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COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
5-15
CHAPTER 5 TROUBLESHOOTING
1. Completely Black/Completely White
Scanned image is completely black, completely white or has black stripes only.
Cause/Faulty
location
Step Check
item Result Action
“Brightness” setting
1
Is the “Brightness” properly
set?
NO
Change the setting.
Adjust the “Contrast” in
addition if necessary.
“Paper Source” setting
2
Is the “Paper Source” prop-
erly set?
Completely black image
results from selecting flat-
bed with no document set
there.
NO Change
setting.
ADF cable connection
3
Is the ADF cable con-
nected?
NO Connect.
See note below.
Lock switch position
4
Is the lock switch released?
NO
Release.
See note below.
YES End.
System
5
Is the problem solved by
resetting the machine
power and restarting the
computer?
NO
Possibly the machine or
the software is faulty.
Carry out check items
listed in “III. OPERATION
TROUBLESHOOTING”.
See note below.
Note:
Self diagnosis is executed prior to commencement of first scanning after the machine power
is turned on. Should an error be found at this time, the machine gives an error message.
Thereafter, however, the error message may not be shown and the scanner may only make
an output of completely black or completely white image.
Table 5-401