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Scanner User’s Guide 
SmartOffice 

 
 

 

 

 

 

 

Summary of Contents for PS406U

Page 1: ...Scanner User s Guide SmartOffice ...

Page 2: ...lity if users failed to follow the operation instructions in this manual Copyright The scanning of certain documents for example checks bank notes I D cards government bonds or public documents may be prohibited by law and or subject to criminal prosecution We recommend you to be responsible and respectful of the copyrights laws when you are scanning books magazines journals and other materials En...

Page 3: ...Screen Examples in This Manual The screen shots in this guide were made with Windows 7 If you are using Windows XP Vista 8 10 your screen will look somewhat different but functions the same ...

Page 4: ...Documents 18 Checking Document Conditions 19 Loosening Documents 21 Placing Documents 22 Placing Business Cards 24 Placing Plastic Cards 25 Installing the Mix Paper Scan Frame 26 Scanning Documents 27 Scanning via TWAIN Interface 27 Scanning from the Scanner s Front Panel 29 Scanning from the On screen DocAction s Execute Menu 34 Scanning from the Icon in the Left Side of the DocAction Window 35 C...

Page 5: ...Service Support Information 50 Statement of Limited Warranty 51 FCC Radio Frequency Statement 52 ...

Page 6: ...scribes the box contents and minimum computer requirements to use this scanner Before you start installing your scanner check the box contents to make sure all parts are included If any items are damaged or missing please contact the vendor where you purchased your scanner or our customer service directly Chapter I describes how to install scanner s software and connect the scanner to your compute...

Page 7: ...ollowing important information to eliminate or reduce any possibility of causing damage and personal injury 1 Usage the product is for indoor use in dry locations Moisture condensation may occur inside this device and cause malfunction at these conditions when this device is moved directly from a cold to a warm location after a cold room is heated when this device is placed in a damp room To avoid...

Page 8: ...Do not subject the scanner to excessive vibration It may damage the internal components MINIMUM SYSTEM REQUIREMENTS 1 PC with Intel Pentium IV 2 4 GHz processor or compatible 1 GB RAM Available USB 2 0 port DVD ROM Drive 2 GB Free Hard Disk Space Video card that supports 16 bit color or greater Operating System Windows XP Vista 7 8 10 Information Systems with 2 GB RAM and 3 GB free hard disk space...

Page 9: ... Quick Guide 6 Setup Application DVD ROM 7 Calibration Sheet 8 Cleansing Cloth 9 Mix Paper Scan Frame3 Option 2 Save the box and packing materials in case you need to transport this scanner in the future 3 The mix paper scan frame is not included in all scanner models ...

Page 10: ...VER Opens the ADF cover Pull it to open the ADF cover when you need to clear paper jam or clean the scanner 4 STACKER Keeps the paper in place Extend it in case of longer paper 5 ADF AUTOMATIC DOCUMENT FEEDER Automatically feeds a stack of documents for scanning 6 PAPER CHUTE EXTENSION Extends to hold longer paper 4 The scanner illustration s in this manual may appear different than from the actua...

Page 11: ...orward the scanning task number indicated in the function number display 10 DOWN BUTTON Press to move backward the scanning task number indicated in the function number display 11 SCAN BUTTON Press to perform a predefined scanning task selected by the up or down button 12 FUNCTION NUMBER DISPLAY Indicates the number of the predefined scanning task selected by the up or down button 13 WARNING LED I...

Page 12: ...d AC power outlet by the included AC adapter 16 USB PORT Connects the scanner to a USB port on your computer by the included USB cable 17 USB HUB5 Connects the scanner to a USB port on another USB scanner by the USB cable 5 This function may or may not be available depending on the scanner model you purchase ...

Page 13: ...power is not turned on or because the AC adapter is not properly plugged into an AC power outlet Cover Open Red Blinking White On The ADF cover is opened Cover Close Off White On The ADF cover is closed Power Save Off Orange Off The scanner is in standby mode Simply press any scanner button on the scanner panel and the scanner will return back to the normal status On ADF missing feed On ADF paper ...

Page 14: ...s multifeeds by checking paper overlap i e 2 or more pages stuck together when being fed through the ADF Clean the ultrasonic sensor lightly with a dry cloth if it is necessary Information This function may or may not be available depending on the scanner model you purchase Ultrasonic Sensor ...

Page 15: ...ed This USB scanner can only operate under the Microsoft Windows XP Vista 7 8 10 operating system HARDWARE REQUIREMENTS This scanner connects to your computer through the Universal Serial Bus USB which supports HOT PLUG AND PLAY To determine whether your computer is USB capable you must check the rear of your PC to locate a USB jack that looks like the picture below If you are having trouble in lo...

Page 16: ...canning task Tilted or uneven surface may cause paper feeding errors scanner damage or personal injury Avoid using the scanner in a dusty environment Dust particles and other foreign objects may damage the unit S St te ep p 1 1 I In ns st ta al ll l t th he e P Pa ap pe er r C Ch hu ut te e 1 Open the ADF cover by pulling the lever and get the paper chute ready 2 Install the paper chute by alignin...

Page 17: ... 2 2 C Co on nn ne ec ct ti in ng g t th he e S Sc ca an nn ne er r t to o Y Yo ou ur r C Co om mp pu ut te er r If your scanner does not have the USB hub function6 please follow the below connection steps 6 This function may or may not be available depending on the scanner model you purchase ...

Page 18: ...ort at the rear of the scanner 4 Plug the rectangular end of the USB cable to an available USB port on your computer 5 If you plan to connect your scanner to a USB hub7 make sure that the hub is connected to the USB port in your computer Next connect the scanner to the USB hub If your scanner has the USB hub function 8 please follow the below connection steps 7 The USB hub is not included with the...

Page 19: ...St te ep p 3 3 I In ns st ta al ll li in ng g t th he e S So of ft tw wa ar re e 1 Switch on the scanner power from the rear of the scanner 2 If the USB components on your computer are functioning correctly they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be launched Information If your computer is off when the scanner is connected the ...

Page 20: ...on to return to the previous screen Click the Next button and click Install this driver software anyway if the Windows Security window appears Afterwards please skip to procedure 9 When the Setup Application DVD is for one scanner model a Insert the Setup Application DVD ROM included with your scanner into your DVD ROM drive Click Run install exe in the AutoPlay window b Click on the Yes button if...

Page 21: ... ti in ng g t th he e S Sc ca an nn ne er r The following describes how you can check if the scanner is properly functioning with your computer and the scanning software Before testing your scanner double check to make sure that all connections are securely fastened To test the ADF scanning 1 Load a document headfirst and face down into the ADF with the text side facing the paper chute 2 Double cl...

Page 22: ...nto the ADF and scanned The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window INSTALLING ADDITIONAL SOFTWARE Your scanner is TWAIN compliant and functions with virtually all available TWAIN compatible software If you purchase additional software to be used with your scanner please make sure that it con...

Page 23: ...erform various scanning functions With DocAction you don t need to adjust settings every time you scan Simply press any button on the scanner s front panel or click any scanning menu item of DocAction on the screen The scanner starts to scan your paper documents and transfer them to your assigned destination The destination can be a printer your E mail program files on your disk drives an image ed...

Page 24: ...A Specifications of this guide Notched paper Coated paper e g brochure Attention To prevent paper feeding errors and damages to the ADF unit strictly follow the instructions below Remove all small objects e g paper clips pins staples or any other fasteners attached before loading the paper into the ADF Make sure the paper is completely flat with no creased or curled corners Avoid scanning document...

Page 25: ...folds or tears Paper with an odd non rectangular shape Paper with static electricity Tracing paper Carbon paper pressure sensitive paper carbonless paper Items other than paper e g cloth metal foil Attention DO NOT use the ADF to scan photographic sheets or particularly valuable document originals wrinkles or other damages can happen in case of paper feeding errors DO NOT place paper with wet ink ...

Page 26: ... documents so that no two pages are sticking together Make sure to remove static electricity from paper 2 Hold the documents upside down with both hands and then gently push them onto a flat surface to align the edges of all documents This will allow documents being fed into the ADF one at a time and prevent paper feeding errors ...

Page 27: ...nned faces towards the paper chute For double sided scans load the desired page order of documents face down so that the side to be scanned faces towards the paper chute 2 If you need to scan longer documents pull out the paper chute extension and stacker to provide further support for the documents 3 Adjust the paper width slider for the paper size you are using The paper width slider should be g...

Page 28: ...tween the document stack and the paper width slider otherwise the scanned images can be skewed Although the documents should be loaded firmly in place ensuring optimum scanning accuracy they should never be wedged in so tightly that the process of feeding them through the scanner is strained Do not load additional paper into the ADF while the unit is feeding and scanning ...

Page 29: ... scans load the business cards face down For double sided scans load the business cards in desired order 2 Adjust the paper width slider to the business card width The paper width slider should be gently touching both sides of the business cards Attention Make sure the business cards you wish to scan are horizontally loaded into the ADF Don t load more than 30 business cards in one batch ...

Page 30: ...tally load the plastic card headfirst and face up toward the center of the ADF For single sided scans load the card face up For double sided scans load the card in desired order 2 Adjust the paper width slider to the card width The paper width slider should be gently touching both sides of the card Attention Make sure the plastic cards you wish to scan are horizontally loaded into the ADF Maximum ...

Page 31: ...knesses 1 Gently pull the frame holders on both sides of the frame 2 Install the frame by inserting the frame holder tabs onto their slots on the friction roller module Warning Please gently remove the frame by pulling the frame holders on both sides of the frame Directly pulling the whole frame will cause the frame damage 10 The mix paper scan frame is not included in all scanner models ...

Page 32: ... with your scanner This program acts as an interface between the scanner hardware and the image editing software you are using to view and edit images The TWAIN program allows you to adjust a number of settings to define the quality of the scanned image The following describes how you may use your TWAIN compatible program to scan via the TWAIN interface When you get familiar with the scanning you ...

Page 33: ... scan images of both front and rear sides in one image After the function of Merge Pages is enabled you can make the selection of Horizontally to generate both front and rear image data horizontally in a joined image the rear image will be placed at the right side next to the front image or make the selection of Vertically to generate both front and rear image data vertically in a joined image the...

Page 34: ... an nn ne er r s s F Fr ro on nt t P Pa an ne el l To complete your scanning projects by using the scanner buttons is very easy and convenient The number of scanning task displayed on the scanner s front panel is configured through DocAction DocAction offers you quick access to the most frequently used scanning functions They are especially useful when you need to repeatedly scan with the same set...

Page 35: ...r more information in placing paper into the ADF properly 2 Check current button settings by viewing the Button Configuration window If needed you may also modify settings to meet your current needs Refer to View Button Settings and Configure Button Settings below for more information 3 Press the UP or DOWN button to select the desired task ...

Page 36: ...ner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window Attention Place only text documents for OCR purposes Do not scan a photo using the OCR button ...

Page 37: ...d scanning tasks are pre configured for your convenience to start scanning immediately You may however customize the settings of every nine tasks to best meet your needs and preferences Follow the steps described below 1 Do one of the following to open the Button Configuration window Double click the icon in the Windows system tray Right click the icon in the Windows system tray and then choose Bu...

Page 38: ...p button within the Button Configuration window for more information about the settings View Button Settings There are 2 ways to view the button settings Double click the icon in the Windows system tray Right click the icon in the Windows system tray and then choose Button Configuration in the pop up menu that opens ...

Page 39: ...tasks The DocAction program provides a quick and convenient way to perform various scanning functions Follow the steps described below 1 Place the document or images onto the scanner 2 Check current button settings by viewing the Button Configuration window If needed you may also modify settings to meet your current needs 3 Right click the icon in the Windows system tray and then choose Execute in...

Page 40: ...m t th he e I Ic co on n i in n t th he e L Le ef ft t S Si id de e o of f t th he e D Do oc cA Ac ct ti io on n W Wi in nd do ow w You can perform scanning task by double clicking the icon in the left side of the DocAction window Follow the steps described below 1 Place the document or images onto the scanner 2 Check current button settings by viewing the Button Configuration window If needed you...

Page 41: ...icking the desired icon in the left side of the DocAction window The scanner starts to scan immediately and carry out the corresponding action according to settings you have set up in the Button Configuration window ...

Page 42: ...hard Warning Before cleaning the scanner turn off the scanner and disconnect the scanner s power cable and USB cable and then wait a few minutes for the glass and or the inner ADF to cool to ambient temperature Wash your hands with soap and water after cleaning the scanner C Cl le ea an ni in ng g M Ma at te er ri ia al ls s Have the following cleaning materials ready to clean the scanner soft dry...

Page 43: ...r Be careful NOT to scratch their surfaces Clean Feed Roller Wipe the Feed Roller from side to side and then rotate it Repeat this until its entire surface is cleaned Clean Friction Roller Module Wipe the friction roller module from top to bottom in the direction of arrow shown in the picture Be careful not to damage the pick springs of the friction roller module ...

Page 44: ...on Do not spray cleaner directly onto the scanner glass Excess liquid residue may fog or damage the scanner 3 Wait for cleaned areas to dry completely 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 45: ...or to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on Scanner Utility The Scanner Utility window opens Find the Counter Ut...

Page 46: ...ing the tab on the module onto the slot on the scanner 4 Close the ADF cover by pushing it back down until it snaps back into place R Re ep pl la ac ci in ng g t th he e F Fe ee ed d R Ro ol ll le er r 1 Open the ADF cover by pulling the cover open lever ...

Page 47: ...42 2 Remove the paper chute by pinching both sides of the handles on the paper chute to remove it 3 Remove the feed roller by pinching both sides of the feed roller and pull it out ...

Page 48: ...43 4 Install the new feed roller by aligning and inserting the feed roller onto the roller pitman on the scanner ...

Page 49: ...librate the scanner if colors appear in areas that should be white or colors of the scanned image and the original vary a lot This allows you to adjust and compensate for variations that can occur in the optical component over time by its nature The following describes how to calibrate the scanner 1 The Calibration Sheet marked with an arrow on either edge at both sides is used specially for ADF S...

Page 50: ...r screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on Calibration Wizard 4 Click Next from the Calibration Wizard that pops up and then click Calibrate Now 5 Click on...

Page 51: ...ck Scanner Utility For Windows 8 1 users Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar Click on the Start charm then click on the downwards arrow button in the lower left corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on Scanne...

Page 52: ...eft corner of the screen The Apps screen will be shown Move your cursor to the right edge of the screen to scroll right until you find Your scanner model name and then click on FAQ SCANNER CONNECTION The first step to take when troubleshooting connection problems with your scanner is to check all physical connections The icon located on the Windows system tray indicates if the scanner software is ...

Page 53: ... by pulling the cover open lever 3 Gently but firmly pull the jammed documents out of the ADF Try to avoid creasing or wrinkling the documents Attention Do not try to pull jammed or half scanned documents out of the ADF without first opening the ADF cover Doing so may permanently damage the ADF 4 Close the ADF cover by pushing it back down until it snaps back into place ...

Page 54: ...080 mm 8 5 x 200 Min 50 8 x 50 8 mm 2 x 2 Acceptable Paper Weight Thickness 40 to 220 g 10 to 58 Lbs Multi feed Detection12 With ultrasonic technology13 Roller Lifetime Scans 300 000 Pad Lifetime Scans 100 000 Action Button 4 Buttons Up Down Scan Standby 9 function keys are all customizable Power Supply 24 Vdc 1 25 A or 24 Vdc 1 7 A Interface USB 2 0 x 1 USB 2 0 Host x 1 Net Weight 2 7 Kgs 5 95 Lb...

Page 55: ...sk local distributors and suppliers for spare parts information and product upgrade information Information requested by relevant Implementing Measure Please ask local distributors and suppliers for the related information of Implementing Measure test report Do not dispose anything of products before you ask local distributors and suppliers to get correct information for decreases of environmental...

Page 56: ...are This Limited Warranty service does not provide for carry in exchange when the problem results from accident disaster vandalism misuse abuse unsuitable environment program modification another machine or non vendor modification for this product If this product is an optional feature this Limited Warranty applies only when the feature is used in a machine for which it was designed If you have an...

Page 57: ... be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that which the receiver is connected Shielded interconnect cables and shielded power ...

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