HL-5240/5250DN/5270DN/5280DW SERVICE MANUAL
Confidential
4-11
Error message
(Print Settings)
Error descriptions
Remedy
ERROR S11
UNDEFINED
INTERRUPT
Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR S12
SOFTWARE1
INTERRUPT
Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR S13
SOFTWARE2
INTERRUPT
Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR E49
FUSER UNIT
MALFUNCTION
Turn off the printer. Wait a few seconds, then turn
it on again. If the same error occurs, replace the
fuser unit. If still remains, replace the relay PCB R.
ERROR E50
FUSER UNIT
MALFUNCTION
Turn off the printer. Wait a few seconds, then turn
it on again. If the same error occurs, replace the
fuser unit. If still remains, replace the relay PCB R.
ERROR E51
LASER BEAM
DETECTION ERROR
Turn off the printer. Wait a few seconds, then turn
it on again. If the same still occurs, replace the
laser unit. If still remains, replace the main PCB.
ERROR E52
SCANNER MOTOR
MALFUNCTION
Turn off the printer. Wait a few seconds, then turn
it on again. If the same still occurs, replace the
laser unit. If still remains, replace the main PCB.
ERROR E54
MAIN MOTOR LOCK
ERROR
Turn off the printer. Wait a few seconds, then turn
it on again. If the same error occurs, replace the
main motor. If still remains, replace the main PCB.
ERROR E55
HIGH-VOLTAGE
POWER SUPPLY
MALFUNCTION
Turn off the printer. Wait a few seconds, then turn
it on again. If the same error occurs, replace the
high-voltage power supply PCB ASSY. If still
remains, replace the PS PCB unit.
ERROR H61
ROM CHECKSUM
ERROR
Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR H63
DRAM ACCESS
ERROR
Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR H66
NVRAM WRITE
ERROR
Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR H67
NVRAM READ
ERROR
Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
ERROR H68
NVRAM BUS ERROR Turn off the printer. Wait a few seconds, then turn
it on again. If still remains, replace the main PCB.
<Recovering from the service call>
Turn off the printer. Wait a few seconds, then turn it on again. For an unrecoverable error,
however, the printer detects a service call again and indicates it.