Advanced Guide
>
Troubleshooting
> Problems Sending Faxes
Problems Sending Faxes
Cannot Send a Fax
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons
Cannot Send a Fax Clearly
Errors Often Occur When You Send a Fax
Cannot Send a Fax
Check 1: Is the power turned on?
You cannot send faxes if the power is turned off. Press the
ON
button to turn the power
on.
If you disconnected the power cord without turning off the power (one of the buttons on
the Operation Panel is lit), reconnecting it turns on the power automatically.
If you disconnected the power cord after pressing the
ON
button to turn off the power
(no buttons on the Operation Panel are lit), reconnect it, then press the
ON
button to
turn on the power.
If the power was turned off due to power failure, etc., the power is automatically turned
on when the power failure is resolved.
Check 2: Is the document being sent from memory or the fax being received into
memory?
When the
In Use/Memory
lamp is flashing, a fax is being sent from/received into memory.
Wait until the transmission/reception is complete.
Check 3: Is the telephone line connected to the External Device Jack?
Reconnect it to the Telephone Line Jack. Refer to your setup manual.
If you still cannot send a fax, there is a problem with the telephone line. Contact your
telephone company and the manufacturer of your terminal adapter or telephone adapter.
Check 4: Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Confirming the Telephone Line Connection
Check 5: Is Hook key setting set to Disable?
When you send a fax manually, dial the number with Hook key setting set to Enable, or dial the
number using the telephone connected to the machine.
Check 6: Is Dial tone detect set to ON?
Resend the fax after a while. If you still cannot send the fax, set Dial tone detect to OFF.
Dial tone detect
Check 7: Is the fax number registered correctly for speed dialing?
Make sure that the fax number is registered correctly for speed dialing.
Registering Recipients for Speed Dialing
Check 8: Does an error occur during transmission?
Check the LCD for an error message.
A Message for Faxing Is Displayed on the LCD
Print the Activity report and check for an error.
Printing the Activity report manually
Check 9: Is the telephone line connected correctly?
Page 1031 of 1127 pages
Problems Sending Faxes
Содержание PIXMA MX870 Series
Страница 27: ...Page top Page 27 of 1127 pages Entering Numbers Letters and Symbols...
Страница 32: ...Page top Page 32 of 1127 pages Setting the Receive Mode...
Страница 55: ...Page top Page 55 of 1127 pages Using Useful Fax Functions...
Страница 71: ...Page top Page 71 of 1127 pages Inserting the USB Flash Drive...
Страница 80: ...Page top Page 80 of 1127 pages Using Various Copy Functions...
Страница 109: ...Page top Page 109 of 1127 pages Loading Paper...
Страница 112: ...Page top Page 112 of 1127 pages Loading Paper in the Cassette...
Страница 126: ...Page top Page 126 of 1127 pages Loading Originals on the Platen Glass...
Страница 129: ...Page top Page 129 of 1127 pages How to Load Originals for Each Function...
Страница 133: ...Page top Page 133 of 1127 pages Originals You Can Load...
Страница 148: ...Page top Page 148 of 1127 pages Cleaning the Print Head...
Страница 193: ...Page top Page 193 of 1127 pages Printing Photos...
Страница 201: ...How Can I Move or Copy the Saved File What Is C1 or C4 Page top Page 201 of 1127 pages Creating an Album...
Страница 210: ...3 Click Print Note See Help for details on the Print Settings screen Page top Page 210 of 1127 pages Printing...
Страница 212: ...Questions and Answers How Can I Move or Copy the Saved File Page top Page 212 of 1127 pages Printing Calendars...
Страница 215: ...See Help for details on the Page Setup screen Page top Page 215 of 1127 pages Selecting the Paper and Layout...
Страница 218: ...See Help for details on the Edit screen Page top Page 218 of 1127 pages Editing...
Страница 220: ...Note See Help for details on the Print Settings screen Page top Page 220 of 1127 pages Printing...
Страница 227: ...Page top Page 227 of 1127 pages Printing...
Страница 234: ...Note See Help for details on the Print Settings screen Page top Page 234 of 1127 pages Printing...
Страница 236: ...Adjusting Images Page top Page 236 of 1127 pages Correcting and Enhancing Photos...
Страница 244: ...Page top Page 244 of 1127 pages Using the Face Brightener Function...
Страница 260: ...Page top Page 260 of 1127 pages Correct Enhance Images Window...
Страница 270: ...Page top Page 270 of 1127 pages Cropping Photos Photo Print...
Страница 274: ...Page top Page 274 of 1127 pages Printing an Index...
Страница 315: ...Page top Page 315 of 1127 pages Borderless Printing...
Страница 320: ...Selecting Scaled changes the printable area of the document Page top Page 320 of 1127 pages Scaled Printing...
Страница 374: ...Page top Page 374 of 1127 pages Smoothing Jagged Outlines...
Страница 406: ...Page top Page 406 of 1127 pages Copying Four Pages to Fit onto a Single Page 4 on 1 Copy...
Страница 504: ...Page top Page 504 of 1127 pages Scanning Multiple Documents at One Time from the ADF Auto Document F...
Страница 531: ...View Use Window Page top Page 531 of 1127 pages Classifying Images into Categories...
Страница 568: ...Defaults Restores the default settings Page top Page 568 of 1127 pages Scan Settings Dialog Box Photos Documents...
Страница 576: ...Defaults Restores the default settings Page top Page 576 of 1127 pages Scan Settings Dialog Box Stack of Documents ADF...
Страница 600: ...Page top Page 600 of 1127 pages Send via E mail Dialog Box...
Страница 622: ...Page top Page 622 of 1127 pages Save Dialog Box...
Страница 670: ...Advanced Mode Tab Page top Page 670 of 1127 pages Scanning in Advanced Mode...
Страница 703: ...Page top Page 703 of 1127 pages Basic Mode Tab...
Страница 759: ...Page top Page 759 of 1127 pages Registering Coded Speed Dial Numbers...
Страница 823: ...Page top Page 823 of 1127 pages Sending a FAX...
Страница 984: ...Page top Page 984 of 1127 pages Jammed Paper Is Not Removed out When Automatic Duplex Printing...
Страница 1033: ...Page top Page 1033 of 1127 pages Problems Sending Faxes...
Страница 1057: ...Page top Page 1057 of 1127 pages Installing the MP Drivers...
Страница 1064: ...Page top Page 1064 of 1127 pages Using Easy PhotoPrint EX...
Страница 1093: ...Page top Page 1093 of 1127 pages How to Set a Network Key Network Password Passphrase...
Страница 1105: ...Page top Page 1105 of 1127 pages Checking Information about the Network...
Страница 1122: ...Advanced Guide About Network Communication Glossary Glossary About Technical Terms Page top Page 1122 of 1127 pages Glossary...