Canon MultiPASS C20, Руководство пользователя

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6-24
Troubleshooting Chapter 6
Problem Possible cause Solution
The MultiPASS C20 ECM receiving on the If the receiving fax does
cannot send a fax using receiving fax machine may support ECM reception,
ECM (continued) not be turned on. call the other party and
have them check if ECM
reception is turned on. See
the
MultiPASS Desktop
Manager for Windows ® User’s
Guide .
Errors occur frequently The phone line may be in Lower the speed at which
while sending faxes poor condition, or you may the unit starts sending faxes
have a poor connection. in the TX START SPEED
menu setting. See the
MultiPASS Desktop Manager
for Windows
® User’s Guide .
Receiving Faxes
Problem Possible cause Solution
The MultiPASS C20 The MultiPASS C20 may not For the MultiPASS C20 to
cannot receive faxes be set to receive faxes receive faxes automatically,
automatically automatically. it must be in FaxOnly,
AnsMode, or FaxTel mode.
See page 3-44.
The MultiPASS C20 may have Print out any documents
a document in memory,
stored in memory. See page
leaving little or no memory 3-53.
available.
An error may have
Check the LCD display for
occurred during reception. an error message. See page
6-30 for a listing of the
MultiPASS C20’s error
messages.
Print an activity report and
look for an error code. See
the
MultiPASS Desktop
Manager for Windows
®
User’s
Guide .
The sheet feeder may Make sure the sheet feeder
be empty. has paper in it.
The telephone line may Make sure all phone line
not be connected properly. connections are secure.