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Appendix G Biosystems Standard Warranty Gas Detection Products
General
Biosystems LLC (hereafter Biosystems) warrants gas detectors, sensors and accessories manufactured and sold by
Biosystems, to be free from defects in materials and workmanship for the periods listed in the tables below.
Damages to any Biosystems products that result from abuse, alteration, power fluctuations including surges and lightning
strikes, incorrect voltage settings, incorrect batteries, or repair procedures not made in accordance with the Instrument’s
Reference Manual are not covered by the Biosystems standard warranty.
The obligation of Biosystems under this warranty is limited to the repair or replacement of components deemed by the
Biosystems Instrument Service Department to have been defective under the scope of this standard warranty. To
receive consideration for warranty repair or replacement procedures, products must be returned with transportation and
shipping charges prepaid to Biosystems at its manufacturing location in Middletown, Connecticut, or to a Biosystems
Authorized Warranty Service Center. It is necessary to obtain a return authorization number from Biosystems prior to
shipment.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE. BIOSYSTEMS WILL NOT BE LIABLE FOR LOSS OR DAMAGE OF ANY KIND CONNECTED TO THE
USE OF ITS PRODUCTS OR FAILURE OF ITS PRODUCTS TO FUNCTION OR OPERATE PROPERLY.
Instrument & Accessory Warranty Periods
Product(s) Warranty
Period
PhD
5
, PhD Lite, PhD Plus, PhD Ultra, Cannonball
3,
MultiVision, Toxi,
Toxi/Oxy Plus, Toxi/Oxy Ultra, ToxiVision, Ex Chek
As long as the instrument is in service
Toxi/Oxy Pro, MultiPro
2 years from date of purchase
Toxi Limited
2 years after activation or 2 years
after the “Must Be Activated By” date,
whichever comes first
Toxi3Ltd
®
3 years after activation or 3 years
after the “Must Be Activated By” date,
whichever comes first
Mighty-Tox
90 days after activation or 90 days
after the “Must Be Activated By” date,
whichever comes first
Mighty-Tox 2
Prorated credit is given towards repair or purchase of a new unit of the
same type.
0 – 6 months of use 100% credit
6 – 12 months of use 75% credit
12 – 18 months of use 50% credit
18 – 24 months of use 25% credit
IQ Systems, Series 3000, Airpanel, Travelpanel, ZoneGuard,
Gas
9
Chek1 and Gas
9
Chek4
One year from the date of purchase
Battery packs and chargers, sampling pumps and other components,
which by their design are consumed or depleted during normal
operation, or which may require periodic replacement
One year from the date of purchase
Sensor Warranty Periods
Instrument(s)
Sensor Type(s)
Warranty Period
O
2
, LEL**, CO, CO+, H
2
S
& Duo-Tox
2 Years
PhD Plus, PhD Ultra, PhD
5
, PhD
Lite, Cannonball
3
, MultiVision,
MultiPro, ToxiVision, ToxiPro, Ex
Chek
All Other Sensors
1 Year
CO, CO+, H
2
S 2
Years
Toxi, Toxi/Oxy Plus, Toxi/Oxy Ultra
All Other Sensors
1 Year
All Others
All Sensors
1 Year
** Damage to combustible gas sensors by acute or chronic exposure to known sensor poisons such as volatile
lead (aviation gasoline additive), hydride gases such as phosphine, and volatile silicone gases emitted from
silicone caulks/sealants, silicone rubber molded products, laboratory glassware greases, spray lubricants, heat
transfer fluids, waxes & polishing compounds (neat or spray aerosols), mold release agents for plastics injection
molding operations, waterproofing formulations, vinyl & leather preservatives, and hand lotions which may contain
ingredients listed as cyclomethicone, dimethicone and polymethicone (at the discretion of Biosystems Instrument
Service department) void Biosystems’ Standard Warranty as it applies to the replacement of combustible gas
sensors.
