AssureTec Technologies ID-100 User Manual Download | Manualshive

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ID-100

AND

ID-150

D

ESKTOP

D

OCUMENT

S

CANNER

U

SER

’

S

G

UIDE

Revision

11

Release Date

April 13, 2011

AssureTec Technologies, Inc.

200 Perimeter Road, Manchester, NH 03103-3326 USA · (603) 641-8443

Copyright © 2009-2011 AssureTec Technologies, Inc. All Rights Reserved.

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Summary of Contents for ID-100

Page 1: ...P DOCUMENT SCANNER USER S GUIDE Revision 11 Release Date April 13 2011 AssureTec Technologies Inc 200 Perimeter Road Manchester NH 03103 3326 USA 603 641 8443 Copyright 2009 2011 AssureTec Technologies Inc All Rights Reserved ...

Page 2: ...Checklist 6 4 2 System Requirements 6 4 3 Installation 6 5 Rear Panel 9 6 Status Indicators 10 7 Cleaning 11 7 1 Cleaning the Feed Rollers 11 7 2 Cleaning the CIS 12 7 3 Cleaning the Magnetic Stripe Reader ID 150 only 13 7 4 Cleaning the Document Sensors 13 8 Removing a Jammed or Stuck Card 14 9 Customer Support 15 9 1 Contact Information 15 9 2 Warranty Service 15 ...

Page 3: ...riting possession of this technology or information shall not be construed to confer any license or rights under any ATS intellectual property rights whether by estoppel implication or otherwise All copies of the technology and related information if allowed by ATS must display this notice of copyright and ownership in full AssureID Reveal ID and i Dentify are trademarks of AssureTec Technologies ...

Page 4: ...with high speed USB 2 0 interface Patented card transport mechanism for jitter free image and reliable scanning Compact and user friendly design Clamshell type cover mechanism for easy maintenance 870 nm IR image for front side of ID card authentication ID 150 only Scanning modes o 24 bit color black and white and grayscale for visible images o black and white and grayscale for 870nm near infrared...

Page 5: ...B W 24 bit RGB color Scan Speed 42mm sec 600dpi 84mm sec 300dpi Magnetic Stripe Reader Tracks N A ISO7811 3 Track US Canada Driver License format AAMVA Interface Type USB 2 0 High Speed 480Mbps Physical Dimensions Size 118W x 150D x 71H mm 118W x 169D x 71H mm Weight 700g 750g Power Input DC12V 1 0A Active Current 900mA Idle Current 300mA Environment Operating 0 50 C 10 90 RH non condensing Storag...

Page 6: ...t scanner please follow the procedure below Do NOT connect the scanner to the computer until instructed 1 Install the i Dentify Device Drivers installation package on the computer This installation is available by selecting Install Drivers from the AssureID installation launcher or by launching the installation manually using one of the following installation packages i Dentify_Drivers_x86 exe 32 ...

Page 7: ...s Clicking STOP Installation or Don t install this driver software will result in an incomplete installation No dialogs will appear when installing on a 64 bit x64 operating system Windows XP Driver Install Warning Windows Vista Driver Install Warning 3 Once the installation has completed connect the ID 100 or ID 150 to the computer s USB port plug the scanner in and then power it on The driver wi...

Page 8: ...has completed a message will be displayed indicating that the device is ready for use 5 The ID 100 or ID 150 document scanner is now ready for use To confirm that the device drivers are properly installed verify that the device is present in Device Manager accessible from the Control Panel as shown below ...

Page 9: ... DIP Switches The table below describes the purposes of the DIP switches DIP switches should not be changed from the default position except for cleaning 3 or if instructed by AssureTec Support personnel DIP Switch Default Purpose 1 Off Up Reserved 2 Off Up Reserved 3 Off Up Enable feed roller spin motion for cleaning when On Down 4 Off Up Upgrade firmware when On Down ...

Page 10: ...e of these LEDs will indicate the current status and assist in troubleshooting problems See the table below for interpreting the state of the indicators LED1 LED2 Meaning Off Off Power is off Check the power cable and switch Blinking Red Green USB is not connected Check the USB cable and connectivity Red Green Device is in an error state Restart device or reinstall drivers Blinking Yellow Green Sc...

Page 11: ...clean all of the components that require cleaning at one time 7 1 Cleaning the Feed Rollers Over time the feed rollers in the scanner will accumulate dirt from the documents being scanned necessitating that they be cleaned regularly When dirty the feed rollers have a greater tendency to slip misfeed or jam resulting in poor quality images To clean the feed rollers an alcohol or water based solutio...

Page 12: ...If irregular stripe patterns or artifacts appear in the scanned images the CIS CMOS image sensor may be dirty In this case the CIS should be cleaned to ensure the scanned images are of good quality The CIS can be accessed by opening the scanner To clean the feed rollers an alcohol and or water based solution should be used Notebook screen cleaning wipes or alcohol prep wipes swabs are recommended ...

Page 13: ...ned as small holes before and after the first roller on both the top and bottom surfaces There are two pairs of sensors the first pair top bottom is before the first feed roller and the second pair top bottom is immediately after the first feed roller Documents are detected by breaking the light path between the two sensors Dust or dirt may collect in these holes over time resulting in the scanner...

Page 14: ...age 14 of 15 8 Removing a Jammed or Stuck Card If a card becomes stuck inside the scanner it may be easily removed by lifting the cover and sliding the card out of the scanner Once removed the cover can be closed and the scanner should resume normal operations ...

Page 15: ... Road Manchester NH 03103 Normal support hours are 8 30 5 30 U S Eastern Time Monday through Friday 9 2 Warranty Service If you are calling for warranty service please be sure to have the following information handy for your device Model Number Serial Number Date and Source of Purchase If your device is out of warranty please be advised that to receive support you must be prepared to pay for servi...

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