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COPYRIGHT © 2006 CANON ELECTRONICS INC. CANON DR-1210C FIRST EDITION FEB. 2006
CHAPTER 5 TROUBLESHOOTING
2. Not Recognized by Computer
After the power is turned on or scanning operation starts, the ready message does not
change to the “Recognized by computer” ready message.
Cause/Faulty
location
Step Check
item Result
Action
Connection of USB
cable
1
Is the USB cable con-
nected?
NO Connect
properly.
System
2
Is the problem solved by
resetting the machine
power and restarting the
computer?
YES End.
Scanner driver
3
Is the scanner driver in-
stalled?
NO Install.
USB card
4
Is an appropriate USB card
installed?
NO
Ask user to install a
recommended card.
USB cable
5
Is the problem solved by
replacing the USB cable?
YES End. Use the packaged
USB cable or any other
appropriate cable on
the market.
Table 5-302