(MX870 series) or coded speed dial code list.
Cannot Send a Fax Clearly
Check 1: Is the document loaded correctly?
Remove the document, then reload it on the Platen Glass or in the ADF.
Loading Paper / Originals
Check 2: Is the Platen Glass and/or the inner side of the Document Cover and/or
the glass of ADF dirty?
Clean the Platen Glass and/or the inner side of the Document Cover and/or the glass of ADF,
then reload the document.
Cleaning the Platen Glass and Document Cover
Check 3: Is the image quality setting or the scan contrast setting suitable for the
document?
On the LCD, select an image quality setting and a scan contrast setting that are suitable for
the document.
Sending Faxes
Check 4: Is the original document loaded with the wrong side facing upwards or
downwards?
When loading a document on the Platen Glass, the side to be scanned should be face down.
When loading a document in the ADF, the side to be scanned should be face up.
Check 5: Are you scanning thick or curled documents?
Thick or curled documents may not be sent as good quality faxes, because of a shadow or
distortion caused when such documents are scanned.
Press on the Document Cover with your hand when scanning.
Errors Often Occur When You Send a Fax
Check: Check the telephone line condition or the connection.
If the telephone line or connection is poor, reducing the transmission start speed may correct
the error.
Reduce the transmission start speed.
TX start speed
Page 1032 of 1127 pages
Problems Sending Faxes
Содержание PIXMA MX870 Series
Страница 27: ...Page top Page 27 of 1127 pages Entering Numbers Letters and Symbols...
Страница 32: ...Page top Page 32 of 1127 pages Setting the Receive Mode...
Страница 55: ...Page top Page 55 of 1127 pages Using Useful Fax Functions...
Страница 71: ...Page top Page 71 of 1127 pages Inserting the USB Flash Drive...
Страница 80: ...Page top Page 80 of 1127 pages Using Various Copy Functions...
Страница 109: ...Page top Page 109 of 1127 pages Loading Paper...
Страница 112: ...Page top Page 112 of 1127 pages Loading Paper in the Cassette...
Страница 126: ...Page top Page 126 of 1127 pages Loading Originals on the Platen Glass...
Страница 129: ...Page top Page 129 of 1127 pages How to Load Originals for Each Function...
Страница 133: ...Page top Page 133 of 1127 pages Originals You Can Load...
Страница 148: ...Page top Page 148 of 1127 pages Cleaning the Print Head...
Страница 193: ...Page top Page 193 of 1127 pages Printing Photos...
Страница 201: ...How Can I Move or Copy the Saved File What Is C1 or C4 Page top Page 201 of 1127 pages Creating an Album...
Страница 210: ...3 Click Print Note See Help for details on the Print Settings screen Page top Page 210 of 1127 pages Printing...
Страница 212: ...Questions and Answers How Can I Move or Copy the Saved File Page top Page 212 of 1127 pages Printing Calendars...
Страница 215: ...See Help for details on the Page Setup screen Page top Page 215 of 1127 pages Selecting the Paper and Layout...
Страница 218: ...See Help for details on the Edit screen Page top Page 218 of 1127 pages Editing...
Страница 220: ...Note See Help for details on the Print Settings screen Page top Page 220 of 1127 pages Printing...
Страница 227: ...Page top Page 227 of 1127 pages Printing...
Страница 234: ...Note See Help for details on the Print Settings screen Page top Page 234 of 1127 pages Printing...
Страница 236: ...Adjusting Images Page top Page 236 of 1127 pages Correcting and Enhancing Photos...
Страница 244: ...Page top Page 244 of 1127 pages Using the Face Brightener Function...
Страница 260: ...Page top Page 260 of 1127 pages Correct Enhance Images Window...
Страница 270: ...Page top Page 270 of 1127 pages Cropping Photos Photo Print...
Страница 274: ...Page top Page 274 of 1127 pages Printing an Index...
Страница 315: ...Page top Page 315 of 1127 pages Borderless Printing...
Страница 320: ...Selecting Scaled changes the printable area of the document Page top Page 320 of 1127 pages Scaled Printing...
Страница 374: ...Page top Page 374 of 1127 pages Smoothing Jagged Outlines...
Страница 406: ...Page top Page 406 of 1127 pages Copying Four Pages to Fit onto a Single Page 4 on 1 Copy...
Страница 504: ...Page top Page 504 of 1127 pages Scanning Multiple Documents at One Time from the ADF Auto Document F...
Страница 531: ...View Use Window Page top Page 531 of 1127 pages Classifying Images into Categories...
Страница 568: ...Defaults Restores the default settings Page top Page 568 of 1127 pages Scan Settings Dialog Box Photos Documents...
Страница 576: ...Defaults Restores the default settings Page top Page 576 of 1127 pages Scan Settings Dialog Box Stack of Documents ADF...
Страница 600: ...Page top Page 600 of 1127 pages Send via E mail Dialog Box...
Страница 622: ...Page top Page 622 of 1127 pages Save Dialog Box...
Страница 670: ...Advanced Mode Tab Page top Page 670 of 1127 pages Scanning in Advanced Mode...
Страница 703: ...Page top Page 703 of 1127 pages Basic Mode Tab...
Страница 759: ...Page top Page 759 of 1127 pages Registering Coded Speed Dial Numbers...
Страница 823: ...Page top Page 823 of 1127 pages Sending a FAX...
Страница 984: ...Page top Page 984 of 1127 pages Jammed Paper Is Not Removed out When Automatic Duplex Printing...
Страница 1033: ...Page top Page 1033 of 1127 pages Problems Sending Faxes...
Страница 1057: ...Page top Page 1057 of 1127 pages Installing the MP Drivers...
Страница 1064: ...Page top Page 1064 of 1127 pages Using Easy PhotoPrint EX...
Страница 1093: ...Page top Page 1093 of 1127 pages How to Set a Network Key Network Password Passphrase...
Страница 1105: ...Page top Page 1105 of 1127 pages Checking Information about the Network...
Страница 1122: ...Advanced Guide About Network Communication Glossary Glossary About Technical Terms Page top Page 1122 of 1127 pages Glossary...