8-2
Troubleshooting
8-1. Troubleshooting instructions
With reference to the descriptions below, troubleshoot your problem.
No print data can be sent from PC
Probable Cause
Remedy
Reference
Have you selected an incorrect
printer or not?
From the menu for printing, check your printer
name.
-
Has a LAN cable been
connected properly?
Check the connection of the LAN cable
(Category 5e or higher).
-
Are you using such PC or OS
that is outside the specification?
Check your PC's operating environment.
"10-2. Software >>P.10-2"
Has any noise been produced
between the printer and your
PC?
Disconnect the LAN cable first and connect it
again in five seconds. If the problem continues,
power off the printer first, then reactivate it in five
seconds.
-
Does your PC function
properly?
Restart the PC.
-
Has any other USB device been
connected to your PC?
Remove the other USB device, restart the PC,
and check to see if the printer functions properly.
-
Has the LAN cable been
damaged?
Use a different LAN cable.
-
No printing job gets started even after pressing the print button
Probable Cause
Remedy
Reference
Are you pressing the print
buttons properly?
Press and hold two print buttons at the same
time.
-
Check if the print is scheduled
(the button is flashing fast).
The print begins as soon as the printer becomes
available. Wait for a while.
-
Is any error message
displayed?
Eliminate the cause of the error, and perform
printing once more.
"9. Error message >>P.9-1"
Does the menu screen still
appear on the screen, or are
you performing the maintenance
operation from the menu?
Please exit the menu. Alternatively, please wait
until the maintenance operation will come to an
end.
-
Is the automatic head cleaning
operation underway?
Please wait until the ongoing head cleaning
operation is completed.
-
Is the printer in the white ink
circulation stage?
Please wait until the ongoing white ink circulation
is completed.
-
Is the room temperature suited
to the usage conditions?
Check for your printer's operating environment
and adjust the room temperature.
"10-1. Apparatus >>P.10-1"
Does the printer receive no print
data, or is it in the state to
receive such data (the print
button is not illuminating)?
Send the print data to the printer. Alternatively,
please wait until the reception of print data is
completed.
-
Содержание GTX600NB
Страница 76: ...3 38 Installation and preparation 6 Select the elapsed time to finish humidification and click Next ...
Страница 154: ...5 21 Basic printing procedures When Color Ink Only is selected Details ...
Страница 315: ...10 22 Specifications l libjpeg this software is based in part on the work of the Independent JPEG Group ...