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5-12
COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 5 TROUBLESHOOTING
5. Motor Does Not Work
1) Scanner motor = reading unit does not work at all.
Message Step Check
item Result
Action
YES End.
Scanner is Locked
1
Is the problem solved by
resetting the machine
power and restarting the
computer?
NO
Failure in the flatbed
assembly. Replace the
main body.
Table 5-305
2) Feed motor = roller does not rotate at all.
Message Step Check
item Result
Action
1
Is the problem solved by
resetting the machine power
and restarting the com-
puter?
YES End.
2
Is the feed motor properly
connected?
NO Properly
connect.
3
Is the problem solved by
replacing the feed motor?
YES
End.
Paper Jam
4
Is the problem solved by
replacing the ADF PCB?
YES End.
Table 5-306
6. Document is Not Fed
Document is not fed at all. Document cannot be detected.
Error message “No page was found in the feeder” appears on the computer display.
Cause/Faulty
location
Step Check
item Result
Action
Scanner setting
1
Is the “Paper Source” prop-
erly set?
(Auto/Feeder)
NO Properly
set.
2
Does the document sensor
lever normally function?
NO
Check the move of the
lever and replace the
feed unit if necessary.
3
Is the document sensor
properly connected?
NO Properly
connect.
Document sensor
4
Is the problem solved by
replacing the feed unit?
YES End.
Table 5-307