Troubleshooting
199
25
LCD Problems
25
Printing Problems
25
Problem
Solution
The screen is locked, or the P-touch
labeling system does not respond
normally.
Resetting the P-touch Labeling System
on page 184 and reset the internal
memory to the factory settings. If resetting the P-touch labeling system does
not solve the problem, disconnect the AC adapter and remove the battery for
more than 10 minutes.
The display remains blank after
turning on the power.
The POWER indicator does not light.
The P-touch labeling system is receiving no power.
If using AC power, connect the AC adapter correctly to the P-touch labeling
system and an AC power outlet.
If using a rechargeable Li-ion battery, make sure the rechargeable Li-ion
battery is firmly installed in the P-touch labeling system and is fully charged.
Check that the keyboard LCD unit cable is securely connected to the keyboard
LCD unit and keyboard LCD unit interface of the P-touch labeling system.
The LCD messages appear in a
foreign language.
on page 193 to select the language you want.
Problem
Solution
The label is not printed.
Check that text has been entered and that the tape cassette is installed
correctly with sufficient tape remaining.
If the tape is bent, cut off the bent section and thread the tape through the
exit slot or tape guides.
When printing from a computer or mobile device, make sure the computer
or mobile device is connected correctly to the P-touch labeling system.
The label is not printed correctly.
Remove the tape cassette and reinstall it, pressing it firmly until it locks into
place.
If the print head is dirty, clean it with a dry cotton swab (see
on page 186) or optional print head cleaning cassette
(TZe
-
CL6).
If the quality of the printed characters is poor even after wiping the label print
head, wipe the label roller with a dry cotton swab. See
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