Troubleshooting
M-99
M
6
T
roubles
hoot
ing and
Unins
tallat
ion
Is the preferences file for the software corrupted?
The preferences file for your software may be damaged.
Quit all active programs, delete the [Canon CameraCom Pref] file and the preference
files for the software you are using from the [Preferences] folder, and then restart the
software.
For OS X, double-click the startup disk
click the [Home] button
the [Library] folder
[Preferences] to open the [Preferences] folder and delete the target preference files.
For OS 9, double-click the startup disk
the [System Folder]
the [Preferences] folder
to open the [Preferences] folder and then delete the target preference files.
• Canon CameraCom Pref
Communications and default settings file shared by all
software programs
• CanonEOSViewerUtility Pref
Preferences file for EOS Viewer Utility
• PhotoStitch Pref
Preferences file for PhotoStitch
The software doesn
’
t run properly or doesn
’
t run at all.